Hobbies Direct
Address | Unit 5/80-84 Tucker St, Breakwater VIC, Australia | ||||||||||
Phone | +61 3 5292 1101 | ||||||||||
Hours |
|
||||||||||
Website | hobbiesdirect.com.au | ||||||||||
Categories | Hobby Store, Model Shop, Toy Store | ||||||||||
Rating | 4.9 81 review | ||||||||||
Similar companies nearby Metro Hobbies — 257 Bourke St, Melbourne VIC One Stop Anime — level 3/180 Bourke St, Melbourne VIC Toyworld — Shop 1 - MM03/175 Maroondah Hwy, Ringwood VIC Minotaur — 264 Little Collins St, Melbourne VIC |
Hobbies Direct reviews
81Just ordered from these guys. I am new to the rc world. My 6 year old is getting me in to them. Needed help before ordering and they were very responsive with my emails and very helpful. Will order more in the future from these guys.
This place is the best! Great prices, fast shipping, a HUGE range, and their spare parts finder is fantastic!
Thanks for the great service!
A massive thank you to Scott for helping me choose my very first crawler super knowledgeable and patient. Thanks mate
I don’t shop anywhere else but Hobbies Direct online. I’m in SA and my order comes within a couple of days. Outstanding service, good descriptions, competitive pricing and great selection. Absolute best.
I always use hobbies direct before any other hobby shop because they’re always fast they’re easy to speak to and they always love to help!
These guys are awsome! Super duper! I must say, hands down the best customer service ive ever had, mario and the boys, take a bow! The orices, the products etc etc, yeah u can get them anywhere, but these guys take it to another level. Super impressed, well done! Wouldnt shop anywhere else!
The guys are absolutely amazing! Santa got my young fella a rc car for xmas, had a few little teething issues with bent driveshafts and steering servo saver, the after sales service was 2nd to none! Few questions about operating of vehicle and parts were on their way! Simply amazing
Cannot recommend Brendon at Hobbies Direct enough!
We had some issues with two products we purchased online through hobbies direct (both issues were well outside of hobbies direct fault), and Brendan was an absolute superstar in helping to resolve both issues. He was also very patient and knowledgeable in helping me decide best options during the purchasing process.
Thanks again! Will be buying here again.
Seriously could you ship any quicker and send update emails any better? Best customer service I've seen in a long, long time and my order is relatively small / low $$$.
AWESOME!
Awesome service and take the time to get to no what you need, best retail service I’ve had in a long time
Great service and staff especially Mario with his Tech Support very knowledgeable and they care about their customers. I've been hooked back into the RC hobbie thanks to the whole Team. Definitely highly recommend Hobbies Direct.
Always been awesome to deal with.great response time with postage.ill always use these guys when it's comes to my baja 5b.
Incredible group of people, had nothing but great experiences with them all
Amazing products, 10 star customer service
Hobbies Direct is, probably, the best hobby store in Australia. They are friendly, have great customer support (with a YouTube channel to help you a bit more), Fast shipping time and a great system to help you find the right part for your RC car, truck, plane, boat or model kits.
A personal thanks to Hobbies Direct for all there (your) great work.
Joshua CG
JCG Entertainment.
What a great shop. They could not be more helpful and very fast delivery. Item was packed safely which is a great bonus for platic kits.
Wow!
What an experience. Justin and Scott thank you so much for one of the best customer experiences I have ever had. Your interest and care in me as a customer was amazing, that’s just the beginning. Your knowledge, passion and competence to help me achieve my goal yesterday made me so happy. My Jeep looks awesome with its new tyres and rims.
If I could give you all the stars in the milky way Hobbies Direct you would deserve every single one:)
Sorry to go on, for those reading this I have been served by others in Hobbies Direct and never had a bad experience.
Cheers
Paul
Fantastic service Hamish is fantastic and knows his stuff. Will be buying from again. Will by putting a link on out Traxxas Sledge Australia Facebook site. Thank you.
Repaired my sons car a week ago spur gear was broken had no problems paying for repairs. Son drove it once and happen again thought it was a issue with the cheap plastic gear but when I had a look at it was never put back together properly after repairs the gear was not lined up correctly and stripped the front of the gear. I then took it back the following week and left it wit them when I went it up was told it was $30 for labour charge even after I supplied them with a new gear. I was then told by Zack that works there that the repairs are not covered under warranty even though it was not repair correctly the 1st time. Very disappointing after I bought the car there and all the part for it and even took it back there for the repairs to find out their repairs aren’t covered under warranty apparently.
Awesome service from Brendon to troubleshoot the new RC crawler that my son had put through some very harsh environment. A great company that doesn't forget about you after delivering the product! Wish all companies are like them.
I have been purchasing items here for the last 5-7 years, half of my current RC collection were ordered from this company.
Their customer service is GOLD standard, the items listed and stock levels on their website is very accurate and they have a large selection of products wether it is for a beginner looking for their 1st RC to experts looking for kits and parts.
I live in Sydney and shipping takes about 1 week on standard post and 3-4 days on express. They are true to their word in terms of turnaround times. Every transaction i have had with them have been flawless and as should be and every order is shipped out within 1-2 days depending on time of order.
Their range of products are growing steadily, their operation and customer service is very consistent.
AAA+