Ferntree Gully Hotel

Decent hotel. Frequent here to play pool and have some lunch. Staff are lovely. Toilets always very clean. 2 x pool tables available. Many tables for dining / lunch. Food is tasty and affordable. Can also book for the buffet upstairs. Pokies on site also

Had a love time with my son and granddaughters had to take a star of the food as there was no pineapple and ham pizza. Lovely service very friendly atmosphere. Right next to play area so could keep an on girls. They thought it was great they could get there own and try some new tastes. Ice cream there favourite and my five year old grandaughter gives a big thumbs up for the mash potato. My son was happy and very full. And l didn't have to cook which was a bonus, will be back again. Ty

My family and I had a set menu Christmas Lunch on Christmas Day 2020 and it was absolutely amazing. The food was delicious and the staff were just wonderful. Very friendly and obliging. It was the best Christmas lunch, we have had in a long time. I really hope they do it again, because we would definitely go again. Thank you for giving us a very enjoyable day.

Accommodation excellent, good value for money. The dining smorgasbord on offer was exceptionally good, would definitely return to both

Awesome place. Good food, great hospitality.
Kids can play in the playground. We go there pretty much every month.

A big thank you for giving me a room for the night in Lockdown, as an interstate truck driver (not a removalist!) its not easy getting accommodation for 1 night in lockdown, these people were really understanding and did everything by the book and looked after me, the room was spotless and the bed was comfy will definately stay here again

Feast is actually closed atm due to covid, they just chose not to say. So you are sent to the sportsbar if you make a reservation, which is the same price as all you can eat, but not all you can eat, and not to a good standard. Food was burnt, and took ages for a kids meal to come even though the child was crying from hunger because we were mislead about going to a buffet.

What a horrible experience. Had a staff member complain about my table to other employees while on the floor so we could hear her. And then complain about us again to the table seated next to us. Just for clarification this employee complained that she had just got back from holiday and didn’t want to be there. Hopefully that helps narrow down who this person was. I have never felt so embarrassed in a restaurant before. For her information the reason there was food on my plate was because everything was tasteless and I’m not going to force myself to eat something if I don’t like it. I also feel as though we were picked out from the rest of the customers as we were the only European family dining in. Absolutely disgusting behaviour.

Okay for a quick meal and drink, but locals seem a bit rowdy. 2 out of the 3 parmas our group ordered were too pink to eat

Dined for lunch this afternoon and was such a lovely experience. The lovely host Lisa made us feel very welcome and was very attentive. The food was amazing, so fresh and delicious. Left feeling very satisfied and pleased! Will be back again very soon

Food was fantastic. Great variety and plenty of it.it was sad with pandemic not a large amount of people. Arrived for lunch.

Great value nice food roast, pasta, chinese, seafood something for everyone nice and clean environment. Good place for everyone.only $20 for seniors you cant beat that.

The staff here are amazing and i am definately treated more like a friend than a customer by all of them. Each one will go out of their way to greet you with a smile and i always get asked if i would like anything to drink. Ive never been anywhere that has such a consistent team of hard working, attentive, caring, helpful, smiley and friendly people. Even on poker night when the place is pumping and even though the number of people there could be understandably overwhelming for anyone, they still manage to provide the same amazing service. Great job guys

We returned here after a good stay in 2019 and were extremely disappointed in 2021. It must be "under new management" now and not good. We will not return here or recommend it to anyone.

Amazing service,
Wonderful ambiance with kids' play area
Good food for its price - decent variety
Great standard buffet

I ave already recommended this accommodation to others. The Feast smorgasbord at the hotel attached also very gd.
Only one small thing the house wine wasnt Victorian. Victorians have nice budget wines you should promote your own resources.
A nice touch though offering those in yr accommodation a free drink.

Check-in was seamless and easy as was checkout. The staff were also very friendly and easy-going.

Small pokies room but don't go there if you are hungry. Although the sign says new al a carte menu when l asked l was told they didn't serve food?

Came here to play pool with my partner, as we have done many times before, but this evening I was randomly kicked out by staff for not "looking" old enough, even though I am well over 18 and covered in tattoos. Very disappointing to be targeted out of nowhere, whilst no other guests were being harassed in this fashion, very disappointed, highly recommended against giving your business to this discriminatory venue.

So called manager" blonde ponytail middle aged woman didn't greet me as i walked in she just stood there and when I asked her do I need to sign in? She replied rudely YES you need to sign here she gave me a dirty look and then walked off! Not going back there again" I didn't feel welcomed.