Secrets Shhh Chadstone

A big shout out to Julie for all you help in finding the perfect ring to match me and the jewellery I already have. Thanks! And I am excited to pick it up. Also thanks to Lindsay!

We came in to fix a ring but in the end we bought a beautiful new ring after Angus had told us about the discount for older jewellery from Secrets. He was great and so was the manager who really looked after us. Thanks again Guys especially Angus, you were very knowledgeable and helpful.

Lindsey goes above and beyond. I appreciate the attention to detail, the knowledge she shows and good fashioned great service. The banter with the staff makes for an even better experience. I cannot recommend this store enough.

Have shopped several times at Secrets Chadstone & always have had great customer service & extremely happy with my purchases. Such great product & good value. My last visit I had the pleasure of being served by the lovely Selma who was so helpful & genuine. I ended ordering these stunning new rings on her advice, that I picked up yesterday. Thank you Selma I them

I have to say, over the many times I have shopped at Secrets Chadstone, I have had exceptional service. From the staff I have dealt with and from the lovely store manager. She has been so caring and considerate of my special circumstances and needs. I really appreciate her compassion and kindness and would definitely shop there again.

I have visited secrets on 3 different occasions now and couldn’t be more happier of the pricing, quality & exceptional customer service from Lindsey & Julie who I have dealt with. Thank you so much for going above and beyond for your customers. Secrets is a jewellery store above the rest. Thank you

Today I purchased a beautiful necklace from the most helpful, professional, friendly staff member at secrets Julie. She was fantastic, went over and beyond to help. More staff should be like Julie. Also the other 2 staff members there were also lovely. Can’t recommend highly enough. Thankyou for all your help.

Thank you so much for the wonderful rings. Very very happy! The service has been incredible by Ness, Angus and Lindsay. Your collection of jewellery are all amazing. Highly recommend! And service by staff is 110%%%

This store was amazing my mum was so happy and I really recommend going to the store Angus nes we’re so polite and humble

Ness was amazing, great service great knowledge I would definitely recommend ness and secrets for jewellery.

I had the best shopping experience today. Thank you so much. I really appreciate the time and effort! So happy with my purchase.

Angus and Lydia could not have been more helpful. Their friendly interaction made the visit all the more remarkable. Definitely a life long customer.

We have dealt with Angus from this store and everything from the first moment we stepped into the store, until delivery was done has been amazing! Everything was clearly communicated with me all along the way. Thank you for everything! 5 Stars definitely

Had Angus help me find a gift. He was very professional, very knowledgable about the products that would fit my criteria and budget. Would recommend to find Angus if you are looking for something

Spent $649 a new bracelet which broke in the first week. Requested a refund or credit but have been refused. Was told I should be grateful to have had it repaired for free. Will never shop there again.

Lindsey and the team at Chadstone were amazing.so much fun to help pick out a ring. Lots of laughs and their knowledge around fit, style and a great price made it a great experience.
Highly recommend.
Tim & Mel

My partner & I recently got engaged, and Lindsay (store manager) was incredibly helpful and truely went over & above to ensure our experience at Secrets was a positive and memorable one.

I have purchased secrets jewellery for a number of years - very high quality pieces and every time I visit - the customer service at chadstone is exceptional.

Thanks Lindsay and the Secrets team, you’re a pleasure to deal with. The best customer service we have ever experienced!

Angus was an absolute pleasure to shop with! Absolute amazing customer service and fantastic customer service! 10/10

Great customer services! I came in to get two necklaces cleaned and they came out fantastic. The ladies were very helpful and informative.

Nessrin always makes shopping fun and provides the best of the best customer service and attention to detail.