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Gregory Jewellers

Address Highpoint Shopping Centre Shop 3510, 120-200 Rosamond Rd, Maribyrnong VIC, Australia
Phone +61 3 9975 4640
Hours
Monday09:30-17:30
Tuesday09:30-17:30
Wednesday09:30-17:30
Thursday09:30-20:30
Friday09:30-20:30
Saturday09:00-17:30
Sunday10:00-17:00
Website www.gregoryjewellers.com.au
Categories Jewelry Store, Jeweler, Watch Store
Rating 4.9 68 reviews
Nearest branches
Marc Gregory Jewellers — 390 Hampton St, Hampton VIC
Gregory Jewellers Chadstone — Chadstone Shopping Centre, Shop 205/1341 Dandenong Rd, Chadstone VIC
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Gregory Jewellers reviews

68
Sort by: date highest rated lowest rated most helpful
Lam
20 November 2021 14:09

Great customer service. Was very happy with my purchase. Rachel managed to give me a good price. Will come back…

Kyne
30 August 2021 14:00

Have been going to Gregory for years. Have always been looked after and felt very special. Thanks Jackie.

Maria
10 August 2021 14:03

My experience with Sophia is exceptional wonderful. Her customer service is unbelievably great, messaging me even outside her working hours to accomodate my queries and search for the right ring I’m looking for. She’s very knowledgeable and after 4 weeks of deliberating and with her guidance, I finally decided which one to buy. Thanks again Sophia and to the whole team for your exceptional customer service.

user
04 August 2021 3:30

Very nice welcoming staff, very knowledgeable and friendly. The best experience I ever had while shopping jewellery. Overall 100% customer satisfaction.

sarah
07 June 2021 2:57

Rachel was super friendly and helpful with helping me choose a gift for Mother’s Day! She explained everything really clearly and gave me all the time to make my decision. Amazing customer service!

Reggie
23 May 2021 3:49

Gregory Jewellers Highpoint offers not only a wide array of Jewellery but also has a collection of Tag Heuer watches. Their warm service is equally complimented by their staff, Kesh, who truly knows his products and is more than happy to engage his customers.
Upon entering the store, Kesh made me and my wife felt very welcome to look around and choose the watches we felt were nice.
Gregory Jewellery Highpoint not only sells jewellery and is an authorised seller of Tag Heuer watches and Kesh, is a gem amongst its staff - my wife and i bought 2 watches that day.
Truly a feel good experience, would be an understatement about how Kesh handled our sale. We will surely be happy to recommend Gregory Jewellers Highpoint amongst our friends.

Jake
05 May 2021 9:04

Amazing customer service.

I put an enquiry in online thinking I might get a message back in a couple of days maybe weeks.

To my surprise Rachel had sent me a response within minutes before I’d even gotten a chance to close the website.

Not a level of service that many businesses offer these days. Keep up the great work.

mary
01 May 2021 1:21

Kesh at Gregory’s highpoint was very helpful in helping us find what we need, great customer service, down to earth and very knowledgeable I recommend seeing kesh for your jewellery needs

Klodi
22 April 2021 19:55

Jackie offered very welcoming and friendly customer service. She knew everything about the products she was selling and was very knowledgeable able. Definitely tried to ensure her customers were satisfied. Makes me want to go back in again.

Mon
19 February 2021 16:10

Was looking for a specific watch. They just said they don't have it, look them up in other stores then buy it online from them. Not wamt to keep me in their store. Didn't ask if there's anything else that I need.

Benazir
30 December 2020 21:10

Loved the designs and the customer service. I went to buy one necklace, ended up buying two and I am definitely going back to buy more. Highly recommended.

David
22 December 2020 0:05

My two daughters went in today to buy a beautiful piece of Jewellery for my soon to be daughter in law, they had a wonderful experience with Gregory highpoint - the lovely ladies Taylor and Jackie helped them to find the perfect piece we were looking for. They both were very helpful, polite and kind. Taylor was very lovely and made the girls feel comfortable and made sure they were happy with their purchase. The overall experience was excellent and I would definitely recommend for the future.

Dean
21 December 2020 22:57

We had a thoroughly positive experience looking at and eventually choosing engagement rings. There was no pushy sales vibe. We were treated with warmth, patience and understanding, and left feeling excited about our special finds.
Worth noting is that of five jewelry stores we visited, this was the only one taking their covid responsibilities remotely seriously, with sanitiser, contact details recording, and strictly controlled customer numbers - which in itself made for a very relaxed and personal experience.

Monique
16 December 2020 5:35

Tayla was absolutely amazing! She was very informative, clear and nothing was too difficult for her. She is absolutely amazing at her job and I wouldn’t go to anyone else.

Sibel
12 December 2020 11:08

I went to the highpoint store last weekend with my partner and was greeted by Jackie, she was so helpful and knowledgeable she made my and my partners experience so easy and nice. We ended up purchasing a ring from Jackie and we are just so glad we were helped by her she is so lovely and a great asset to your team will be returning again and referring friends in the future.

Stavroula
26 September 2020 2:57

I have been a loyal customer of this gorgeous Jewellery shop for the last couple of years and I keep on coming back because of this beautiful sales assistant Jackie. Jackie has exceptional professionalism and exquisite taste and always goes above and beyond. Her knowledge with diamonds is second to none and the quick turnaround service I received makes my experience very pleasant. I’ve already recommended this place to several of my clients at my hair salon. Jackie remembers me every time I come in and he’s always so beautiful to myself and my daughter. She is an asset to this store and this is why I keep on coming back not to mention the most amazing jewels. Thank you Jackie looking forward to my next purchase. Stav.

Felipe
24 August 2020 7:23

Tayla was so lovely and professional. She went out of her way to explain the different sizes in rings the clarity. I would definitely reccommend anyone who is buying engagement rings for their partner to go see Tayla at Gregory Jewellers at Highpoint@gregoryjewellers.com.au.

Thank you
Phil

Trehan
14 August 2020 19:06

Excellent customer service and attention to detail! Had a lovely lady named Talya walk me through the process, answering any questions I might happen to have. Making the process of purchasing your forever ring a easier one.

Nikki
11 August 2020 9:23

Gregory Jewellers designed and custom made my engagement ring and the quality and craftsmanship that went into the ring is clearly visible. I would highly recommend Gregory Jewellers to all who are looking for a reliable and professional jewellery company. Big thanks to Jackie who provided top customer service during the whole process and who helped us source the most perfect emerald stone!

Melissa
27 July 2020 15:40

Thank you Jackie for a amazing experience, the customer service And the professionalism your company offers. Absolutely in love with my ring quality and design. Highly recommend this company for your special occasion.

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