Ticketmaster

It has taken over two months for them to refund me MY MONEY over the cancelled weeknd concert. Not sure if TicketMaster plan on keeping my money? They advised I would receive a refund in 14 days, it’s both over two months

Can't get on their website, as it's decided I'm a bot. Tried on my phone, different browsers, everything. I was trying to log on as it said there was a delay in ticketing and still haven't received tickets

Thanks Ticketmaster for refunding my 6 Nick Cave at Hanging Rock tickets when I came down with the old C19. I thought it was a long shot but was very pleasantly surprised with your service! Keep up the great work and long live live music!

We had to ask for a refund on our tickets to see Ice House play at River Stage due to the recent reschedule and the team at Ticketmaster where great - easy email communication and prompt refund. We look forward to purchasing tickets to our next gig - Thanks Scott

Best service. Dylan was very helpful and my issues was somved very quickly and efficiently

Offered a refund because the event line up changed, then processed the refund and returned funds in 2 days. What's not to love. Well done Ticketmaster team

Great customer service and responded really quickly to enquiry. Would definitely use for booking of tickets in future.

Emailed and had a response within 10 minutes. Within another 10 minutes my problem had been rectified. Thank you

Requested my tickets to be changed to my email so I could print and staff happily did it for me. Thankyou kindly to responding.

We woke up the morning and one of my kids tested positive for Covid. I emailed Ticketmaster and they offered for me to exchange my tickets which was incredible and we even got to choose our day and a time for our next tickets. It was quick and easy and the staff member who helped us was really lovely.

Agent Mark was extremely helpful in getting me and my partner switched over from the Melbourne chilli peppers concert to Sydney, he has great customer service skills and i really appreciate his time!

Fantastic service from Jasmine when I required a date exchange. Very happy with the overall experience.

I wanted to go police memorial for the 2 who died now I'm told I need a dam ticket no one at ticket master answer dam phone
Useless service period

My enquiry about changing the ticket delivery method was dealt with quickly and efficiently.

Really good experience. Needed help with a ticket issue. The support staff were amazing, they sorted out my issue quickly, with the result I wanted.

Got a refund due to unforeseen circumstances and it was super wuick and easy to contact this place and get a refund! Super happy with the service

I recently sent a query to Ticketmaster regarding a refund which they responded to promptly. They tried to contact me via phone, when unsuccessful, they sent an email. The email was very helpful in assisting me in getting the refund straightaway from another agent. Ticketmaster performed beyond my expectation, and so for this, I am very pleased and grateful. They have excellent customer service.

I recently made an error booking tickets. Even though it was Sunday i recd a reply from Emily H at Ticketmaster solving my error and telling me how to make a further, correct booking. I was greatly relieved and amazed at her efficient response. Emily, you made my day! Thanks

I received a response within 24 hours with the required information relating to verification email that I did not appear to receive
thank you

Rushing to book tickets for a show for my daughter and myself, I inadvertently booked 1 day earlier then planned. I realised within a few minutes and emailed ticketmaster who quickly responded by cancelling the wrong tickets sending out new tickets tickets for the following night as planned. Well done ticketmaster!