PACK & SEND Blackburn

I had a bit of a tricky shipment to the USA - Li-Ion batteries. Marut was excellent in providing advice and options. The package could not go via post or low cost means but Marut helped identify the best priced option available and probably more importantly found a shipping solution. One of the important data points necessary was the battery size - none of the documents showed the capacity in the necessary units - Marut reached out to the manufacturer to get the correct sizing.

Well supported and would recommend, particularly so for the tricker items.

5 Star +
Both Marut and Havathi from Pack and Send Blackburn were so delightful, informative, patient and extremely professional with helping me send a luggage full of goods to Italy which arrived within 4- 5 days.
They alleviated all my concerns by answering all of my questions.
Excellent customer service! I will definitely use them again.

EXCELLENT SERVICE.
Marut customers service was outstanding. He came to my house to pick my package from Doncaster East. Repackaged the items despite my reservation he assured me everything would be taken care of. The package was professionally packed, l received it an excellent condition in Brisbane.

Blackburn pack and send were fantastic. Marut was so hands on and helpful from the first email, he was straight on to it. He help me be able to maintain my transport at a really great price and was doing all the running around for me and packaging correctly and safely to get my fragile equipment picked up in Victoria and delivered safely to me at home in Western Australia. I can’t not fault his service it was great. His customer service skills and friendliness are much appreciated. I highly recommend Marut and Blackburn pack and send to anyone who is wanting to have anything shipped anywhere. Thank you very much you helped me so much your service was fantastic, anyone who uses this company should know their packages are in good hands thanks mate

I had a really positive experience with Pack & Send Blackburn. The staff were extremely helpful and made the process of sending boxes overseas such a breeze! I would highly recommend this business.

Wonderful staff, very helpful caring and service was delivered safe and pricing was affordable… definitely highly recommend for a safe and secure safe delivery guaranteed.
Thanks

We cannot speak highly enough of Marut at Pack and Send Blackburn. We sent 8 boxes via DHL to the UK. There were some unforeseen issues with UK customs which caused some problems, however Marut was very professional and diligent and ultimately resolved the matter for us, going above and behind to make sure our goods were re-shipped. Pack and Send Blackburn is very customer focused and they really do go out of their way to make sure you get a result. 5 stars

Extremely pleased with this service, I used them to send my very fragile glass encased desktop computer from Melbourne to Paris, and it arrived within 2 days, packaged beautifully well, and completely undamaged in the process, even the shipping box was pretty much unscratched.

The process was easy and they took care of everything for me. Very pleased, and employee Camrin was very helpful and friendly.
Highly recommend!

Sent 3 large boxes from Blackburn to Brisbane. They arrived on time and in original condition. Thank you for your professional service. I thoroughly recommend Pack & Send Blackburn.
Regards
Dean
April 2023

Very well packed. Painting arrived safely. Excellent customer service. It cost more than I had thought but we’ll worth it.

They were prepared to spend time explaining my options. Much appreciated. Despatched goods Melbourne early Monday, advised of receipt mid afternoon Tuesday in Sydney. Very satisfied with my experience.

Extremely professional. Nothing was too much to ask. The goods were packed very well. Marut a pleasure to deal with. I definately would recommend.

Exceptional service and very understanding of the very personnel, handmade gifts I sent to my neice for her baby. Highly recommend. I was helped by Marut, who is lovely, professional and efficient.

Great service provided, at what I considered a fair-price. Had a tricky sized international post from SE Asia, and they got it back to me in one-piece.
Kept informed throughout the process, would recommend!

Everything was perfect with Pack and Send Blackburn! Marut was so kind and always willing to help us and make it easy. Definitely exceeded our expectations! Fully recommended!

Marut was fantastic from my first enquiry. He was very patient and knowledgeable when talking me through the process and my available options. The whole process was seamless and Marut was always very prompt to respond to me requests. Highly recommend!

I always trust Marut and his team when moving my artworks and other complex projects around Australia (from Melbourne to Brisbane, Hobart and Mildura). Impeccable service every time.

Easy and amazing work, package was delivered earlier than expected to the US and you guys wrapped it up perfectly so it wouldn’t get damaged, would highly recommend and will for sure come back when I need! Everywhere else just denied my service or charged double the price for no guarantee other party would receive my packages. You guys made it so easy and put my mind at peace that it would all be handled, I can’t thank you guys enough!

Very easy to deal with and very helpful. Recovered my headset from Cairns airport with no fuss!

This is the second time we have had a great experience with Pack and Send Blackburn. Extremely professional, responded immediately to all our queries, offered great advice on options and got our suitcase off very quickly to the UK, thank you!