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Halo & Hutch

Address 435 Chapel St, South Yarra VIC, Australia
Phone +61 3 9827 5376
Hours
Monday11:00-17:00
Tuesday11:00-17:00
Thursday11:00-17:00
Friday11:00-17:00
Saturday11:00-17:00
Sunday11:00-17:00
Website www.haloandhutch.com.au
Categories Boutique, Leather Goods Store, Leather Goods Supplier
Rating 4.3 59 reviews
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Halo & Hutch reviews

59
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elizabeth
23 January 2024 9:21

Had a wonderful experience with a lady called Joanne, very helpful and super fun.it’s been a while since I’ve recount great service. Thanks Girl, ill definitely be back x

Annie
20 January 2024 15:27

Visited halo & hutch. Purchased 4 amazing garments.thanks to exceptional service and friendliness I received by making my experience an enjoyable and memorable one. I will definitely be back.

Lynsey
26 September 2023 15:42

This store is my new favourite place to shop, Joanne was amazing and turned into my personal shopper, she was so good on knowing what style and size was best for my figure, along with how to style my 5 dresses I walked out with!
Fabulous experience and will be heading back soon!

Charlotte
25 September 2023 15:04

We received incredibly helpful, friendly and kind styling advice and service from Joanna Papamarkos at our visit to Halo & Hutch on Saturday. First time I'd shopped there and I'll definitely be back. Feminine styles, super stylish and very reasonably priced for the quality and look of the clothing. Thank you so much Joanna, really appreciated your help.

Caroline
17 September 2023 15:30

I shopped for the first time at Halo and Hutch today, and had a great experience. Jo was so helpful, and so much fun. I purchased two dresses and can’t wait to revisit. Walked out with a smile on my face.

lanieta
01 September 2023 20:27

Service provided today by lovely Joanne was exceptional, she was very helpful in recommending different dress choices. Awesome place to shop and very friendly staffs.

Nicole
30 August 2023 13:07

Best customer service! Couldn’t have been more helpful when I wanted to change the color of a jumper I purchased. Went out of their way to find the color I wanted

Lauren
28 August 2023 8:54

I went in to see the beautiful clothes and was welcomed instantly by Jo, she was an absolute gem and went out of her way to make us feel at home, super helpful
I’ll be back in future for sure

Honee
25 August 2023 16:04

Thank you for a great experience and I can’t wait to go back and purchase more outfits that suits my style.

Sharon
23 August 2023 8:20

A HUGE shout out to Halo and Hutch on their amazing customer service. I ordered two items on a Monday, sent an email to chase up an ETA on Thursday. Darren phoned to ask if I needed the goods by the weekend, my reply was 'yes please if possible. ' He said he would express post the goods and they were received the next day by 10.00 a.m. Thank you also to Halo and Hutch for being size inclusive, us curvy girls like nice clothes too. Can't wait to check out their store. Well done guys keep up the great work, you have a repeat customer

Lynne
14 July 2023 17:12

I recommend Jo at your store as she was so helpful and fitted me out with my winter wardrobe. A happy person who knows her work well. Thankyou Jo.

Bianca
31 March 2023 23:49

I recently made my first online purchase with Halo and Hutch. Their customer service is the best I’ve ever received in retail and their products are of amazing quality. It’s evident they genuinely care about their customers and ensuring they’re getting the best product possible. I highly recommend!

Bethan
25 October 2022 9:32

I have no idea how people are so impressed with this store. When I saw their clothes online, they looked really good. When I got in store, the clothes actually look quite cheap. I mean, they are not expensive, but the material of the majority of the clothes looks and feels really cheap. For example, they stock sunny girl which is a cheap brand (both financially and appearance wise). Their website alludes to the clothing being halo and hutch brand but the shop is just a range of other brands. This is not necessarily a negative but more of an observation.

As for the service…. I understand covid has been hard on retail but the over the top desperation of the store staff was so overbearing. Every 30-60 seconds one of them would come in and ask if I was ok. I’m in my 30s. I’m perfectly capable of dressing myself and then asking for assistance if required. They also repeatedly pressured me to come out and show them the clothes. I have no interest in showing strangers clothes on me. It’s not a confidence thing, it’s that I know what I do and don’t like, don’t need others opinions to make up my mind, and their opinions will always be positive as they want to sell the clothes.

In the end I had to tell them I know what I’m doing and I’ll ask if I need help. This then elicited loud conversation around my refusal to have their help.

Luckily I received a phone call as I left the store so I didn’t have to debrief on why I don’t want to buy their cheap clothing.

They do have some cute stuff but it’s better to shop online unless you want to be harassed by the shop owners constantly.

Fiona
31 August 2022 0:41

Went in - spent way too much - but had the best time and walked away with many many new outfits for lots of fun celebrations this year! Like this Coral number for my longest friends wedding ️! The team were fabulous and called it like it was - looks good, no not quite right for you - felt like they genuinely cared more about me than the sale! Unheard of in this day and age! Plus I think I have told everyone I know in Melbourne about this shop! Going back for the custom leather jacket next!

Sophie
01 May 2022 8:01

The dress I bought was really flattering and postage was very quick. The dress was already pressed so didn’t have any fold marks which was great. Highly recommend

Elizabeth
12 April 2022 21:26

Sitting with friends having dinner on a Saturday night when I got a text from Darren @ Halo and Hutch to let me know that my exchange that I sent back only a few days ago should be here Monday!
Loved the quality of the shirt but I ordered the size up and I have had a very easy exchange to the right size.
Don't normally bother with writing a review but the service has been great from my initial order, and the quality of the clothing is excellent.
I will definitely order again with confidence

Deena
11 January 2022 6:10

I have purchased some amazing dresses from Halo and Hutch. So happy with the quality and the customer service is seriously impressive! Cannot fault a thing. The staff go above and beyond to assist their customers. How refreshing to deal with such a wonderful business. Thanks so much for the amazing service and the stunning dresses!

Kelly
26 May 2021 11:56

Although I did not have much luck with the choices I made while online shopping (no fault of the business) the attention and care I received from Darren & Danni was second to none. In addition to the quality and appearance of the clothes they stock I can also vouch for their customer service. Thank you both:)

Ash
08 February 2021 13:59

Staff were amazing! I got there right on close and the wonderful lady let me come in to browse and help me find a dress. I bought 3 because they were so cute. Cannot wait to wear

Kalli
30 January 2021 13:21

I love my new clothes, great quality and fantastic customer service. My items arrived very quickly and were packed with care. Thanks Halo and Hutch, I will definitely shop here again!

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