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Cnet Technology Preston

Address 143A Bell St, Preston VIC, Australia
Phone +61 3 9416 8886
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Saturday10:00-14:00
Website www.cnettechnology.com.au
Categories Computer Consultant, Computer Repair Service, Computer Software Store, Toner Cartridge Supplier
Rating 4.7 65 reviews
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Cnet Technology Preston reviews

65
Sort by: date highest rated lowest rated most helpful
Κρήτη
29 July 2020 11:49

Hi guys this is George.
Just wanted to thank you for the service you have provided me.
I am very happy with both Laptops you have fixed for me (Asus U31F & Toshiba). Keep up the good work and would definitely recommend.

Kind regards
George.

Tash
24 July 2020 9:16

Wow, next level service in every aspect.

I was a bit jaded when it came to buying tech, always expecting someone to take advantage of me. I was even reluctant to give a budget at first. Sharon quickly put my mind at ease. She asked key questions to help ascertain what my needs were and even went to the effort of checking the specs for various software I use to get a gauge of what would suit me.

She sent me a quote for a custom built PC within a few hours. I then called her back to have a further chat, and upon her suggestion we removed a couple of items that I may not need but can always upgrade to down the track, basically ensuring I wasn’t overspending. For me this was a huge deal and built a significant amount of trust.

In addition, because I was somewhat like a kid before Christmas, they built it the next day and they personally delivered it to me after hours! The level of customer service is second to none! Communication impressed me every step of the way along with just general kindness and friendliness.

Furthermore, I had a glitch (ok, so truth be told, ‘I’ was the glitch, good old user error haha, PC worked perfectly), Sharon called me first thing in the morning to help guide me through it!

I highly recommend them and won’t ever bother going elsewhere. They are the real deal!

Thanks, Sharon and team, you’re the best and have a loyal customer in me!

Kind regards,

Tash

Jamie
09 July 2020 3:46

Great service from Michael and the team. Provided post purchase service for something I didn’t even buy from them.

Had a case from pc case gear that was missing all screws and accessories and they have refused to speak to me on phone or reply to emails. But I brought the case to Michael at cnet and he got everything I needed and provided me valuable information. Couldn’t be happier

muezza
29 June 2020 14:42

Got my surface pro fixed by them and it was ready on time as they suggested. Absolutely happy with the outcome. They are polite, professional and friendly. When I was leaving I said I will always come back, then the lady while politely opening the door for me said " no we don't want you to come back, we wish you not to have any more break downs of your computer. ". That says a lot about there true honesty in helping. ". I highly rate them not 5 but 10 stars. Mahesh.

Ray
10 June 2020 6:04

Awesome customer service. Communication was very easy from the start and seamless. I spilled my laptop with water (disgraceful, I know) and they guide you through the process, what they'll do, how long it'll take, and potential delay & risks. While this sounds so simple, I've not received this type of customer service elsewhere in the past.
Finally, the price was reasonable for the difficulty I've asked of them. Highly recommended and will be my go to place for computer issue if you're living around the area.

Joseph
14 April 2020 1:54

Hi guys, just wanted to say that I'm very happy with the service you provided me. Customer service is excellent! I'm very happy with my laptop again!
Thank you CNET Technology!

Leonard
19 March 2020 18:00

Excellent service by the team. Performed a quick repair to two laptops. Honest staff and to the point. Would happily use again.

Becs
16 February 2020 6:46

Our company uses Cnet Tech for all of our small company tech (7 computers) needs, they're great, prompt, efficient and super helpful. They're quick to respond to emails and Michael is very professional onsite. Would definitely recommend!

Joanna
15 December 2019 20:30

So glad I went to Cnet! My laptop has needed this revamp for too long! Very reasonable price and staff were very friendly and professional:) Thanks very much Sharon and Michael!

Anne
08 November 2019 12:33

Having discovered Cnet Technology quite a few years ago, whenever I have a problem with my computer I don't hesitate to take it to Michael who is a whiz and can always find the problem and fix it.
Friendly and knowledgeable service at a reasonable price. Highly recommended!

Tim
19 October 2019 19:25

I found Sharron and the team very honest and easy to deal with. Reasonable prices. Happy to go back here again and recommend to my friends.

Casey
21 April 2019 0:17

Rudest most unpleasant and unprofessional lady I have ever dealt with, I suggest you go learn some people skills before trying to run a business

Aaron
24 March 2019 7:28

Superb staff and professional fix and services. Highly recommend anyone to seek their services for custom computers.

bec
10 January 2019 7:30

Amazing staff and service, so happy I took my laptop here to be fixed. Cannot recommend enough, Cnet Preston definitely went above and beyond! Thanks guys (:

robert
18 December 2018 13:29

I could not speak more highly of Cnet Technology in Preston.
Professional, friendly and thorough service.
I have been a customer for a long time and highly recommend using Cnet to everyone.
Thank you Michael and Sharon for all your help with my recent pc problem.

Claire
10 December 2018 13:32

Have been a customer of Michael & Sharon's for many years now. Cannot fault the service they offer. Always willing to do what they can to support our business needs and in a very timely manner. Great quality products always supplied and excellent pricing too. Highly recommend: o)

Aaron
17 November 2018 3:10

Have had a smashed notebook PC screen and a water damaged iPhone repaired here to pristine condition. Turnover of 2 days. Don't even bother with genius bars just bring your apple stuff here.

Joe
10 November 2018 13:22

Michael is an absolute gentleman. Took my laptop in to get an idea what was wrong. Believed it was the hard drive. He opened it up for me and replaced it immediately and also inserted more ram. This is while he had other jobs going. He made the time for me and I could not have appreciated it more. Thanks Michael. You and Sharon are the best.
Joe

Jason
01 November 2018 14:55

I've had three separate laptops upgraded and service by the Cnet team now and their knowledge, service and price can't be faulted. They've got my business and are one of the best kept secrets in the North. Highly recommended.

Patrick
22 October 2018 18:26

I am very happy with the service provided by CNet Technology in Preston. I took my iMac in for repairs on a Friday and Michael rang me on Saturday to tell me what needed to be done. I picked it up the following Tuesday all fixed and ready to use. Friendly and professional service at a reasonable price.very satisfied!

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