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Phoenix Safety Rail Melbourne - Pool Fencing, Balustrades & Security Doors Frankston & Mornington

Address 15 Govan St, Seaford VIC, Australia
Phone +61 1300 361 328
Hours
Monday07:30-17:00
Tuesday07:30-17:00
Wednesday07:30-17:00
Thursday07:30-17:00
Friday07:30-16:00
Website www.phoenixsafetyrail.com.au
Categories Fence Contractor, Door Manufacturer, Glass and Mirror Shop, Shower Door Shop
Rating 4.1 46 reviews
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Phoenix Safety Rail Melbourne - Pool Fencing, Balustrades & Security Doors Frankston & Mornington reviews

46
Sort by: date highest rated lowest rated most helpful
Jacinta
14 December 2019 21:52

Excellent and friendly service. Really happy with our beautiful mirror glass splashback. Ties our new kitchen renovation together. Highly recommend Phoenix.

Tracey
13 November 2019 11:46

Exceptional service from start to finish! Couldn't be happier with all our mirrors and will definitely be recommending you! Thanks Phoenix!

Margaret
24 October 2019 12:30

Thank you Tim for all your help today. After numerous calls to other shower screen services you were the only one to take the time to listen and solve my problem. Plus. Send me the parts that I need. Many thanks. Marg.

Cheryl
01 September 2019 1:56

What an amazing experience dealing with every single one of the Phoenix staff!
So professional, such a pleasure in this day and age.
Enrico (apologies if incorrect spelling!), the installer, in particular was so polite, caring and careful, cleaning up as he went, he even brought special shoes to wear inside!
No issues with installation, the doors look fantastic, and I would thoroughly recommend Phoenix in a heartbeat. Thank you and well done team!

Karen
28 August 2019 23:03

Awesome work with what we had done at our place. Staff were very friendly. Only concern was the lack of communication with install dates. Overall good experience.

Kris
12 August 2019 12:58

Last Thursday, my home was fitted with outdoor fly screen throughout. I could not be happier with the completed job, the quality of the screens are fantastic, the Customer service people at Phoenix were excellent, the gentleman that installed the screens Enrico, was amazing, polite, respectful, efficient and at all times professional. Enrico left the premises exactly as he found them, the gates closed and any mess cleaned. I am so glad that I chose Phoenix.

David
08 July 2019 14:38

Can't recommend these guys highly enough, excellent customer service, great price and really good quality product. Our security doors look great and blend in with the look of our house without standing out which is exactly what we were hoping for. Def would use them again if we ever needed more work done.

Rex
06 July 2019 1:08

Phoenix did a great job with both our front and side security doors they not only look great but are also very secure. They were fantastic from the quote stage all the way through to completion. Can't rate them highly enough

Ian
25 June 2019 8:08

Products are good quality and quite reasonableService was very professional and friendly I would highly recommend this company

Donna
12 May 2019 2:53

Very easy and helpful to deal with. Service is great and so are the prices.
Staff are professional and will go that extra mile to help.
Have used Phoenix before and will continue too.

ASIM
28 April 2019 19:21

Dodgy don't buy from this company. Poor workman ship and won't return calls for warranty issues.

SO you are saying this is not your product even though we also have an invoice from you. Good work!

Amber
11 April 2019 2:17

Thank you so much Peter, Tim and the team at Phoenix Screens, for looking after me so well in the rush before Christmas. You listened to my request for custom made glass and gave professional advice. I really appreciated the prompt and reliable measure, quote and installation. The screens look perfect in my new house! Highly recommended. Thanks again - Cathy (Mount Martha)

Natasha
27 February 2019 15:30

We had a shower screen, wardrobe inserts & doors and a splash back installed recently. Very prompt and efficient. The fitter, Mark, was very quick and did a wonderful job. It all looks great. Thanks:)

Jake
20 January 2019 7:41

Horrible service very poor at communication on when they were coming say they are going to come don’t show up not even a courtesy call.
When the job was finished the cleaning up by their installer was an embarrassment metal shavings everywhere even a drill bit on my door mat from doing the fly screen.
A little thing called self respect in your work is required. Would definetly not reccomd this company

Phoenix
28 September 2018 5:14

Hi Janine,

Thank you for your feed back & patience with the longer than expected lead time. Our fitter Enrico sent us a photograph of your door & enclosure on completion. I'm glad you are happy with the installation. I think it looks fantastic too!

Kind Regards,

Tim Hughes (Phoenix Screens & Doors)

Ian
03 September 2018 4:08

We had built-in wardrobes installed by Phoenix 10 years ago - great job, including some last minute variations at time of installation.
A few weeks ago one of the door rollers gave way. Replacement provided immediately and the office even stayed open the extra 10 minutes I needed to get there on a Saturday morning to pick up the part.
Absolutely wonderful customer service all round.

Paul
23 July 2018 23:40

Have used Phoenix for many years. Great product, great attention to detail, great service. Highly recommended. Thanks again Pete

Lou
04 May 2018 5:43

The Panther is a Very good security door.
Great service from installer, Enrico.
Very happy with product, looks terrific.
Thanks, Lou

Ken
18 February 2018 11:44

Good service and competitive prices again during the busy Xmas period. This is the 4th house that we have used Phoenix and will get a quote for the next one in 2019.

Joan
11 February 2018 20:28

Quote and measure up occurred within a day. The delivery was as scheduled. The installer showed upmost respect for person and property. Could not fault process from order to installation. Product is good and price is reasonable. I couldn't fault the service.

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