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Echo Tone Guitars

Address 19 Arthurton Rd, Northcote VIC, Australia
Phone +61 3 9939 0752
Hours
Monday10:00-18:00
Tuesday10:00-18:00
Wednesday10:00-18:00
Thursday10:00-18:00
Friday10:00-18:00
Saturday11:00-17:00
Sunday11:00-17:00
Website www.echotone.com.au
Categories Guitar Store
Rating 4.6 67 reviews
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Echo Tone Guitars reviews

67
Sort by: date highest rated lowest rated most helpful
Dianne
28 November 2023 13:47

Very helpful staff. I have never seen so many guitars. I was only after a guitar strap. Great selection to choose from.

Neil
27 November 2023 5:23

Purchased a fine guitar September from the wonderful and patient staff, passionate and knowledgeable. And patiently provided numerous fantastic guitars to try out before I decided. I’m not a good guitarist and I was treated very kindly great peoples, great service I’ve had a couple of neglected guitars set up with excellent results. Great shop, real people/musicians that care, no mega store attitude

peter
22 September 2023 8:27

Thought I had some problems with my Telecaster after it was setup Rick gave me a call and asked if I could bring it back in this morning Rick went over the guitar and put my mind to rest. Great service thanks Rick.

sarah
31 August 2023 15:17

I’m not 100% sure of his name (maybe Dan) but i spoke to this guy over the phone about the Danelectro Baritone and he was extremely helpful in helping explaining the difference between guitars, and even enjoyed Phoebe Bridgers as much as I did. Extremely helpful over the phone service and very excited for my guitar to arrive. Love it! Very competitive in their prices as well

Stephen
12 August 2023 9:52

Super quick delivery, great communication. Prelove guitar in great conditions. Cole clark FL2A3 BB Thank you

Joel
07 July 2023 22:40

Justin at echotone helped me with an unavoidable tech issue with a purchase, and went above out of his way to resolve the issue. First class service, wont be my last time buying.

steven
16 June 2023 16:02

Echo tone guitars is your one stop music shop. Customer assistance is second to none. They know music and stock a great range of instruments to check out and try. Servicing and repair work for your personal instrument is also highly recommended. Prompt, polite, professional.thank you echo tone staff

Sam
16 June 2023 7:33

Absolute legends. Have gone there with 2 guitars that won’t work and both times within 5 minutes got em working perfectly. Didn’t charge a dime and didn’t make me feel stupid for what might’ve been an easy fix. Staff are super welcoming and know what they’re doing. 10 stars x

Jayant
10 March 2023 3:53

Quality gear right out of the box, an excellent bargain and prompt delivery. No words to describe the top notch service these guys delivered. Will buy again.

Arron
08 March 2023 16:59

Great stock range, including some hard to find collectable instruments, great staff, and customer service.
Will definitely be shopping here more often.

Rhys
25 February 2023 5:12

Can’t recommend Matthew and his team at Echotone highly enough.

After a long hiatus from playing I recently decided to dive back in and purchase the kind of guitar that I had always dreamed of owning when I was a teenager. After visiting a couple of large stores with walls of new guitars on display and not being drawn to anything, the decision was made to head into Echotone. Upon entering the store my partner and I were greeted warmly by Justin who took the time to show me a range of guitars and even made phone calls to try and track down an ES 335 that he thought I’d be interested in, all the while never once making me feel like a noob or out of place for being a novice. Then this evening Matthew provided further 5 star service by staying late for me so that I could collect my new Gibson ES 335.

If you’re in the market for a Guitar be it new, used or vintage or any accessories and you want to support a proper small business that employs a great team and is as honest as the day is long, then this is your shop.

I’m already planning my next purchase and can’t wait to head back in store.

Bryer
22 February 2023 4:04

Went in knowing little about which guitar strings to get and the legend working there was super helpful. I really love the Augustine red classical strings he recommended.

frank
17 February 2023 3:39

Good to do business with. Katoh KF-CEQ arrived & after playing it am very pleased with the Guitar. This is my 2nd Flamenco CEQ I still have the first one some 2 years old now & with different strings both sound different however both a good sound. I would recommend anyone looking for a Flamenco Guitar put this one on the list.

K M
14 January 2023 13:24

I’ve just received my Cordoba 21T tenor ukelele. I only ordered it on Dec 21st so in no way expected it to arrive today on the 24th during the Christmas rush but it did. I have bought it without trying it solely relying on YouTube demos and the really helpful female employee from Echo Tone who answered my call and gave me the time and lots of great info that helped me make my decision. I’ve now had a little play test with the Uke and it’s tone is just what I was hoping for. Thank you for great knowledgeable service and such amazingly quick delivery from your state to mine. Oh and they swapped the high G with a low G string as II requested. Great early Christmas present to myself:)
Totally recommend this music store!

Brett
19 December 2022 7:12

Wow! Great service, friendly and knowledgeable, prices I couldn’t get close to elsewhere and good stock. Thank you Rob.

Robbie
19 December 2022 1:39

Brought my 13yo in this afternoon. We had a look ariund at the vintage gear. He had a play of one of the guitars. One of the staff came and jammed with him a little. Had abit of a chat. Picked up a couple of picks. Great afternoon all around! Will be back to check out more vintage gear in the future.

R R
11 December 2022 9:26

Don’t waste your time and money on this overpriced placed. They don’t update their website.just buy online from reverb or marketplace even.

My reply: I was just at the store because your website indicated the item I wanted was in stock.and guess what? Nada, zilch, nuffin.

Chase
26 November 2022 4:24

Echo Tone is top notch. Turned up to 11. Phenomenal service and chill atmosphere. If you love guitars don’t waste your time anywhere else. These guys and gals will always take care of you!

Dan
21 November 2022 9:43

I’ve loved coming into this shop for a long while. Great selection & usually knowledgeable staff. I would’ve liked to have rated them higher but my last experience has unfortunately knocked a couple of stars off.
I took my guitar in for a service on a Monday, & was assured that it would be ready by the end of the week (so I didn’t pay extra for priority service). It got to Friday and nobody had let me know that it wouldn’t be ready. After following it up I hear It hadn’t even been looked at yet. Missed a gig because of it. Monday came around & still no word, had to call them again. Guitar service & set up was fine though, when I did finally get it back. Communication & honouring commitment could’ve been better.

Corinne
11 July 2022 13:45

Bought a late 90’s Jaguar for my partner, shipped and delivered interstate and received within 48hours of order. Seriously impressive. And the guitar setup was top notch.

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