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PRO Gadgets

Address 16/18-20 Edward St, Oakleigh VIC, Australia
Phone +61 3 9569 6219
Hours
Monday11:00-13:00, 14:00-16:00
Tuesday11:00-13:00, 14:00-16:00
Wednesday11:00-13:00, 14:00-16:00
Thursday11:00-13:00, 14:00-16:00
Friday11:00-13:00, 14:00-16:00
Website www.progadgets.com.au
Categories Cell Phone Accessory Store
Rating 4.6 73 reviews
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PRO Gadgets reviews

73
Sort by: date highest rated lowest rated most helpful
Letitia
21 January 2024 15:29

Through PRO Gadgets assist me in my missing purchase from Kogan. It was resolved smoothly.

Paul
21 January 2024 14:26

I have found Pro Gadgets to be extremely helpful and responsive with resolving product returns.

I bought a Spigen phone cover from them via Ebay that failed after 8 weeks. They were happy to replace the case and send a new one out to me with no fuss.

Their customer service is excellent. Thank you for a smooth replacement experience and for backing your products.

Damien
21 September 2023 14:30

Have been a long time customer of pro gadgets; their products are always great and delivery quick. When I had an issue, KC was fast to respond and rectify it, giving me a discount even when it was my fault.

Shiv
24 August 2023 10:03

I tried to call 6 times and no one answered and they put it on hold then it would cut the phone off

Joel
10 August 2023 17:37

Have been dealing with KC from customer support. Super helpful and quick response when I had an issue with my order, recommend using them!

Pia
10 August 2023 5:19

I cannot speak highly enough of Pro gadgets. They responded to an issue I had and resolved my problem immediately and courteously. They could not be more helpful. I highly recommend this company.

Anna
29 July 2023 18:35

Really quick to respond with my questions. Had bought from them before and elected to do a pick up. Order was ready very quickly too!

Jason
26 July 2023 12:57

Have used Spigen cases from here for the last few years. Fast delivery. Recent product issue was dealt with quickly and professionally.

David
16 June 2023 16:20

The team at PRO Gadgets have fast delivery and great after purchase support. Very happy I purchased from them.

Gill
10 June 2023 21:03

Bought a spigen phone cover for my pixel 7. Really tough and looks good. Recommend Pro gadgets for quick delivery and reliability. Easy process. Thanks

Daniel
25 January 2023 20:42

Excellent store with friendly customer service. I purchased a phone case and car holder online. The order was processed and shipped super quickly. I am very happy with the quality of the Spigen brand.

Jay
08 December 2022 16:24

Ordered a phone cover for my new phone a week ago.it still hasnt left yet.my job requires my phone and i work at heights.ive now dropped my phone and broken the screen while waiting.thanks you priks

peter
03 November 2022 22:13

About time a proper store that cares.
Had a defective item from Pro Gadgets asked for assistance and they were more than happy to replace it straight away. KC was kind and attentive to my enquiry which is foreign these days when you expect sub-par customer service and you usually receive sub-par customer service. Not at Pro Gadgets, they are a proper business with legitimate care for their customers. I have bought a few things from them over the years and I will definitely be purchasing more from them in the future as they more than deserve more business from everybody.

Richard
30 July 2022 9:07

I've bought a number of spigen cases from pro gadgets over the yrs and never had any complaints. Great service and postage speed. Richie

Mari
06 June 2022 8:45

Fantastic customer service. I ordered a Spigen beige phone case and it got discoloured within less than a month of use. I reached out and they gave me a replacement immediately. Turns out something is actually wrong with my bag and it transfers colour to the case! I’ve ordered another case as thanks and sorry for the misunderstanding:)

Richard
29 May 2022 17:35

Great service and prompt responses. My first choice when I need to get a phone case and other items.

Supun
23 May 2022 20:34

Bought from them several time.

Their Spigen series is a very good phone case range at the competing price range.

Aviral
21 May 2022 18:57

I rarely do reviews but they deserve one. Free shipping, offered a replacement for the tempered glass, very understanding and nice people.
Keep on rocking guys!

Moira
06 May 2022 1:38

I bought 2 brand new phones and my son recommended I shop for covers at PRO Gadgets. I did a little shop around and found the covers I wanted there at the right price so I purchased. But 2 weeks went by with no covers. Then, and this is the best part, I emailed PRO Gadgets. They answered the very next day.amazing! They were concerned I had not received them as they had shipped them almost immediately. They helped me track them via Australia Post and I found they were simply back logged. They also offered straight away to open an investigation with Australia Post if they did not arrive the next week on my behalf. They had been sitting with Australia Post for almost the whole time according to the tracking. Soon after that they arrived so I emailed PRO Gadgets again the let them know and to thank them for their help and because the covers are just perfect and great quality. OMG, they answered me again to say how pleased they were. So few companies take the time to email or contact back. I am a customer for life. Great product and great customer service. I always worry about ordering tech products as I am not super confident in my knowledge of this area, but I will never worry about it again when I order from PRO Gadgets as they have my trust now. Great company which I highly recommend.

david
13 April 2022 10:47

Bought the Hybrid Case for Galaxy Watch 4. Doesn't add much to the size while providing top and side protection. Neeed cos we're in a caravan for half the year and there are many bits on a van that bite things as they go past. Fast shipment and good price. Thanks!

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