ProTechnologies
Address | Shop 1/475 Burwood Hwy, Vermont South VIC, Australia | ||||||||||
Phone | +61 3 9887 6303 | ||||||||||
Hours |
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Website | www.protechnologies.com.au | ||||||||||
Categories | Computer Repair Service, Computer Accessories Store, Computer Service, Computer Store, Computer Support and Services | ||||||||||
Rating | 4.7 53 reviews | ||||||||||
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ProTechnologies reviews
53These guys fixed a part on my pc that no other repair shop would even look at. Aaron was super helpful on the phone and in person, had my problems fixed in a day.
Came here to get my laptop screen fixed. I was quoted $600 and was told it would take roughly 4-5 days - which was all more than fine.
After about a week, I hadn’t heard anything so called up the shop phone number a few times and couldn’t get through. I left a message and didn’t hear back. After a couple days, I ended up physically going into the store to see where everything was at. The guy told me that they had accidentally ordered the wrong screen and had sent it back to be changed which would take a few more days. After another week, I received a text from them saying they had almost received the replacement screen and then they would contact me to let me know when it would be ready.
All up it took about 4 weeks with only two text messages of communication.
THEN when my computer is finally ready, my husband picks it up and pays and tells me they didn’t fix the hinge so now it doesn’t close properly.
When I take something into a shop to get fixed, I assume they can diagnose a problem properly and fix it accordingly. I was more than happy to pay for them to fix the hinge too but didn’t even find out this needed fixing until after we’d picked it up.
Michael and the team are fantastic. Very quick and sharp. Great pricing. Excellent help and support.
Michael and Aaron have kept my two computers running smoothly for 10 years. First class service
Honestly cannot thank Protechnologies and Michael enough! After a laptop screen crisis, Michael kindly kept the shop open late for me to drop off my MacBook asap, gave me an excellent deal on my screen replacement and had the work completed in 48 hours. Highly recommend, thank you so much guys!
My laptop was affected by some unknown software and unable to open and running smoothly, get a quote of $300 for fixing. But unfortunately, it only survives 1 week time and get back to it used to be.call back for more solution, but they cannot get me a good answer. Therefore, I spent $300 for nothing.: (
I dealt with Michael who was very helpful and sorted out my Huawei laptop efficiently at a surprisingly affordable cost with same day service. Very happy customer
Aaron was absolutely fantastic both in terms of customer service and his technical knowledge in fixing my problem quickly. 10/10
Brilliant service. Bought my custom gaming computer in for a repair and asked for a general clean-up of the cable management. The finished product looks amazing and is up and running again
Friendly staff helped me troubleshoot a pc system that I was having issues with.
What I spent days trying to figure out they diagnosed as a ram issue in half and hour, and didn't charge me a cent.
Professional and honest service.
Great service. Good communication. Very professional. Expert knowledge. Highly recommended.
I had a “blue screen of death” problem with my computer, and the team fixed it the same day. Really impressed.
Great place, these guys helped me out with installing a new ssd into my laptop as I had trouble unscrewing some of the screws. Will come here again in the future.
Super helpful, quick service, extremely great pricing. A huge thanks to Michael for his service.
Amazing local business. Michael is super helpful. I have been here for 4 years now. First time was to get my laptop screen replaced on my Dell inspiron 15 7000. At the time along with the screen the bottom part was also cracked and opened they advised me it was just cosmetics and it would not be worth to fix it in terms of price. So very reasonable with pricing and does not try to overcharge customers. My last visit was for my pc, I was getting heating issues and they were able to narrow down the problem with their thermal camera scanner and helped me fix that as well. Very knowledgeable definitely recommend.
Professional, knowledgeable team. Reasonably priced and very quick to identify and rectify my laptop issue.
Had problems with our Mac computer grinding to a halt. Micheal gave me the solution and it now fly's! Like a brand new one. Job was done on time, great price and professionally. Recommend highly. This was just after the storms came through and caused a major water leak (not there fault), BUT didn't stop these guys and provided excellent service. Thx Protect!
Michael and the team at ProTechnologies were amazing in setting up our gyms desktop and security system. Impeccable customer service and attention to detail. Thank you again Protechnologies!
Micheal and Aaron you guys are Pro I came here with a very small issue for my laptop that I couldn't find myself. Aaron figured the issue and did it for me in 15 mins. Ain't that cool y'all? Thank you so much for helping me out Aaron. I would definitely recommend.
Very helpful staff members and down to earth people! Would recommend for computer repair issues