Summerhill Medical Centre

Useless. After being told a 2 hour wait, we waited 4 hours and were then told by the pathetic Dr Huang that she would not give us a medical certificate. She was also wearing a dirty glove, way to go spreading germs doctor.

Lot of things to improve on. Staffs are overworked which sometimes lead to unprofessional conduct.

A convenient and friendly clinic in northern suburbs. Bulkbilling and open for walk-in patients. Receptionists are all nice and kind especially Kerry and Rose. I have been seen by Dr. Kong Chan and Dr. Huang, they were all patient and professional.

The most sincere medical practice with the best intentions for your well being.reception are amazing they actually pick up and speak with you as a person and the doctors are professional.i will be coming here more often as I feel I am looked after as a person and a patient.

DO NOT COME HERE.

I'll start with how it was so dirty inside I was afraid to sit on the chair, because of the concerning brown/red stains.

Extremely rude and uneducated staff; I called TWICE to make sure they had a doctor that was comfortable prescribing my medication as it is a schedule 8 drug. They told me they would have a doctor on today that would be comfortable doing so. I waited for TWO HOURS at the clinic as it's walk in and you can't make appointments. Only for the doctor to change his mind and say he can't prescribe my medication. He extremely rude, discriminatory, and unhelpful.

TWO HOURS OF WAITING only to tell me no actually they change their mind and they aren't comfortable prescribing my medication (despite having a discharge letter from my psychiatrist).

I would have no issues if they had just told me when I called them. As I specifically asked if they'd be comfortable prescribing my medication.

I'll also note he was very disbelieving of my diagnosis that I've had for years which is extremely unprofessional and essentially gaslighting.

I'll also note he was comfortable prescribing me ritalin (? !) which is not the correct medication on the discharge note. Until I corrected him and told him it actually said dexamphetmine. This is why I'm very sure it was discriminatory and being uneducated that led to not prescribing my medication. Rather than any fault of mine. Although I was wearing a hoodie so my bad I guess (that's sarcasm I shouldn't have to be in a business suit to get my medication be so for real)

He was very comfortable prescribing me the INCORRECT medication that I am not prescribe? But not my actual medication.

I am glad to see many expected comments. I can hardly believe that there is rude language when seeking medical treatment in Australia.

The doctor roared in my daughters face, he was very unprofessional and treated her like she was a worm, she has serious mental health issues and he treated her like that. Not good enough and a formal complaint will be lodged, if she does anything to herself because of that doctor I will sue him and the clinic

Poorly run, always late, bad public health safety measures. I had to ask the Dr to put a mask on, the reception staff often wear them under their noses, and most of the patients don’t wear masks even though there are still signs up stating they are mandatory. As an immunocompromised person I do not feel safe at this clinic with these poor management and safety practices.
Even when I book an appointment with a Dr (first of their shift) instead of just turning up, they are running almost an hour late. Go somewhere else if you have the option.

Offering humanities to an often underprivelaged community, these people deserve respect and appreciation for their efforts. Thankyou.

The female doctor is absolutely rude and has very disgusting and disrespectful behaviour and attitude

The receptionist are the same all up it is a super bad doctors clinic and the wait time is really long all the time

The doctors are professional, especially Dr Chan. But some receptionists are very rude with parents. They don’t even know how to communicate with people nicely.

Extremely unkind Chinese staff with nil customer service today. No patience, elevated voice and stares at you in a malicious manner when you ask for more information. I have never seen such unprofessional service from any front desk before.

Booked an appointment and waited 1.5 hours without being told anything. When I asked about the delay, I was told the doctor hadn't come to work today and he would call me when he arrived. He never called, I never got my appointment.

The staff here do their best. It was lucky that i came in at 2pm today for a walk in appointment.around 2.30pm they were not taking any more walk in appointments. I had travelled quite a bit to get to the clinic since all other doctors near me were booked out. Yeah, i had to wait 3 hrs to see the doctor but it was better than nothing. I was very annoyed to see people coming in being aggressive because they couldnt see a doctor. Everywhere is shortstaffed! Please be kind!

Toooooooo looooooooong waiting time.

I’m talking from different experiences.

The average price airing time is one and half hour. Only few doctors in service.

Cleanses: 2 of 5

Sat their in extreme pain whilst I watched one receptionist lady constantly do favour for people she already knew

Reception is very rude to pregnant women and waited her 2 hours just for a vaccine.its just disgusting

Great doctors but very rude receptionists. I hope the management will find time to teach these ladies some manners and treat patients with dignity and respect.

Thank Lord Jesus my friend told me that there is a Malaysian doctor nearby and really care alot for his patients. My neck issues is about 3 years. And i have no solutions to it till it got bigger and few friends said better cut it off not sure if its cancer. Doctor Senior Chan solve this issue super fast. Came to Summerhill register then meet Doctor Senior Chan and he ask about my situation and how long has i had it. I told him i wanted to cut it out he said ok then directly send me to diagnose and x-ray it to confirm what is it and is it ok for operation. Wednesday went to Diagnosis Clinic then Friday report came. Meet Doctor Senior Chan again he said when will i be free and ready for it so i told him anytime your free! 2Days he said come back here. Not even 30mins to meet him and talk plus operation. No pain no big scar done professionally 1time cut 1time pull 1time stich 1 time (Prevent big scar or long once) All done! Magnificent Doctor i ever met in my life! 3years issue no solution! Just if count time we have meet no even 5days! MILLIONS THANKS TO DOCTOR SENIOR CHAN! HONOR WITH RESPECT AND GRATITUDE! SALUTE!

Super rude reception. They treated ethnic lady in front of me extremely unprofessionally clearly discriminated.