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Swiss Emporium

Address Shop RG 14, 260 Collins St, Melbourne VIC, Australia
Phone +61 3 9650 7062
Hours
Monday10:30-17:00
Tuesday10:30-17:00
Wednesday10:30-17:00
Thursday10:30-17:00
Friday10:30-17:00
Saturday10:30-17:00
Sunday11:00-17:00
Website swissemporium.com.au
Categories Watch Store
Rating 4.6 68 reviews
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Swiss Emporium reviews

68
Sort by: date highest rated lowest rated most helpful
Gerard
26 January 2024 5:34

Always exceptional service, great prices and they take great care to support you with your Swiss watch purchase!

Reuben
14 January 2024 18:18

I have been back countless times to get my watches serviced, straps and bracelets adjusted, and to purchase new watches. Each time I return, I am reminded of the time and care they put into my watches. I couldn’t ask for better value-for-money watch store. They will always take care of you.

Seann
19 October 2023 6:20

Definitely would recommend, the owners were very accomodating and initiative to educate to clients on what their first watch should be. A truly friendly and comfortable environment to be around on learning about watches. Overall, had a amazing experience buying and will continue to support buying my watches here.

Mark
15 October 2023 5:11

Swiss Emporium did an exceptional job repairing my Hamilton timepiece, and I want to extend a special thanks to Ben for his outstanding customer service. My watch looks and works like new, and I couldn't be happier with the results. Swiss Emporium has earned my trust and loyalty for any future watch needs. Highly recommended!

Adam
08 October 2023 4:00

These boys are running a fantastic little business! Knowledgable, great to deal with, and a beautiful range. The place for any watch buff! Thanks Ben & Jason!

MAGGIE
26 September 2023 20:24

Ben was a gentleman and very helpful and l brought my beautiful watch from there and would recommend Swiss Emporium.

Mikey
03 August 2023 14:27

Ben and the team have always looked after me that I keep coming back! A very knowledgeable, humble and professional family-business. Thank you S. E!

user
03 August 2023 3:08

Always an enjoyable experience visiting Ben & Steven at this store and keep coming back for their friendly customer service, impeccable knowledge and professionalism.
Thanks team for your help with the most recent purchase!

Simon
20 July 2023 0:14

Fantastic experience dealing with Benjamin and the team at Swiss Emporium. Not only did I get a great price, but the knowledge and customer service was brilliant. I’d highly recommend them and will definitely be dealing with them in the future.

Neil
12 April 2023 19:46

Impeccable service understand their customer and treated me with respect and dignity with a wonderful product. Will be happy to deal with them again

David
27 March 2023 12:50

Wonderful service, brilliant displays and a bounty of knowledge. Definitely would recommend and we will be back.

Danny
05 March 2023 4:08

Left the store with 2 beautiful Tissot watches - one for me and one for Mum - thank you, Jason! Everyone there was lovely, I definitely recommend visiting.

Narong
18 February 2023 3:39

My experience was incredible the staff was very helpful and friendly end up being very helpful with my next purchase I would recommend to any new customers and to my friends and colleagues that I have been doing even since I started the watch journeys.

Paul
21 January 2023 19:21

Great experience, service was excellent by Ben made me feel very special.beautiful watches and a very lovely family
thank you

Morgan
02 January 2023 16:10

Best customer service I have ever experienced from a Swiss watch dealer. I will absolutely be going back to visit in the future.

Milan
17 December 2022 23:32

Experienced & polite staff, very nice replacement work on strap, very nice polishing of JLC watch case and rear. Nicely done.

Daydream
11 December 2022 5:09

Nathan at Swiss Emporium is a true gentleman. Nathan is willing to help me check my watches and order the best watch strap for me. Every time I walk in, I feel very welcomed. Thanks again.

Andrew
27 October 2022 13:13

We had the most pleasant dealing with the team at Swiss Emporium.
The service and product knowledge of the gentlemen there were the best I've experienced at any boutique.
The selection of used and new time pieces are plentyful and the pricing was extremely reasonable.
I only had the intention of buying one watch but ended up walking out with two rolex's and a complementary bottle of wine.
I'm happy to say they have gained long life customers.

Jordan
11 July 2022 6:28

Have dealt many times with Ben and his family and I cannot speak any higher of the customer service as well as the watches they have on selection. Ben is as knowledgable as they come on watches and his passion for them speaks through in his service. If your after any watch please visit the Swiss Emporium.

Dvon01
13 June 2022 12:46

Walked by the store by accident while I was hunting around for watches, but I was not disappointed. Small family business but full of watch-loving people. Exceptional service, walked out with 2 watches that same time, 1 for myself and 1 for my mate. Can't be happier.

Will definitely come back

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