The Crispy Catch Fish & Chips Ringwood East

Was told they do gluten free, rubbish my partner became very sick, when asked about why, they said the potatoes were gf

Terrible experience. They got my order wrong and tried to blame and shame me in front of other customers. Then I left with my order and realised they missed more items. Will never be coming back absolutely rude service.

The new owners are disgusting! Worst fish ever! Dog meat from china!
NEVER GOING BACK! HALF THE DIMSIM WAS RAW! Bad bad bad bad bad! NEVER GOING BACK WORST OWNERS EVER! It’s probably made from poo! Never going back again!

I have been twice since the change of owners, the first time was bad but thought I would give them another chance. Food very oily to the point the paper the food was wrapped in was leaking in a corner. Potato cakes were inedible. Sorry guys: (

NOT IMPREESSED - WASTE OF MONEY. This is our go to fish and chips and has been for over 8 year, but after tonight not anymore. After spending almost $80 we were given cold soggy fish and chips. This was due to us having to wait at least 20mins after the fish and chips were ready for our HSP, which in the end wasn't worth the wait as it was horrible. The fish cakes aren't real fish cakes any more, dont think there is any resemblance to fish cakes, the flake was tastless, the minimum chips has halved in volume and the Dims Sims were burnt. Upside the dog enjoyed her dinner. Hope these new owners take note as if this is what they are now serving they will lose a lot more customers guaranteed.

NOT IMPREESSED - WASTE OF MONEY. This is our go to fish and chips and has been for over 8 year, but after tonight not anymore. After spending almost $80 we were given cold soggy fish and chips. This was due to us having to wait at least 20mins after the fish and chips were ready for our HSP, which in the end wasn't worth the wait as it was horrible. The fish cakes aren't real fish cakes any more, dont think there is any resemblance to fish cakes, the flake was tastless, the minimum chips has halved in volume and the Dims Sims were burnt. Upside the dog enjoyed her dinner. Hope these new owners take note as if this is what they are now serving they will lose a lot more customers guaranteed.

Spent $70 and didnt even get what i wanted because a gyros apparently is just meat and not actually a gyros like the Greeks invented with either usually chicken or pork (lamb) in a pita with usually tomato onion and tzatziki, very disappointing getting home to a tray of meat. Also 2/4 potato cakes were just the batter with no potato, and furthermore no free drink after spending over $50 really pulled the heart string

So disappointing. Called in order and was told 1hr 15min wait. Understandable with lots of places closed at the moment. Went to pick up and was told about 15 more minutes. Around 20 or so people waiting outside the shop getting angrier by the minute. Some had been standing in the cold for 45 mins past their pick up time already. True wait ended up being more than 2 hours. Many waiting commented that they were being greedy taking advantage of many shops closed by accepting more orders than they could handle or extremely bad management that the staff weren't truthful about the 2 hours plus wait, I'm guessing they will lose many customers after this debacle.
Worst part is when I finally get home to my hungry kids, the potato cakes we ordered were missing and the chips were so bad we ended up throwing most of it out. Such a waste of time, I won't be going back even if they are the only fish and chip shop open.

My Uber order took 2 hours to complete and then 1/2 the potato cakes were burned? ! If they cannot manage the demand on the weekend then more people need to be employed! I have 4 children, and waiting for 2 hours for food is not ok.

Disappointing to ring to place an order at 8.10pm to be told that they had turned off the grills - your menu states shuts at 8.30pm.maybe you need to clarify when last order need to be placed by.

Hard to review the food when you call at 8.06pm, get told sorry we shut off orders at '10 past to quarter past, and the place closes at 8.30.

Wanted to give it a 0 star but this system won't allow it. Was told on a Friday night 30min wait which is fine after we got through to the phone because there were so many people, but ended up waiting 55min, nearly an hour, to eventually end up with soggy chips. Definitely not impressed at all. Has been okay in the past, but this means our family is never coming back again since the staff were not nice either. Too busy dealing with Menulog orders and not enough focus on the people who actually come into the shop, the local customers!

Like the food here but we get it delivered & so often they leave items out, tonight it was the chips. Previously it's been dimmies or nuggets. Rang the shop & they reckon they don't have our order no. Not worth the grief. Will go somewhere else. Ian, Ringwood.

Got some whiting, pineapple fritters, potato cakes, chips and veggie burger.
The chips were really good nice and crunchy. The potato cakes we also crunchy, but perhaps a bit thin. The pineapple fritters were amazing! Really delicious. I ordered one fried fish and one grilled, but the fried fish was soggy. We only live 5 mins from here so it must have got soggy very quickly but it was disappointing and not enjoyable. But the grilled fish was quite nice. The veggie burger was good, nothing to write home about. Probably will try other local fish and chipperies before returning (just my experience).

We had a large order and they forgot to give us a bag of food. I realised when got home. They made a fresh batch of what was missing but the rest wasn't very nice by the time i got home again. The staff were lovely and apologetic for the mishap

I would of previously given this place 5 stars, but unfortunately our last 4/5 trips have been mediocre. I kept going back thinking it might be just an off night, however I now don’t think I’ll be back.

Went today, in a mobility scooter, young girl came and served me at door, (greatly appreciated) then bought my food oyr, burger was better than i expected, potatoe cakes were good! Cheers

Out for a Sunday ride and stopped for coffee, decided to try fish n chips here and have to say, the best I have had in a very longtime. They did not disappoint worth the ride and visit.

Me and my Family was looking for lunch first time getting take away from The Crispy Catch fish & chip, The staff we're very welcoming and took my order in good time and food was cooked at it's best, potato cakes a bit small ask for 4 and got compensated with 10
Very nice fish and chips love them so that's a win win.

Went there Thursday night 5/05
Awesome hamburger with the lot
Awesome Scollops & Perfectly cooked fish,
With great batter
Potato cakes unfortunately not quite so good
Great friendly staff