DIAMOND CREEK - Diamond Valley Mitre 10

Amazing staff and service. I wanted printing done for work and with the current COVID19 restrictions I was struggling to find any place. I never knew Mitre 10 offered this service. It was super quick and was able to click and collect in my car. Thank you DVM10

Prices far higher than bunnings and service was terrible. Staff were rude and couldn't explain why the online order wasn't processing on my phone. Ended up leaving and going to Bunnings Eltham instead. Pity because prior to covid, service had been fine.

Don't waste your time. Customer service is atrocious and their 3 times the price of bunnings if they have what your after most likely they wont and all the staff are to arrogant to serve customers. Bunnings much better place.

Great shop, the staff are really helpful and let dogs come through and give them a treat. I bought some really good lubricant here

Excellent customer service, prices maybe a little high but you're guaranteed the products are of better quality.can't complain, so will and have used continually for years.

As usual, received help straight away that was actually helpful. Why I always go here as first preference.

Awesome little place. Heaps of places to eat, really good public transport, grouse pub and plenty of shops. It has excellent sporting facilities and a big off leash dog park. Diamond Creek has an excellent bike track /walking path that is well maintained that goes all the way to Eltham. It has a warm country feel to it while still inside Melbourne's 20 mile radius. An excellent place to bring up your children.

I will drive out of my way to come here for a hardware store. They are so helpful and friendly - i always walk out with what i need and a plan on how to do it.

I like mitre 10 Diamond Creek. I felt like they listened to me and had time to discuss my gardening issue.

One of the biggest mitre10s in Melbourne. Staff are friendly and they have a good range. A very good alternative to the big green sheds.

Great store, always knowledgeable staff willing to help and go the extra mile, will always return here when doing projects at home.

My partner gave the very unhelpful lady at the desk the name for his mitre 10 trade account. She said she couldn't find it. He said can you search by my mobile number.still no help. Just a blank look from her as she was so disinterested in helping us what so ever. Was awkward standing there in silence. 100% wont be going back to this store. Its worth driving a bit further to get better service elsewhere.

My experience was far from good, as a builder, price is important, however when I attempted to purchase a load of timber and questioned the price (as it was higher than others retail) Norm from the timber section said "I don't really care if you buy from us or not":

Nice comment, gave me a real feeling of value as a client. I unloaded the material and went elsewhere, certainly inconvenient, but I was delighted with lower prices and staff (not a business owner) and that were more than happy to assist and made me feel genuinely like an appreciated customer.

If Norm is a damaging influence to that business, on previous visits I've found other staff more than helpful.

What a shame, one less customer for life, if that adds up, it can be very damagaing.

Always great friendly service here. Not as cheap as Bunnings. You definitely don't fet anywhere near as good a service from Bunnings as Diamond Creek Mitre 10. Always helpful for the odd requests. Happy to pay a little more.

After using Bunning, It's a pleasure to use Mitre 10 at Diamond Creek the service is great, supplied by knowledgeable staff. If you take into consideration time wasted at Bunnings, Mitre 10 are cheaper.