Flight Centre Glen Waverley

We have been dealing with Lauren since she started work at the Glen and we could not speak higher of her expertise, friendliness and always prompt and competent service.

DO NOT BUY VOUCHERS AS GIFTS FOR ANYONE
My parents purchased me and my new wife a voucher of $1000 as a wedding day gift. We went to buy tickets to go to Perth but they almost doubled the cost of the price. We ended up using it to hire a car after just paying for our tickets to fly and we played $2000 for a hire car for 12 days plus $30 a day for 2 baby seats.
I could have hired the car for $1000.
This is disgusting and should be illegal if it isn't already ESSENTIALLY MY MOTHER AND FATHER JUST HANDED 1K TO FLIGHT CENTRE FOR MY WEDDING. I am furious. SUCH A FOUL ACT.

Cassandra is THE person to go to at FC Glen Waverley as she is like an encyclopaedia for the branch.
Also very patient, helpful, understanding and she remembered my name after a few months too! Now that is great customer service.

Sophie is an absolutely wonderful consultant. She is patient, knowledgeable and always replies promptly. The other staff are also good but I’ve found Sophie outstanding. Thank you Sophie.

Ankit has been great to deal with right from the start. Treated us with respect and was always quick to reply to questions

We would like to say a very heartfelt thank you to Lauren at The Glen Flight Centre. We have just returned from a wonderful trip to Europe. Lauren’s extensive experience, wealth of knowledge and enthusiasm for travel certainly made planning our trip easy and trouble free.
We would highly recommend Lauren for all travel advice, we will definitely be in contact with her for any future travel plans.
Thank you again.

Lauren is always very friendly and helpful. If I have questions she answers them quickly. I love working with her when travelling and booking flights etc.

Have had great service from Lauren when booking flights last year & travel insurance.
Friend & husband also booked with Lauren.
Just recommended another friend to Lauren.
Thank you

Lauren assisted us with our recent travel arrangements and we found her to be most patient, kind and knowledgeable. She was extremely prompt with her responses and provided much useful advice for our trip. We have no hesitation to warmly recommend her services and will certainly go to her for future travels.

Lauren Patton what can I say she’s the girl you should go to! She’s amazing always very helpful and gets the work done she’s prompt in every question I ask.totally recommend her! She’s the best! Thankyou Lauren? And thanks for putting up with me highly recommend Lauren, you will be so happy with her she’s friendly loves her job and does it very well and always there to help you in every way, you are champ and definitely an angel ️️ we will keep coming back for sure!

I have booked 2 seperate Europe trips with Lauren and she’s the best!
So easy to communicate with and so efficient. Makes planning a trip so easy!

My wife and I have booked our trips with Cassandra twice now and we are always so impressed by her friendliness and professionalism. She is very knowledgeable and experienced and she handles much of the stressful aspects of planning our travel and we can trust her to make sure everything is in order. She is quick with her email responses and answers any follow up questions we have in the lead up to the trip. I’d certainly recommend her services to anyone else.

Worst office of people I've ever approached for a price. Felt discrimated by a male staff member because im chubby. Didn't have the time of day for me. And then when I rang to speak to a manager she didn't believe me and didn't care about what happened

Lauren from this branch is absolutely amazing. She booked my flights to South America last year and again she helped me book flights to Asia this year. Lauren is super quick with her replies and will always help you find the best deal possible.recommend her.

Cassandra did a fantastic job changing a flight at very short notice during the Christmas rush. I would highly recommend her services and she will my first choice for future travel.
Thanks Cassandra for your help, much appreciated!

Lauren Patton has helped me and my husband twice to book tickets for two different destinations. She is extremely helpful and responsive to our needs. She has many years of experience that help to find affordable offers. She is very quick in responding, very friendly, she loves what she does and this reflects in her approach. Thank you very much for your amazing service, Lauren! We appreciate it! ️

It was a great experience working with Sophie. Very polite and responsible employee. Highly recommended. Thanks a lot guys!

I am so lucky that I had incredibly professional advice and support from Sophie Knight who is the store manager at Glen Waverley flight Center. Her dedication made my journey overseas so much easier. Throughout my experience I have found that she does not only provide high standards of professionalism but has a very caring, patient and an easy to approach nature. All other staff members at the Center are also very organised, helpful and friendly. A great and very pleasant experience with her and her Center. Excellent leadership and team.

Great customer service. Everything was done efficiently and on time without any issues. Emails were always responded to in a timely fashion. Very friendly and helpful.

Very professional and a pleasure to deal with. Cassandra has gone out of her way to help us with all our bookings. Recommend to anyone wanting a great experience to start your holiday. Thanks Cass and the crew at Flight Centre Glenwaverley