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Espresso Fix:Coffee Machine Repairs & Sales

Address 181 Balwyn Rd, Balwyn North VIC, Australia
Phone +61 3 9857 3334
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Saturday09:00-13:00
Website www.espressofix.com.au
Categories Coffee Machine Supplier, Appliance Repair Service, Coffee Vending Machine, Coffee Wholesaler
Rating 4.5 72 reviews
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Espresso Fix:Coffee Machine Repairs & Sales reviews

72
Sort by: date highest rated lowest rated most helpful
Marta
13 January 2024 10:46

Great store, amazing customer service, fixed my coffee machine while I waited! Highly recommended will definitely be back! Thank you

Tess
10 January 2024 4:54

So grateful for the service I received today from Espresso Fix.
I had the milk temp sensor fail on my Breville Bambino, (which we dont even use) & this error causes the machine to be useless!
Breville sent me to Espresso Fix.
With a toddler and a baby that is about to start walking, sleep is something I am definitely missing, so it when my coffee machine stopped working, you can imagine, I was quite distraught!
I dropped my machine off at 11am yesterday and received a text message that it was repaired by 9am this morning. In under 24 hours, my machine was back in my hot little hands! THANK YOU!

Kieran
21 September 2023 3:08

Came in with my Bezzera and the team looked after me great. Fantastic service and loving my coffee machine

Deano
26 August 2023 18:04

Recently had my Breville grinder repaired by the team, who replaced the burnt-out motor. Very impressed by the professionalism and communication.

Tommy
25 August 2023 0:03

Service on my Breville was fantastic. Was very fast and prompt. Customer service was great and they helped me out so much.

Murray
07 August 2023 23:29

Coffee machine was serviced and repaired quite satisfactorily and in reasonable time. Friendly service. Good, thank you.

Quah
23 July 2023 11:31

I would highly recommend as they are caring and really patient to help solve a problem, which they did.

I was first a bit upset tbh as it took awhile (a few weeks) for my grinder to be looked at having left it with them. Needed a follow up email. It could just be a backlog issue - don’t know what’s normal, but perhaps needed better compression.

But once that was cleared the communication was excellent. As important, solution found with only service charged; none of that nonsense you get when you put in your car for servicing.

Finally pick up experience excellent which included me taking it back to help fine tune my setting (I had inadvertently used old dry beans which seemed to affect it). Manager was very helpful, patient and obviously knows his stuff.

Thanks and will certainly return on maintenance and service work. And highly recommend to others for an honest, down to earth and caring workshop.

Heather
12 July 2023 7:33

Prompt, efficient and professional. My machine was not withthin warranty… but easy drop off when heading to Melbourne.pick up 2 weeks later on a Saturday morning … great excuse to watch the pies win

Helen
01 May 2023 9:09

Great service, machine fixed perfectly and came home spotlessly clean and like brand new.highly recommended.

Dan
24 April 2023 9:09

The Espresso Fix team fixed and serviced my 4ish year old Breville Barista Express. The solenoid failed and they diagnosed and sorted the problem before returning the machine looking and working as good as new. Friendly, informative and all sorted quickly. I was recommended Espresso Fix by a neighbour and I can see why. I would 100% use them again.

Dave
22 April 2023 19:38

Excellent service on my Breville machine, better than when it was new! Highly recommended for any servicing needs.

andrew
05 April 2023 23:47

So happy ti have our malfunctioning Rocket Milano back and working like new. Happy with every aspect of your service. Thankyou.

Andrew
21 March 2023 12:13

Espresso Fix repaired my Breville Oracle Touch. Interestingly, some time ago I had another Breville that developed the exact same symptoms. I took it to another Breville accredited repairer who eventually told me it could not be repaired - that looks to be a costly mistake on my part. So, Espresso Fix did exactly what they said they would, on time, with good communication, and at a reasonable cost. They even gave me some free beans on pickup. I dont know what more I could ask from a coffee-machine repair shop.

Michael
14 March 2023 17:39

Took my coffee machine in as I was having a few issues with it and had it serviced at the same time. The guys here took the time to walk me through the ideal setup for my machine in store and now its good as new again!

Tim
06 March 2023 8:15

Rude condescending staff. They had my coffee machine for months for a basic warranty repair. When I called asking about it I was told "you have the tracking number it's your problem" even though the tracking number said it was waiting to be picked up from the store.

It took StarTrack investigating (which I had to sort out) and tell them they never received it for them to actually look for it.

When I picked it up in person (I told them not to attempt to post it again) I was greeted with something not to dissimilar from "what a hassle"

Sue
07 February 2023 5:20

They are very professional and helpful and always happy
The only place I get my coffee machine fixed and serviced

George
19 June 2022 14:01

Our one stop shop for everything coffee! Best locally roasted coffee in the area (love the Eden blend). We bought our beautiful Italian espresso machine and grinder here 5 years ago and 4000 coffees later we had it serviced, it’s working like new again. It was a very tough week coping without my machine while it was getting serviced, so glad to have it back. Thanks Guys!

Terry
15 June 2022 12:49

First time user of Espresso Fix, and very happy with repairs to our Breville machine. We were made aware of the problem (grinder) immediately but were informed that the replacement part was not in stock and there could be a wait for it to come in. Since we have had our machine back my wife tells me it's working better than it did when brand new. We have no problem in recommending them.
PS Picked up a bag of coffee while picking up machine and it's great, will definitely be getting coffee from here.

Megan
13 May 2022 21:08

I live in a semi rural community where we have no repairer for espresso machines. I have had my machine for 6 years and never had a problem, then BAM no longer working.rang all the local companies here and no one would touch my machine. The I jumped online found this company and rang them, sent my machine to them, had a quote given, fixed and back to myself within 9 days. I have my beloved machine back in like new condition. On my initial call to the company, I was pleasantly surprised by the friendliness of the lady who answered the phone, she was not only friendly but was full of knowledge since I asked numerous questions. Upon them receiving my machine I was kept up to date all the way. I could ask for nothing else from this company. Look no further for a repairer.this is the only company you need to know about when it comes to coffee machine repairs!

John
26 April 2022 20:33

Very helpful staff on the telephone and in person. Machine repaired on time and in accordance with all the advice provided. Excellent service and therefore highly recommended. Just easy people to do business with.

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