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ProTechnologies

Address Shop 1/475 Burwood Hwy, Vermont South VIC, Australia
Phone +61 3 9887 6303
Hours
Monday10:00-17:30
Tuesday10:00-17:30
Wednesday10:00-17:30
Thursday10:00-17:30
Friday10:00-17:30
Website www.protechnologies.com.au
Categories Computer Repair Service, Computer Accessories Store, Computer Service, Computer Store, Computer Support and Services
Rating 4.7 53 reviews
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ProTechnologies reviews

53
Sort by: date highest rated lowest rated most helpful
Felix
01 November 2021 3:46

Efficient and professional service. They were able to diagnose and fix my PC's power supply issue quickly. Their helpful and friendly staff were very transparent about the service and pricing, and communicated well with me throughout the job. No doubt the place I will go to next time I have computer issues. Thanks ProTechnologies!

Rafil
21 October 2021 15:31

One of the most amazing service at a very reasonable price, I have been using different computer technicians in the past and beside the high price I have been charged, I never got the right service. I have been using their service for the past 3 years now and will never try others. Had a simple issue on my laptop during my latest visit (which I thought it was a big issue) but they spent over 15 minute fixing it and I was surprised they didn't charge me at all, any other place I would be looking at what they call it minimum fees of $70 or even more as I have experienced that before with other Computer Technicians.
They are small friendly team with full of knowledge, they don't stop by fixing the issue but they also tell you why it happened and what to do in the future to prevent the same issue happening again.
I have referred them to all my families and friends, each one of then been thanking me for the referral.
By all means,
Thank you team at "ProTechnologies" Vermont South

paul
08 October 2021 10:06

A terrifiic & very professional local duo. Michael & Aaron always ready to help, very knowledgeable prompt & reliable. They have been looking after me for over 15yrs. Thank you both for your friendly & expert service. Highly recommended.

Aaron
27 September 2021 15:50

Ordered a custom computer from Michael and Aaron, i had never put together a computer before and i had a budget. They worked together within my budget and built a computer better than i could ever have asked for. Certainly not one capable of the things that it is in the budget i had. I would recommend 11/10 times. They are incredible, less than a week turn around from ordered to built even with delays on certain parts. Couldn't recommend them more highly.

Undead
03 July 2021 23:49

I have been having internet connectivity issues with my laptop for over a month - I tried looking at some online help services (with my phone, which isn't ideal) to get my laptop fixed, but they were either unhelpful or pushy. I have walked in just this afternoon, and they helped me out instantly and without fuss. It seemed like a simple thing (well it seemed simple for Aaron, clearly it's not simple for me) to fix, so it was fixed in a matter of minutes. I was happy to pay for his help, but he said just leave a review instead. I will definitely come back here again.

Alice
20 June 2021 8:52

Incredible customer service and knowledge. Michael always takes those extra steps to make sure I am happy with the product and price. His patience and communication is super helpful, especially considering I am techno challenged! Highly recommend Pro Technologies. 10/10.

Ahmad
04 June 2021 12:58

Did a free checkup on my laptop and didn’t charge me anything for it. I went to another store before them and they wanted 200$ just for a checkup. They fixed the problem with my keyboard. Very friendly and kind.

EM CEE
02 May 2021 21:37

I've brought all my computers to ProTechnologies and they've provided top knotch service every time, and have been able to fix issues that other stores couldnt. I can't thank the guys enough!

Austin
23 March 2021 19:25

Excellent price for outstanding service, they did far more than expected and will definitely come again. Recommend 10/10

Justin
10 June 2020 9:46

Awesome service from the team and fast turn around time. Built my PC in no time at all with regular communication during the build. This is the only place you need to go to get your computer fixed.

Bridget
02 May 2020 17:04

I was experiencing difficulties with my laptop due to a problem with the hard drive. Michael was immediately able to identify the problem and replaced my hard drive, transferring all my data over to the new one. As a full time uni student my laptop is very important to me and I really appreciate Michael being so quick with fixing it and getting back to me. I couldn’t have asked for a better experience.

DIANNE
14 April 2020 5:50

Once again, excellent service. I have used Pro Technologies before and will do so in the future. My laptop issues were resolved thoroughly. In addition, I find that there is always good information communicated to the customer about the problem source.

Enoch
10 April 2020 19:30

Had a minor issue with my PC, left it with them for only a few hours. ProTechnologies were able to identify the problem quickly and provide me with a solution free of charge. Great service!

Amy
07 April 2020 11:26

If you don't want to be ripped off, these guys are definitely the crew to go to! Very fair and understanding, I could not have been happier with their customer service.

Gerry
19 March 2020 5:51

These guys are great. They have been able to help me a number of times recently from a rebuild of a crashed desktop to advice on getting USB connectors for old hard disks saved from previous desktops.
They are friendly, helpful and not expensive. Definitely the place to go whether you live close by or need to travel there.

Sue
20 September 2019 1:01

Fabulous service from Michael & ProTechnologies. New computer supplied & up & running around 48 hours from first contact; very impressed & highly recommend this company.

Judi
24 August 2019 0:45

I have used Pro Technologies over a number of years for my computer problems, upgrades and purchasing a new computer.
The guys are communicative, talented and trustworthy. On top of that, they are patient with us who are not tech-savvy and are very nice! Thanks to Aaron for helping me with my latest issue.
BTW, the shop has moved from inside the Vermont South shopping centre next to Snap Fitness in the group of shops on Burwood Hwy.

lance
05 July 2019 7:25

A few weeks back I decided to do something about my ever slowing laptop.
I rang these guys for some advise, Aaron advised that the laptop was way to good to ditch, and suggest installing an SSD drive. He promised it would be done in 1 day and it was, the performance lift is quite staggering. These guys are so very professional, its a pleasure to do business with them.
Lance Symons

Engel
25 June 2019 17:57

Great customer care! They were really kind and fixed my laptop really quickly. Would recommend them!

Stephen
10 May 2019 3:11

I have used ProTechnologies twice. In 2018 Aaron retrieved data from the hard drive when the motherboard failed. In 2019 Michael replaced a failing hard drive with a solid state drive. I was pleased on both occasions that no data or photos were lost. Aaron and Michael were patient in resolving my queries and instructing me on procedures as I am not computer literate. I appreciated their service.

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