OCEANIABIZ.COM

The Original PC Doctor

Address Unit 16/87-91 Heatherdale Rd, Ringwood VIC, Australia
Phone +61 1300 723 628
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Website www.thepcdoctor.com.au
Categories Computer Repair Service, Computer Consultant, Computer Hardware Manufacturer, Computer Service, Computer Wholesaler
Rating 4.8 69 reviews
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The Original PC Doctor reviews

69
Sort by: date highest rated lowest rated most helpful
Virginia
29 May 2022 15:28

Always very happy with their service. They turn up when they say & the technicians have always solved my problems.

Luke
06 May 2022 7:36

Had a fantastic experience with Edward! He was able to quickly resolve my issue, explained it clearly and was an overall awesome guy! Would highly recommend using the original PC doctor again!

South
05 May 2022 10:47

The technician was very thorough and very clear in what maybe the issue with our laptop. The problem with drop outs with zoom meetings was resolved satisfactorily

Elina
29 April 2022 7:51

Paul was a great help with our laptops, he fixed everything perfectly and efficiently, and apart from that he was a pleasure to communicate and have a chat with meanwhile. Thank you Paul)

Emma
17 April 2022 8:20

I love that this experience is exactly how they described it would be. I had so much communication from them it was great, very professional and transparent. I made an appointment very quickly and locked it all in for a couple of days later (my reasons not theirs) but then the next day needed to change it. They were super helpful with this, it wasn't any trouble to sort out another time. Paul turned up on time and was very respectful and fixed the issue with my son's computer within the hour and talked through many aspects of his system with him to improve how it would all run. Super happy. Cannot fault this service/company in any way.

Angela
16 April 2022 16:41

Jay was very helpful and made sure that I understood everything better. It can be confusing so to have a genuine person helping is a god send.

Chris
22 March 2022 4:45

I used the original PC Doctor today for some help with my laptop. Called up today and within a couple of hours I had Jay sent to my door. Fixed the issues perfectly and efficiently.

I would definitely recommend them and would use them again.

shobhit
07 March 2022 8:15

Great same day service. Paul Chittaranjan was great. He provided a quick solution and ensured that the data on my HDD was safe and not harmed. Highly recommended.

Emily
03 March 2022 12:57

They were AMAZING! Super quick to help, efficient, great to deal with, friendly, knowledgeable and cheaper than the competition.

I thought I was scammed by someone online and might have a virus on my MACBook and iPhone. I was freaking out and needed someone to help quickly as I am a sole business owner and don't have IT help.

I called another provider (who I knew of already) and they couldn't come out until the evening and they could only look after my MacBook (not my iPhone).

Then I called The Original PC Doctor and they had someone come out onsite within 2 hours, who helped me with both my MacBook and my iPhone and they were HEAPS CHEAPER too!

Now I can relax and not worry about it anymore and get back to making money!

Thank-you thank-you thank-you Emil & Jay!

Margaret
03 January 2022 3:29

My Toshiba Satellite had been running slower and slower. I needed to access Word to review my Christmas Card List and shock, horror, Word would not open. The error message was that the computer was not configured to run Word. Could not fix this myself. Had used PC Doctor in the past, so gave them a call. Kathy sent Jay out to assess the problem. Jay was very patient given my non-technical explanation. Once he had turned on the computer he worked out that the hard disk was dead and needed to be replaced. Jay needed to take my laptop away in order to put in the new hard disk and migrate my data. My laptop is working as good as new. Saved me a big headache. Thank you Jay and Kathy.

Ali
01 January 2022 17:19

So easy to arrange a site visit and they handled all of my issues really quickly and efficiently! So happy with their service!

Matt
25 December 2021 7:54

Excellent customer service and completed my laptop hard drive upgrade with no problems. Will definitely go back if we need any more work done!

Ryan
13 September 2021 22:08

Very happy with the service, Sunny is a very helpful and knowledgeable bloke, described perfectly in layman's terms what he was doing and advised me on how to look after my computer from now on

arash
13 September 2021 6:22

Hi everyone,
I highly recommend this computer repair shop. The respectable and respectful Team really care about the quality of service provision. In my case, they even well organised a hard situation for timely delivery of the items to not let even one day of delay while the quality of service was perfect as well. Thanks Original PC Doctor Team for being supportive!

FOLEY
11 September 2021 4:57

Paul came out and fixing our networking problems in an hour. Was very knowledgeable and got straight to fixing this as soon as he arrived and looked like he knew what he was doing straight from the get go.
Had a Geek come out previously and didn't know what they were doing and didn't fix our problem after a couple of hours!

Robots
09 September 2021 21:49

Outstanding work! The team at PC Doctor are brilliant - professional, prompt, respectful and great value. Would definitely recommend A+

Carl
24 August 2021 21:19

Computer problems need to be handled efficiently. PC Doc did a great job. Booking was timely, the tech arrived on time and the problem resolved, to my relief, inside an hour.

Sharn
08 June 2021 9:48

Luiz was super helpful, fast and knowledgeable. He explained things well, he was transparent, didn't talk down to me or scoff at me not knowing much. He wasn't rushed, which I was kind of expecting, but I was so glad he was not.

Importantly to me, I felt really safe having him at my house. That was something I was a bit nervous about.

Because the process of moving my data from one place to another has taken longer than just the day he was here, I really appreciate the ability to have him call me. I think the 14 days of support is genius.

Lyn
29 April 2021 17:36

We were very impressed with Steve when he attended to our problem. He explained everything to us and fixed our problems in an efficient and courteous manner. When he was caught in traffic he phoned us to say he was 10 minutes away. We appreciated the call. He was very personable with a lovely smile.

Elaine
20 April 2021 23:58

Excellent service, Jay arrived same afternoon, so pleasant and recovered by documents which had disappeared courtesy of Windows update. Thank you Mark and Jay.

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