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Longbeach Hotel

Address 380 Nepean Hwy, Chelsea VIC, Australia
Phone +61 3 9772 1633
Hours
Monday11:30-21:00
Tuesday11:30-21:00
Wednesday11:30-21:00
Thursday11:30-21:00
Friday11:30-21:00
Saturday12:00-21:00
Sunday12:00-21:00
Website castellos.com.au/venues/longbeach-hotel
Categories Pub, Function Room Facility, Wedding Venue
Rating 3.3 83 reviews
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Longbeach Hotel reviews

83
Sort by: date highest rated lowest rated most helpful
Evgeny
13 April 2018 5:18

I would be recommended to the owner change the staff or a manager soon as possible. The disgusting behavior of the entire staff of the hotel.

Dee
03 April 2018 17:19

Mediocre food, average service and both meals came out luke warm. Very disappointing. If the staff in the gaming room smiled their faces would crack. The most depressing gaming room I've ever entered, definitely won't be back! !

Asha
01 April 2018 9:01

This pub/hotel is very nicely situated by the beach and inside it is quite spacious and nice. The staff however are quite rude. Today this bar/hotel was not busy at all. Yet the service was terrible. They charge you for items that you order from the menu and once they charge you tell you that they have run out of the items. Then to add further frustration, my friends and I had to wait over 27 minutes on one single easy cocktail which I had to walk over to the bar and ask again for where the hell it is. At this point, all three staff members working behind the bar were so rude and dismissed my questions and were so rude they didn't even apologize at all. To top this off, the final cocktail product I got was not finished off correctly and they did not even clean up the overflowing mess of the cocktail. Very very disappointed with this place and service. If they treat customers like this when the place is relatively empty, I can't even imagine how poor the service is when this place gets busy.

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