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H&M

Address 350 Bourke St, Melbourne VIC, Australia
Phone +61 1300 401 300
Hours
Monday10:00-19:00
Tuesday10:00-19:00
Wednesday10:00-19:00
Thursday10:00-21:00
Friday10:00-21:00
Saturday10:00-20:00
Sunday10:00-19:00
Website www2.hm.com
Categories Clothing Store, Children's Clothing Store, Home Goods Store, Men's Clothing Store
Rating 3.4 59 reviews
Nearest branches
H&M — 429-437 Docklands Dr, Docklands VIC
H&M — 2/50 Murray Rd, Preston VIC
H&M — 1341 Dandenong Rd, Hughesdale VIC
H&M — 235 Springvale Rd, Glen Waverley VIC
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H&M reviews

59
Sort by: date highest rated lowest rated most helpful
greenmarch8
11 February 2021 0:57

Rude staff very unprofessional. MEI MEI in fitting room section doesn’t even know her job. When I was returning clothes she asked me to bring hangers back from changing room very rudely. Hope H&M should not hire such people or you guys will lose customers.

shema
10 February 2021 3:55

Rude staff! They do not know about any stuff in the store! If you ask a question, they either ignore you, embarrass you or say that they do not know! As a customer, who else should I ask about a product other than the staff standing there?

Jonathon
06 February 2021 2:32

This place is great. Range is great, prices are great, service is great, location is great and it's a really interesting space on top of all that. Well worth a visit

Shereen
18 January 2021 16:01

The cashier girl at ground floor was so rude, not friendly at all! So arrogant and talking with each other like customer was transparent. Didn't reply when I ask how are we, just so rude!

Eric
05 November 2019 13:50

H&M is always a popular store throughout the world. This store in Melbourne is the flagship store, it is huge and with multi level. It is situated inside a historical century building "used to be a post office". So if you are not keen on buying any clothes, maybe just come to look at the building structure itself.

Kelly
18 October 2019 4:08

I'm heading to Canada this week for a wedding on Saturday and I was stressing over what to wear - yes it's last minute.
The lovely folks at H&M were so helpful, they assured me we'd find something and they were right!
Lana, Amy and Kaitlyn, thanks for your help and patience with me today! Another reason why I love H&M.

Phil
15 October 2019 8:02

They have a wide and affordable selection of the clothing. There were a lot of areas to relax while waiting and the staff were friendly and always eager to help. Trying on and checking out were a breeze.

Gabriele
08 October 2019 13:36

Be careful with refunds.
My wife bought a t-shirt for me using her card so, they didn’t give me my money back because She wasn’t with me. They only gave me a card to spend money with them. So, my money is not with me in the end. Very tricky.

Richard
02 September 2019 1:17

Garbage low quality disposable fashion at inflated prices. Beautiful building its a shame its been leased to these parasites.

Roy
28 August 2019 9:29

Jamei (guy at trials room) today helped me and my 8 yrs old son with a BIG SMILE
We really appreciate that Jamei was able to keep a big smile, welcome and help others even on a super busy Friday
I bought both the Ts that he recommended me to try and I am happy with my purchase

Ching
26 August 2019 16:54

One of the most iconic H&M stores in the world! This is a perfect example of adaptive reuse of a heritage building. It used to be the General Post Office building but now breathes life as a clothing hub. A shopaholic's visit to Melbourne will not be complete without visiting this store, for both the ambiance and the great and reasonably priced finds.

Ashwini
24 August 2019 20:07

I work in the city, so the placement of this store is very convenient. I find myself here every 2 weeks looking for my work basics, shirts, and jackets. The prices are reasonable, and I prefer shopping instore to online. Although nice initially, their sweater material doesn't like my brand new washing machine. It always come out looking more pill-iers. I steer clear of they're sweaters for this reason, otherwise good selection of clothing.

Joe
12 August 2019 3:19

The staff that were here when my partner and I were shopping were absolutely incredible.

Went over and beyond to help us and find spare stock.

Can't speak highly enough. Ive seen some reviews of other staff being unhelpful and that may be true for that particular day but my experience was overwhelmingly positive.

Lawrence
04 August 2019 0:52

H&M's flagship store, located in the grandiose building where the Australian postal service used to be. Walking in, you'll be submerged in meticulous detail of eras gone pass with a wide range of well priced clothing.

The staff are super friendly, look amazing, and are professional. Call out to the girl with the large purple braids, you were so on point!

The only thing I felt uncomfortable with was the over stimulation of my sensors, I felt like I was having a sensory overload, but I get that every time I go to a large clothing store, and speaking to a friend, she reckons it's intentional as a marketing strat.

Kavish
24 July 2019 9:55

Good cheap shopping with interesting clothing. The layout is not ideal for a shopping mall however forgiven as the history of the building is maintained.

Patrick
15 February 2019 20:49

This is a review for the cafe on the side facing Elizabeth. Great service, despite delay in food, I felt bad as the worker was clearly being rushed. Best chicken burger I have had in some time

David
14 February 2019 21:51

If you need something quick then this is your place!
The sports socks are must buy if you like comfort.

Caitlin
12 February 2019 4:05

A shrine to fast fashion. Too crowded and poor quality. Spend an extra $10 and buy something that will last.

Dan
11 February 2019 0:02

Nice building, men's upstairs is cramped and the tee shirts are pretty poor, to much design on the back of them. Keep it's simple, keep it smart.

Melanie
04 February 2019 10:01

This place is a treasure trove of treats. Always a for sale bargain to be had and walk out with more things than I thought I needed or would buy. Really good quality though for the price.

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