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Southland Kia

Address 1212 Nepean Hwy, Cheltenham VIC, Australia
Phone +61 3 9581 8200
Hours
Monday08:30-18:00
Tuesday08:30-18:00
Wednesday08:30-18:00
Thursday08:30-18:00
Friday08:30-18:00
Saturday08:30-17:00
Website www.southlandkia.com.au
Categories Kia Dealer, Auto Body Parts Supplier, Auto Repair Shop, Car Dealer, Car Service
Rating 4.5 54 reviews
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Southland Kia reviews

54
Sort by: date highest rated lowest rated most helpful
Trinity
05 January 2024 18:18

Was so nervous about the purchase of my first car however George helped me from the moment I walked in. Honest, accommodating and helped get the best price, I can’t recommend Southland Kia enough for such a pleasant experience.

Ellise
28 December 2023 22:51

Hadn’t bought a car in over 15 years. The staff at Southland Kia were lovely to deal with and patient with my indecision! Milan was the best and I would highly recommend him to anyone looking to purchase a new car. He was kind and knowledgeable. Would definitely recommend this dealership. Ask for Milan!

user
04 August 2023 17:58

Milan was very friendly, informative and honest about the car I ended up buying. I'm also very happy with the speed with which he processed the sale. I drove away in the car 2 days after first speaking with Milan.

Tess
30 June 2023 14:58

Had a beautiful experience with Nat and Newton purchasing my Hyundai Venue
They informed us of everything we needed to do.
We requested some time to think about it.
There was no pressure in purchasing my Venue but when we made our minds up
Best EXPERIENCE ever.

Thank you Nat and Newton for making the transaction so smooth.
We will be back to get our retirement car

Tess and Nigel

user
25 May 2023 16:08

I just picked up my car today from Southland Kia’s used car department and I couldn’t be happier. Scott and Sam were amazing and very patiently helped to find the right car for me. Scott made the whole process so easy to understand, was very informative and was always happy to answer any questions I had. Newton in finance also made sure that everything was sorted out on the finance side. He was incredibly transparent and always kept me in the loop of any changes so I was never stressed or confused. Overall, the team at Southland Kia Used Cars went above and beyond to make sure my first experience buying a car was an easy and enjoyable one. I will definitely be back and can’t thank you all enough!

user
28 April 2023 7:21

So glad that Paco was the one to greet us when we first walked into Kia Southland! We’ve maintained a relationship over several months as we awaited the delivery of our new car. Along the way, he kept us informed regularly as the wait times changed and even now that we’ve picked up the car and have been driving it for a few weeks, he has maintained contact to see if everything is going smoothly for us. He’s even answered my calls on his days off, nothing is too big an ask. Honestly, a huge asset to the team at Kia Southland! So happy with our new purchase and the service!

lilach29
12 April 2023 6:58

Had a wonderful experience with Kia southland. Kai Chen is an outstanding sales person. Highly recommend
High

user
22 March 2023 10:17

Spoke to George A there and from the moment I stepping into the dealership i felt welcomed and not pressured into buying anything. He knew all his stuff and answered all my questions without hesitation. Will definitely be referring him to my friends and family who are in the market for Kia.

user
15 March 2023 4:01

Declan’s customer service was very professional from the minute we walked in, there was no pressure to buy a car, just honest support and assistance from him. Declan went out of his way to ensure the process of buying a new car was as smooth as possible; ensuring we found the right car to suit our family. The car was beautifully presented with a bow on pick up, and Ash explained in detail all the mods and cons of the car. Not only was the purchase of the car smooth, the aftercare and support, we cannot fault.
We highly recommend the whole team we immediately dealt with at Kia Southland who are professional, honest and friendly.
Thank you Declan for helping us find the perfect car!

Benjamin
08 March 2023 7:40

Recently bought my first car from Milan had an awesome experience made it such an easy process and was thrilled with the service he provided

Louie
27 February 2023 4:54

Originally purchased and put down a deposit for new car. Had and accidet over weekend that meant needed to withdraw from contract. The team a Southland refunded us the monies understanding the situation.

Maria
26 February 2023 21:20

I'm received top class service from Milan and the team. He made the car purchase a quick, straightforward and honest which I really appreciate.

mater
26 February 2023 2:20

I highly recommend this Dealership and particularly Mackenzie Davies the sales person I dealt with. She has extensive personal experience with driving both in the city and the country during the week which was useful for feedback and knows her cars in detail. I have dealt with many people searching in this difficult market and it was a pleasure to have someone with the knowledge and on top of this an authentic, really pleasant manner to deal with the myriad of questions I had.

Thanh
22 February 2023 21:10

They always try to sell the car with higher price than the offer from brand website. I had to came to another KIA dealers and I got the price matching with the price on brand website. The waiting time is the same with Kia Southland but the price is definitepy better and they didn't cheat me like Southland dealer.

Stephanie
21 February 2023 12:15

Milan was fantastic in helping me trade in my car for another one. He was honest, explained everything very clearly to me and was helpful with advice. I'm grateful to the team at southland kia and reccomend them highly.

Andy
04 February 2023 15:08

Francisco provided me an excellent service. He turned 9 months waiting time for my new car into 4 weeks. If anyone live in Melbourne decide to buy a Kia for your next car, come to Southland Kia in Cheltenham and ask for Paco. I'm sure It will worth your time.

Fiona
29 July 2022 3:43

Best experience for purchasing first car.

Quick and seamless. Ash and Minh you were both great. And everyone who I spoke with was really friendly and clear about everything.

Thanks so much for your help.

RedSkyMusicOz
23 July 2022 10:20

Great customer service and a great deal on my new Stonic. Loving the car and definitely recommend the Southland dealership over other Kia dealerships I visited.

Jacinta
13 July 2022 23:39

Very helpful. Thank you George for making my dreams come true. You were very helpful and professional. Thanks again.

Di McDonald
07 June 2022 16:52

I recently purchased a vehicle from Southland Kia. George made the purchase so smooth and easy to understand. Also Jenna organised all the extras for my vehicle. I’m extremely happy with the customer service I received. I highly recommend George, Jenna and Southland Kia.

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