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David Jones

Address 310 Bourke St, Melbourne VIC, Australia
Phone +61 133357
Hours
Monday10:00-19:00
Tuesday10:00-19:00
Wednesday10:00-19:00
Thursday10:00-21:00
Friday10:00-21:00
Saturday09:00-19:00
Sunday10:00-19:00
Website www.davidjones.com/stores/bourke-street-mall
Categories Department Store, Children's Clothing Store, Cosmetics Store, Handbags Shop, Home Goods Store
Rating 3.5 53 reviews
Nearest branches
David Jones — 110/122 Wattletree Rd, Malvern VIC
David Jones — Highpoint Shopping Centre, 120-200 Rosamond Rd, Maribyrnong VIC
David Jones Chadstone — Chadstone Shopping Centre, 1341 Dandenong Rd, Chadstone VIC
David Jones — Westfield Doncaster, 619 Doncaster Rd, Doncaster VIC
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David Jones reviews

53
Sort by: date highest rated lowest rated most helpful
Steve
09 January 2024 11:01

Can’t decide if this radio looks better than it sounds, or sounds better than it looks Best price in Australia

Alexander
29 December 2023 8:58

Very clean and there are 3 floors to choose from. I went shopping for myself and I had found everything that I had wanted. I would recommend

Justin
24 September 2023 17:21

Until today I very much enjoyed shopping at David Jones.
I don't know if it's the new new, but today in the menswear department, I spent just under $500.
A young male served me and threw the bag on the counter once I had paid, turned his back on me and walked off.
Not a thank you, not a word. Arrogant little so and so. Acted as if he was doing me a favour.
Perhaps this is the new way service is carried out in David Jones?
In another section of the men's department I asked for assistance with a size. Only to be told as she lent against the wall texting, that this was not her section and i need to find someone else.
What's going on with customer service here? It was not even busy!
I am better off shopping at home online rather than to put up with this rudeness.
Really not acceptable.
If I could rate no stars I would!

Ribeye
21 September 2023 15:18

Excellent collection of men's clothing, they carry brands like country road and sportscraft.
Building is connected to Melbourne central on level 2.
They often have a good range of items on discount.

Justine
01 September 2023 15:45

I went by the store this morning to buy a gift for a co-worker. I was immediately assisted by a lovely woman (I believe her name was Espacia?). She went above and beyond tracking down the item from the storeroom, removing price tags so it could be gift wrapped, and ensuring I got the best possible price with the current promotions. I left shortly later, holding a beautiful gift within my desired budget. Outstanding customer service!

Levi
21 August 2023 15:37

Excellent store, well looked after. Much choice of items and easy to find. Brands are distinguished easily. Good access from street. Was delighted with Genne from Ralph Lauren, excellent help!

Steven
04 October 2021 12:13

Closing down their store across Bourke St mall and consolidating into the one building, so items may be in different places than you remember

Yan
16 September 2021 20:06

EXCELLENT SERVICE!
I had an AMAZING experience at David Jones Valentino. Thanks massively to Jack Clifford who assisted me with everything I needed and much more. He was very professional, friendly and had a really warmth vibe. He has also gone above and beyond for his customers and ensuring that they are satisfied with their service. I was so thankful to have him assist me that day. Thank you so much Jack, you are a Superstar!

HIGHLY RECOMMEND

Tang
11 September 2021 23:46

This is probably one of the most iconic department stores in Melbourne for decades! David Jones is the world's oldest department store that is still trading under its original names.this Bourke St store is so iconic and so exciting! This is definitely one of my favourite places to come to when I am in Melbourne CBD!

Hanieh
01 September 2021 14:50

Please fix your website its not working 10 times from different search engines tried everything searching for item keep scrolling up automatically so annoying. I gave up online shopping from you guys. Fix the website please

Saman
21 August 2021 11:49

Awesome Coach team at David Jones Bourke Street Mall Melbourne, more power to you lovelies!

They help to choose the most exclusive pieces that suit your taste, and elevate your elegance game not to forget that the Coach power pieces actually last a lifetime of exquisite quality.

Jocelyn
21 August 2021 3:34

I used to prefer DJ's, but our recent experience in the city store was underwhelming. It was difficult to find staff and even when you did they didn't necessarily have a good, helpful attitude.

Peter
14 August 2021 14:31

Another Melbourne iconic destination when visiting Melbourne. Am biased as I've always enjoyed shopping at the store as variety and quality in the menswear section has always been noticeable.

Daniela
07 August 2021 20:16

I love shopping at David Jones but please train your staff to fold clothing prior to placing in a bag.
My last 3 purchases of clothing have been thrown in with the cuffs rolled up almost exactly as they were tried on.

Gresilda
04 August 2021 22:39

Thank you to Anna from Home department of David jones Melbourne Bourke St excellent service, job well done!

Lyn
29 July 2021 13:23

A modern bright fashion house displaying all the latest fashion trends, shoes and accessories for your needs or the long overdue splurge. Plenty of staff to assist with your questions or quest to find that perfect outfit. Covid safe practice's are in place.

Stream
28 June 2021 15:05

I must share my very good experiences recently at DJ City store. I purchased a belt last month from men’s department, it has reversible buckle. After a month use I found it was perfect on one side, but when I use the other side of the buckle I noticed the corner was a bit too pointy. So I went back to the store last Saturday to check if it was common on this product. It was. I was a bit disappointed. When I mentioned my observations to the sales lady (Lin if I remember correctly), I received outstanding help. She listened to my story and did her own check, then she found another belt of same brand, same price and offered me exchange. Moreover she said she’ll give feedback to the buyers so customer voice can reach supplier. It was such a nice experience. Thanks Lin (?), thanks DJ.

Caitlin
24 June 2021 1:11

I had to post a review in regards to a girl who served me at Clinique in DJ today, she was blonde and had the kindest smile and personality! I was making a purchase as a birthday gift for myself and she threw in a few freebies as I mentioned it was a birthday gift for myself, also gave me some really beautiful life advice! Wish I got her name, she’s an absolute credit to Clinique and David Jones ️

Gracie
09 June 2021 18:58

Poor customer service from the staff working in the perfume department, we ended up going to Myers, excellent customer service at Myers!

James
03 June 2021 5:11

It's become more about expensive fashion things, rather than good quality things. But if you have a lot of money and you want to buy things that communicate that to others, go for it.

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