New Balance Factory Outlet

It's a place to get authentic original New Balance shoes. All the staff very friendly, helpful and always willing to help. The price also very good. We come here because my podiatrist suggested it to me. It's a "must to go place" for people with wide feet. Lots wide size shoes can be found here. I bought few and they all very comfortable.

Fantastic service and range of stocks. Shout out to Kevin. Absolute legend when it comes to product knowledge!

Have been here multiple times and the prices and service is always great. A special mention about my experience today again and Karen who provided some of the best customer service I have received. Not only is she genuine about providing help, she is honest, genuine and caring in personality and I greatly appreciated such a human experience. Thank you!

We've been shopping here for many years and always buy our runners from here.
Fantastic staff (like Georgia who served us yesterday) and a great range of discounted shoes and clothing.

Highly recommend, New Balance oulet is the best

Not much cheaper than retail, do have a few discontinued lines or odd sizes discounted. More of a serve yourself. Big selection

Went to collect my order today, couldn’t be found.
Staff went above to find them, called after I had left that they found them.
Very happy with the service and manner it was handled. Thanks Karen and team.

The customer service I received from Kevin was awesome! Typically service at any retail outlet stores is substandard, however Kevin certainly bucked that trend. He went out the back to look for what I was after, checked other stores, informed me on stock availability and expected time frames for new stock. Ended up able to source and order in the pair of shoes I was after. Thanks Kevin!

This is our favorite shop. Various shoes with prices to suit to everyone.
My hubby and I change our shoes quickly as we are using them a lot. Staff is friendly but we are, on nearly every occasion, looking for Kayla.
Kayla is very professional, knowledgeable and extremely friendly. Never lost her temp and always ttrying her best. She puts smile on my face. Thank you again Kayla.

I have had my shoes for 3 and half months, the toe on one shoe is coming off, took them back and was told normal wear and tear, no warranty. I have never had a shoe fail so quickly
I would expect my shoes to last more than 3 and half months.
NOT GOOD ENOUGH!

Returning customer. Great discounts on adults and children sneaker shoes. Friendly and helpful staff always. Been there several times.

Very helpful. Fantastic customer service. Harry went above and beyond to provide great service and make sure I got the podiatrist recommended sneakers.

One stop shop this morning as rec’d a members email this week about their current sale. Arr’d as doors opened.met by Karen who was very helpful. I needed to get a new pair of ‘NB fresh foam’ shoes for my ‘difficult’ feet. As it had been awhile since my last purchase and designs had changed, Karen was excellent on her knowledge, advice and tips for purchasing and breaking in my new ones, plus helping wiv sizing. This warehouse always has a great range, great pricing and close to home! Left a very happy customer. Oh.if you are a senior, even better as you get 10% off

Easy store to find. Plenty of parking. Some of the prices were relatively good since its an 'outlet', some were still practically full retail price. Very limited range. Went in to buy a tennis shoe. They only had 1, and its tennis season. Lucky it was a half decent shoe for an ok price. The girls working there are very friendly and helpful.

I had a nice guy help me with my shoes not sure of name but great service and very helpful thank you.

You would think being a Outlet store it will have a huge range but it's not. Quite limited in their collection and pricing is at par with other DFO stores for the most part.

Great service from Kayla today.
Polite, attentive, professional and friendly.
Great person to be on the sales floor.

Well layed out stock.kayla saved me from buying the wrong size runners. One half size more made huge difference.staff very friendly.thanks kayla.

Came here because I was unhappy with my current pair of shoes and wanted to change it up before an upcoming marathon, Kayla went out of her way to make sure I chose the right pair of shoes. Great Service!

Great range of quality shoes.good prices and some of the pair's are over 50% off.
Excellent service as well.

Great choice and reasonable prices. Regularly dropping by to check for something good in my size.