Ted's Cameras Melbourne CBD

5 stars purely for John’s fantastic friendly service. He was enthusiastic and genuinely seemed pleased to assist me with how to use my film camera.

Purchased a 2nd hand DSLR last month from Teds. John was very helpful and knowledgeable throughout the whole process and really helped me get setup with my gear, keeping in mind my budget. Could not have been more helpful.

Excellent service. They gave me a lot of time to try out binoculars so that I could make a good choice. I got a pair of Nikon Aculon binoculars which are fantastic.

Came in to store with the potential of spending about $7000 today (25/06/2023) at the Melbourne CBD store, got approached by a salesperson asking if I needed help and went to another person after I said yes to needing assistance. Thank you for making my decision easy to go to the competitor 2 doors down the road. Absolutely appalling customer service in what should be one of the best stores in Melbourne. Will never recommended Teds Cameras again to anyone let alone spend any money in one of your stores. Always understaffed and always have poor stock holdings across all of their stores. Thank you for wasting my time.

Be wary when shopping here and don’t let them push you into buying anything hastily. Upon entering the store I was quite literally told to stay where I was (at the counter) by an Asian lady and made to feel that I couldn’t browse the store whilst she went and retrieved an item for me from another area of the store. Found out later (silly me I should have checked) that the item I bought was $30 cheaper elsewhere even with Ted’s $10 discount and it was also the most expensive version of a battery charger that you could buy. Seems like she went and picked out the most expensive option rather than showing me what my options were.

After a disappointing experience online, we stopped by the Melbourne shop where Andy sorted out everything. Very knowledgeable and thorough. A really positive experience.

I had a great experience at Ted’s Cameras Melbourne CBD. Dylan helped me to choose my Fujifilm XT5. Excellent customer service and not pushy like other cameras stores in the city.
Highly recommended.

Put in my film to be processed and was told 1-2 weeks, called as i had not received after 2 weeks and apparently the timeframe is actually 3 weeks but i was given wrong info.if i had known this i would have gone somewhere else for processing.

Dylan was fantastic. Provided great service and spent lots of time answering all our questions about buying a Nikon to make sure we bought the right camera for our needs. Genuinely friendly and helpful. Thanks!

I am very disappointed in Ted's Camera Store. I bought a Ricoh camera 8 weeks ago and now it sometimes doesn't work. However, I am not being helped. The staff offers to send the camera to the manufacturer, but this does not help me because I am leaving Australia in a week. It is unbelievable and not understandable that I can not exchange this faulty camera. I must therefore advise against buying a camera from Ted's Camera!

Absolutely recommended for anything camera related. Dylan helped me pick out a second hand Fuji XT3. Had a hard time choosing between this and a Sony A7R and Dylan gave a great rundown comparing both the cameras.

Enjoying my new XT3 now. Much appreciated.

Bought a camera battery which only lasted a few months. Teds happily exchanged it for a replacement. Friendly and knowledgeable staff too.

Generally Melbourne lacks onstop shop for cameras and accessories. Teds seems to be the only Camera shop in Oz but has limitations especially with camera attachments. Pretty disappointed

The staff are lovely, however.they do not price match and everything is usually full price. So I always end up walking a few doors down to Digidirect or JBHIFI who price match places like Amazon for much much cheaper.

Bought a new mirrorless recently and a couple of lenses recently including a trade-in of my old DSLR, and had the pleasure of dealing with a gentleman named Rory who was a delight to deal with - patient, genuinely friendly, professional, generous with advice and his time, and made my overall experience excellent. Highly recommend Ted. Prices are also an excellent match to other online stores.

Went to get my film developed and printed and I’ll never come back again. Putting aside the long waiting time and super sloppy service, my prints came out in such poor quality and different sizes? Disappointed.

Always so nice when I come and get my film developed. Also very helpful recommendations for other places that do black and white film.

Glad we've started taking our photos to be developed at Ted's, the crew working at the back are really personable and incredibly helpful, with a good understanding of their products and services available. Also really responsive and helpful in emails:)

This is my favourite teds cameras by fair, Sandra was an absolute delight and went above and beyond to help us with our needs. The whole crew was very friendly and we had a great experience here

Nice selection of cameras and accessories etc. Staff are generally friendly most of the time and try their best to be helpful