David Jones

Internal coffee shop was excellent attribute. Manager Lachlan was refreshingly attentive and offered detailed advice about food and drink offerings. The tables were clean and service spot on.

I still miss Target, which occupied this floor space in Malvern Central. A small department store, it's nonetheless preferable to going to Chadstone but it doesn't offer a full range.

Just was " Browsing" as looking for a present for friends birthday Store is very pleasant to wander through. Staff enquired if I needed help a few times Was easy to find my way around.

Horrendous service at the Trenery/Country Road counter. 3 people working but just chit chatting about their lives, so unfriendly, not even a greeting. Buying from them seems like an inconvenient interruption to their day.

The lady wasn’t very helpful at appliance department and unauthorised sign me up the membership during check out. Not happy!

Only 1 consultant for ALL the make up brands. I wanted to ask about a particular product but she knew nothing about it and was extremely unhelpful. Very disappointed as it is difficult to come back yet again.
This has happened to me several times now.

Super poor service! Couldn't recommend this David Jones less, i generally opt to shop with David Jones for the good customer service and easy returns policy when buying online & unsure of size however the staff in this store in the ladies section and concierge section were terrible (running 4 retail business' myself, i am very respectful and kind however the staff need training here!).
The lady at concierge would not provide me with a receipt for my return and i didn't think anything of it until i got home and realised i had no proof of the $500 return I made.returned in-store the next day and she insisted she processed the return and again wouldn't provide me with a receipt. 5 days later i contact customer service and they advised me it had never been processed.luckily the online team were helpful and trusted that it had been returned or i would have been out of pocket $500.

Too many bad experiences. You either get no service or subpar service. Departments are often unattended; staff will prioritise privileged-looking customers despite who was waiting first.
Security barcodes always set off the alarm when you exit after purchase.
Limited range of stock available in this store.
Staff at Myers are much more attentive and polite, not to mention the prices are more often than not, better at Myer.
Will not be returning.

This is Australia's oldest and most prestigious shopping destination in Malvern (CBD) Melbourne; it is considered a premier shopping experience.

You'll be spoilt for choice in the men's and women's department.

The store is huge, five floors I think.

Most of the high end brands are found here, so yes, it's pricey.

None of the packaged food items are priced, either on the items themselves or on the shelves. It drives me insane.

Today I had a very kind and understanding resolution experience with Gemma the store manager at the Malvern store. I would commend her and recommend her management.

Well arranged and displayed items, it was easy to locate products, helpful staff and a calm atmosphere.

Ok, D. J's store, single leave, a small floor space. Minimising the amount of stock, healed in storage and on display. This dose not affect the online services. Rather they're well suited for collecting; App Orders, as there's a cafe, dali & located in a Shopping Centre. Car-Park, Car-Wash on hand make this a great Centre of Trade!

On behalf of my friend John Muirhead: I was very disappointed when I came into David Jones at Malvern Central today on Sunday afternoon. Most times when I come down there the service of the coffee bar is very good. Today the people waiting on us seemed more interested in getting ready to go home than serving. Thus, we were served two of the worst cups of tea we've ever drunk in our life.thank you bye bye. John Joseph Muirhead

Chloe from the men’s suit department was very helpful and professional. Nice store, good selection, great staff.

Decent range of items available, place was smaller than anticipated

Shopping centre is quite small, nice amount of parking available.

It’s a good way to try more expensive clothing from fancier brands without a retail assistant pressuring you.

Previous experience with David Jones has been poor but I thought I’d give them one more chance at their Malvern Central store this morning. Tried to purchase some clothes for my partner, but the checkout lady insisted on having their membership card for any discount and treated us with such contempt bc we did not have the card with us, despite the fact we had a membership.

David Jones has an arrogant brand and culture full stop. Never returning!

Great food and produce, Coffee outstanding, service pleasant, presentation supurb however the cakes are to be eaten but at the price they are way to expensive. I understand a lot of work goes into making these but seriously bring the price into line

Used to have a food hall which was convenient for me. This is a small branch so doesn't have a great range.

My friend and myself always enjoy the shops here.
Bed Bath, + Table. Adairs, Feathers, Peter Alexander, seed and DJ's
Great looking around DJ'food area.
Nice coffee shops there with good choices on their menus.
Not too crowded and plenty of parking.
Plus woolies with excellent service.