Secrets Shhh Chadstone

Fantastic service, beautiful jewellery that's so hard to resist! I always have a nice time when l go into SECRETS!

Extremely embarrassed for the company because of the actions displayed by their employee Kim.
She comes into a store a few doors down from hers and regularly snipes and snarls at staff. Her most recent public display was abusing 2 managers in front of a line of 10 or so customers who all looked on in disgust. To make staff members cry with abuse and threats on their character then proudly announce you work near by isnt the smartest option and to constantly come in and make remarks about how stupid the staff are is only painting a poor image of your character. I hope you find happiness.

Sssh Secrets, please remind your employees that they do in fact represent your brand and culture.

I just wanted to take a moment to acknowledge the fantastic customer service I have experienced at this store, on three occasions now, whilst purchasing rings and bracelet and having rings cleaned and serviced. I have really appreciated the assistance and follow up, by lovely, attentive staff. Thanks girls. We will be back!
Warm regards
Jo

The ladies where extremely helpful, they were able to help a clueless man such as myself impress his misses. Thanks again ladies!

Absolutely blown away by the excellent service!
So happy with the jewellery I bought for my fiancé. Aya was very helpful in finding me exactly what I was after and she was so genuine.
I highly recommend.
Thank you Aya and Secrets for a wonderful experience. I’ll see you again for Christmas!

I love my new stacker rings and tennis bracelet. The fortnightly instalments made it so easy for me to afford this treat for myself and I’m so excited I got to walk out with my beautiful jewellery today. Remarkable experience - thank you Karen & Michelle!
Warmest Regards
K Ellen

I was super impressed with the knowledge and kind customer experience we had today. It was the first time I visited and I will happily come again.

One of the best shopping experiences ever received. The staff were just delightful. Im mesmerized by the beauty of this jewellery and cant believe the price. I will never buy a mined diamond again. Highly recommend!

Thank you Kim for creating the perfect shopping experience! I was undecided on the perfect gift for my mother’s birthday but couldn’t be happier with my choice. I really appreciate your thoughtfulness and attention to detail. Highly recommend.

I can’t express my gratitude enough - thank you Kim! My old engagement ring was replaced today with the most breathtaking piece. I was blow away by your patience and willingness to help me find the most perfect ring. I cannot put into words how thankful I am for the service I received today from you.