Telstra Shop Elizabeth St
| Address | Shop 347/287 Lonsdale St, Melbourne VIC, Australia | ||||||||||||||
| Phone | +61 1800 728 972 | ||||||||||||||
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| Website | www.telstra.com.au | ||||||||||||||
| Categories | Telecommunications Service Provider | ||||||||||||||
| Rating | 3 49 reviews | ||||||||||||||
Nearest branches Telstra Shop — 246-260 Bourke St, Melbourne VIC Telstra Partner D Station — 365 Queen St, Melbourne VIC Telstra Store — 242 Exhibition St, Melbourne VIC Telstra Store — 188 Bay St, Port Melbourne VIC |
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Similar companies nearby Yes Optus — 253 Bourke St, Melbourne VIC Telstra — Victoria Gardens Shopping Centre, Victoria Street, Shop SP001/Cnr Burnley St, Richmond VIC Vodafone Melbourne — 256 Flinders St, Melbourne VIC Southern Telecom-Telstra Partner-Southern Cross Station — 2/99 Spencer St, Docklands VIC |
Telstra Shop Elizabeth St reviews
49Andrew was so helpful, his customer service was excellent, highly recommend this store for any kind of issues with Telstra, Thanks so much for such a good response
Very friendly staff, phone upgrade was completed with minimal fuss in a fast and professional manner
Telstra not good enough. Arrived at 5.15pm, told at 5.20pm the store shuts at 6pm in 40mins and not enough time to serve me. That’s fine, taking my business elsewhere.
TRY THIS AS AN ALTERNATIVE IF THE FLAGSHIP BOURKE - SWANSTON STORE IS BUSY
Smaller than the Bourke - Swanston store but you can still get what you need (in service or equipment). Main benefit is that it is *usually* not as busy.
Leah was really helpful in sorting out my bill issue which was due to technical glitch. Quick and friendly service. Thanks.
Absolutely shocking service. I spent $230 on a modem here only to find half the equipment in the box. When I tried to return it the manager was just plain rude and flatly refused to refund or replace the missing parts. I have not come across such poor service anywhere.
The Bourke Street Telstra store nicely did what this store should have done and it wasn't even their problem to fix.
Was there to provide documents for the Telstra Control Group for identity verification.
The guy who scanned and sent off my documents didn't bother getting on the phone with the Control Group to make sure everything was okay. The next day when I phoned their Control Group, they said the store had sent an email but with empty attachments, and told me to re-scan and send them again.
Terrible.
Ignorance.may be business too good so they don't care on customer service. Waited 20min queue even I'm the first in the line
I would give this store half a star if I could. I dealt with them today and not only did the two people I deal with not know what they were doing, they also provided me with an incorrect solution to my problem which would have left me without a newly purchased phone for at LEAST 1 week. I believe the term was "Nothing I can do about it". The Craigieburn store on the other hand, resolved my issue within minutes.