Orrong Compounding Pharmacy

Very professional customer service, helpful staff, they respond quickly and seems to be good organised.

They are a great pharmacy. We are so happy with the service, friendliness and they are always willing to accommodate or answer any questions.

Wonderful pharmacy - very well stocked and great for compounded meds - staff are very helpful and being able to SMS/email script is an excellent service. Definitely a very well organised and impressive pharmacy!

Always have a lovely experience here. No judgment when asking questions or seeking advice. Especially, when sometimes you’re in a pharmacy during hard moments and not feeling great.

This is such a great pharmacy, John is very knowledgeable and caring. Can’t recommend them highly enough!

I have been ordering a compound medication for about a year from this pharmacy. They have been an absolute delight to deal with. I would receive a message the moment they get the faxed script (usually within minutes of my doctor faxing it). They keep me on track with my order status and give me options for delivery or pick up. The packing is always thorough to ensure the medications arrive safely. Overall a reliable and friendly customer service to the point that I have made them my preferred compound pharmacy. Keep up the great work!

John and the staff at Orrong Pharmacy are simply wonderful. They are second to none. All are extremely friendly, attentive, knowledgable and ready & willing to help.

The range of products is impressive & diverse, from beautiful greeting cards for those times you need a quick birthday card or thank you last minute, to organic, environmentally friendly personal healthcare options, supplements and of course pharmacy items.

Being a Compounding Pharmacy John & his team can provide you with whatever you need. John himself is the most kind, caring and considerate pharmacist you are ever likely to meet. His nature is to help people and that shows in all his interactions with customers. Just a lovely man.

I cannot recommend this pharmacy & it's wonderful staff more highly.

Experience with the staff and pharmacists was of very high standard. Staff were very friendly and happy to assist with all questions and even went beyond. I highly recommend this pharmacy and Will definitely return.

John is the kindest Pharmacist I have ever met. He has the ability to make you feel special and cared for even though he's never met you before.
A really lovely man.

I believe the head pharmacist Anne-Marie could have used a better choice of words when addressing the fact that I hadn't received my prescription sooner. As opposed to raising her opinion out aloud from behind the rear counter. I felt marginally embarrassed.

I respect the fact that there is a strict protocol that persons in this profession must adhere to. The proper social distancing measures that the staff are adhering to does force members speak out aloud. However that doesn't mean the customer/s should hear the personal thoughts of a working staff member.

The rest of the staff that I've encountered have been absolutely fantastic and deserve nothing less than 5 stars for their commitment to the community.

My family & I will continue to come back to this pharmacy when and if needed. Personally I'd rather a cup of ginger, honey, and lemon tea to heal my woes. Though of course Windex when my problems are more of the serious nature.

The staff are so helpful and kind. John is a star and Courtney always goes above and beyond to help me out.

John and his staff are super helpful and we love that they have a huge range of holistic remedies.

The service and quality of compounded products received from Orrong Compounding Pharmacy is always beyond our expectations.

Best pharmacy going around John and his team are always so helpful. Love that they have a huge range of drugs and holistic medicines. For any advice be sure to go in.

John was a delight to engage with, very friendly, positive and helpful. Would highly recommend!

John is a brilliant operator. I was nervous about the vaccine and his experience made it a painless experience. John is also well researched in traditional western medicine and also homeopathic medicine as well. All of the staff there were also wonderful to talk to. Send your local business to smaller operators like John who put their heart and soul into small business. If you live in Stonnington go here for your pharmaceutical needs.

So many alarming things wrong with this place!

Staff shouting people's prescriptions and personal details across the pharmacy when I've been in. When picking up medications I asked them to keep my details quiet, they scoffed at me and continued as they pleased. This dropped my already low view of this place.

I had reservations about ever going into this pharmacy as they have a naturopath clinic in the pharmacy with advertising all over the exterior showing things like two women (one looking old and one looking young) the ad then states that they are the same age and infers that naturopathy is the reason they look different. This is disgusting pseudoscience.

On another occasion I asked a staff member if it was okay to have a naturopath clinic inside a compounding pharmacy - I feel like this gives false equivalency - like naturopathy is in any way equitable with real medicine. They ignored my question and then refused to dispense my medications and actually threatened to call the police to have me removed.

I seriously suggest you give this place a miss if you want kind, careful, or trustworthy pharmacy services.

Strongly recommend Prahran Midnight Pharmacy one block away on the corner of High Street and Williams Road.

The exceptional customer service I have recently received from the team at Orrong Compounding Pharmacy has been outstanding.
Customer service is something that I highly regard. The team are exceptionally helpful, understanding and prompt with their service and delivery. Amidst this turbulent time for everyone, the team are so warm, jovial and clearly willing to go above and beyond for their customers.
I would like to sincerely commend your team. Courtney and Rachel in particular and the lovely pharmacist who helped me with advice in relation to my daughters condition and high temperature.

I honestly have never received such beautiful customer service and particularly Courtney who was willing to go above and beyond for me last night to help me out and purchase a product from coles at such a late hour! Solo parenting is hard enough let alone taking medication which can be quite shameful as a parent at times. Not once have I felt judgement from any of the pharmacists and this is quite an important aspect for me to feel fully supported, particularly during this time.

Please pass this on to your team and it is with much gratitude that you have such a lovely and competent team.
Thanks so much
I won't be going anywhere else!

Regards,
Amy De Felice

The team at Orrong Rd Pharmacy are fantastic. They are a professional and customer focused. I especially recommend them if you are approaching your health and wellbeing holistically and would benefit from custom compounding requests. Thank You John, Stephanie, Elise and the rest of the team you are a powerhouse.

Excellent customer service with medication ordering and pick-up processes that enable us to maintain uninterrupted care for our clients' we are making lives better through in-home healthcare.