Monards 101

Good range of watches and my assistant Rita was warm and accommodating, making my Tag Heuer purchase a memorable one.

Purchased watch for myself and my wife today 100% satisfied with all the staff especially Mimi what a professional company keep up the great work guys.

I would strongly recommend Monards as I have been using them for over 20 years, their service is second to none and always look after you most important is Mimi she is amazing and makes sure you feel special thx again and if they allowed me to give you 10 stars I would

I had really good shopping experience in Monards. Rita is a really kind and helpful person. She gave me so many suggestions and she’s always patient to me. I gotta say that shopping in Monards is one of my best decisions I have ever made, and I think Rita is also one of the best sales I have ever met.

Great experience purchased a tag Monaco watch from Mimi couldn't be happier so went back and bought a second from Mimi Gulf edition. Amazing selection and service from the guys! Will be back!

I had the pleasure of obtaining two lovely items from the store and was very impressed with the sale men as he walked me through each and every item i looked at. Joesph was helpfully in the sale and gave good recommendations on items.good service helped buy these items.will be back soon for more items.

CiPing was introduced by a friend of mine who shopped with Monards earlier. CiPing from Monards Crown went above and beyond to help me with my Tudor GMT purchase. My friend expressed interest for me and CiPing organised the pick up within an hour. Highly recommend her service!

Never knew during lock down you can also get a memorable exceptional service from MONARDS. Bernard was so easy to deal with and explained the ins and outs of the Zenith Chronomaster in detailed. Thank you so much for the contactless delivery with incredible service.

Had a great experience buying from Monards. Thank you to Bernard and his team for the great service and his assistance choosing the right piece for me. Bernard's product knowledge was second to none. And thanks Rita for her personal after sales service which was fantastic. Finally received my watch even during covid lockdown. Can't be happier and I would highly recommend Monards. Any time!

Can’t say enough good words about Michael an absolute star. Helped me get 2 Tudor pieces I was after. One of them during lockdown delivered to the door with the right adjustment to the bracelet. You have a customer for life!

I have been purchasing special occasion gifts, (and the occasional self indulgence) with Monards over many years. Whereas universally customer service is considered a dinosaur- Incredibly Monards service just keeps getting better. Melisas and Patricia-congratulations for taking care and customer service to another level yet again! Delighted with the watches and delighted to do business with you all yet again.
The watches are destined to become family heirlooms with stories to match. Thank You everyone.

Purchased a Turdor from Monards. Customer service was expectional from purchase to afterservice. I was shocked yet impressed that Bernie, owner fo the businesss, personally delivered my watch and gave me a quick walk through of all fuctions and features.
Highly recommended!

I had an excellent experience dealing with Rita and Bernard for my recent purchase at Monards. Bernard was extremely patient and genuine in giving me his advice on the different watches I was looking at, and went above and beyond to ensure I had a first class customer experience. Overall extremely satisfied with my purchase. Highly recommended and will be back for the next one!

A big thank to Bernard for the extraordinary service and helpful advice in choosing the right timepiece for myself. He is very professional, knowledgeable and pleasant to talk to about different brands and timepieces. I m very happy with my purchase and the whole shopping experience.

Shopped with them since 2014,7 watches, from Angela Gao only!
She's the best watch expert, she's so professional in watch knowledge and customer service. She has mentality to maximize customers' interest and do things from customers' perspective.

I had an informed experience in my watch making process at Mondards. Rita Wang helped me and followed up with me and made sure it was a seamless process in the purchase of my Zenith Defy El Primero.

I have had an excellent experience at Monards over the years.
The experience of purchasing a timepiece from Bernard has always been exceptional from beginning to end.

Bernard and his team always makes it a point to greet me in person and provide me with genuine guidance with every watch purchase. Being a watch collector, I take pride in this level of professionalism and unmatched service.

I have also referred my friends who have all had similar experiences and would have no hesitation in purchasing timepieces to add to their collection from Bernard.

If you are in Melbourne and are looking to buy a quality timepiece, I recommend hitting up Mr. Bernard Fung of Monards at 101 Collins.

Quality and service without the contrived snobbery you see at other dealers. Thank so much Rita for being patient with me and helping me choose my perfect watch. I'll certainly be back.

We enjoyed visiting the Collin St store to view the wide range of beautiful watches. Mimi was really warm, friendly and extremely responsive to all our questions. She was professional and has great product knowledge, We really appreciate her personal approach to help us choose the watches that meet our needs Her after sales follow up is also exceptional.

Went to Monards with my friend to find her perfect watch. We spoke to Melisas who was attentive and very experienced! She helped my friend find her dream watch. Because of Melisas great customer service, I also managed to buy a watch for myself. She took the time to explain all the different type of watches and option I can choose from, the overall service experience was fabulous. Definitely will refer my friends to go Monards, the service from entry to the end was perfect.