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Clear Skincare Clinic Collins Street

Address 492 Little Collins Street St James Retail Complex, shop 20, Melbourne VIC, Australia
Phone +61 3 9620 4551
Hours
Monday10:00-19:00
Tuesday10:00-19:00
Wednesday10:00-19:00
Thursday10:00-19:00
Friday09:00-17:00
Saturday09:00-16:30
Website clearskincareclinics.com.au
Categories Skin Care Clinic, Beauty Salon, Cosmetics Store, Facial Spa, Laser Hair Removal Service
Rating 3.7 65 reviews
Nearest branches
Clear Skincare Clinic QV Melbourne — 251 Russell St, Melbourne VIC
Clear Skincare Clinic Port Melbourne — 180 Bay St, Port Melbourne VIC
Clear Skincare Clinic Moonee Ponds — Shop 44, Moonee Ponds Central, 72-80 Puckle Street, Moonee Ponds VIC
Clear Skincare Clinic Camberwell — 773 Burke Rd, Camberwell VIC
Similar companies nearby
endota spa Melbourne CBD, Flinders Lane — 69/71 Flinders Ln, Melbourne VIC
Botanica Day Spa Luxury Hotel Day Spa Melbourne CBD — 495 Collins St, Melbourne VIC
Cosmétique Richmond — 176-178 Lennox St, Richmond VIC

Clear Skincare Clinic Collins Street reviews

65
Sort by: date highest rated lowest rated most helpful
Roy
20 January 2024 20:43

Honestly improved my face and neck eczema a ton - my red itchy spots went down by about 80%.

Special call out to Erica and Roath who worked through not just my LED treatment but also lifestyle things I was doing. Definitely recommend for eczema or dermatitis treatment.

Dominique
11 January 2024 14:56

Great experience as always! New Place at little Collins is amazing. Erica was very nice and friendly:) very happy with my treatment. 10/10

Marija
07 August 2023 23:16

Tala was extremely helpful and made me feel very comfortable. Great service and knowledge, very professional.

Sally
04 August 2023 8:43

I was very happy with the care and expertise shown by Lacey with my last treatment. She made recommendations without any pressure to purchase and was able to understand the result far better than I was able to describe! Thanks Lacey, I'll be back.

Simonnne
19 July 2023 0:15

I'm a loyalist to this salon after trying the rest, I've found the best.
My current aestheticician, Maria fulfills exactly what cscc is all about - individual care, professionalism, and the best customer service in town. For example - I had some bonus treatments on my account that I forgot about. Any other salon, they would just let them lapse but these guys called me to book in to make sure I could redeem before they lapsed. Maria, in particular knows me and my face the best. I have always (to me) been embarrassed about my face, but she always makes me feel so relaxed and comfortable whilst providing the absolute best service.
I can't recommend them more - since coming here I always get asked for ID! And I have been legal for more than 20 years!
Thank you Maria & thank you skin gym @ Clear Skin Care Little Collins

user
04 July 2023 1:43

They keep promoting their products from the second your enter till you leave. I used to do treatments in another store. Move to this one simply because I moved home. Totally regret to buy my treatments in this store. They’ll try to persuade you to buy their products, EVERY TIME.

Reenu
03 April 2023 14:46

This clinic is neat and clean. All staffs here are friendly and would explain the treatments in detail. They are very professional and knowledgeable. Their products last long. Overall I had a great experience here and I am pleased with treatment and results.

yang
07 February 2023 10:07

The reason why I gave one star is because there is no minor one. The woman at the reception really need to learn what is customer service and instead of keeping telling me my book has been cancelled, i would prefer her asking me would you like to reschedule? Don’t treat your customers like this even when you are closing in 15mins, I paid my money, i deserve some patience.
I will make sure me and my friends never go back to this place again. Although I still have 2 treatments left.

Denise
21 January 2023 21:27

Had a skin treatment at the Little Collins location, and nurse Lacey was most professional and helpful!
It's been a couple of weeks now, and the treatment area looks completely flawless, with no indication anything was ever there!
Maria was also very professional, and explained to me that another treatment I was interested in wasn't the right treatment I had imagined it to be.

Connie
08 January 2023 17:09

Very unprofessional hair removal session. The therapist didn’t grid at the beginning - she tried two pencils and she found they didn’t work. She said WHATEVER and just skipped that important partI was concerned about if there would be any problems from skipping that part and if she can covered all the areas without proper grid. After three days I can confirm that she cover many areas that need to be done.

Through my previous experience, my hair won’t grow at least within three weeks after a session.
This time, after she did the laster hair removal session on Wednesday, I can see the hair now - only after three day

Very bad customer service from the therapist as well, she didn’t apologise and her attitude made me very uncomfortable.

Whilst her colleague was nice and showed empathy and tried to turn my negative feedback to positive by offering something. I feel like this is worst service I have ever had.

It’s my first time leaving a negative feedback on social media. Really disappointed.

Marryam
07 January 2023 5:01

Love this place, i have been going to here for some time now. Love the treatments, packages and prodcuts. All the girls are lovely special shoutout to Azra you know your stuff and are so lovely to deal with and i always do try and book in with her)

D Dawid
05 January 2023 16:59

Lacey did a wonderful job, the result was exactly what I was hoping for, the service was above and beyond and I am looking forward to the next time I visit Lacey in the clinic!

矢野華奈
21 December 2022 8:40

Great service;) I’ve been getting treatment from here for nearly 2years. It absolutely works. Caroline is my fav staff! Her working is the best! My hair nearly gone! Thanks Caroline, thanks Lt.collins team! Kana. Y<3

韩冷
11 December 2022 9:56

Had my fourth Botox injection here, absolutely highly recommend Lacey! She is super professional and caring, she clearly knows my needs and I am very happy about the result. If you’re looking for someone who can really understand your needs and precisely injects the spots without causing smiling problem, just go and grab Lacey, she is the best!

Lai
17 November 2022 22:17

1 star for Caroline and 5 stars for the other staffs. Caroline was rude and impolite during the treatment, the laser treatment wasn’t done in detailed.

Geyashree
02 November 2022 20:01

I’m having severe acne concern since past 3years. I booked in an appointment and one of your staff members suggested me to go with acne signature treatment, I paid for the treatments and took 6 sessions. It made my skin go even worse. Firstly the treatment is so so so much painful, on top of it none of the staff members informed that it would cause severe scarring. I went to clear skincare clinics Moone ponds last month and started my overnight peels, they suggested me not to go with signature treatment because it would cause scarring. I had scarring before aswell but it used to fade away with time, but after signature treatment may be because of the needling it made it worse. Really very disappointed

Melissa
29 October 2022 22:32

Azra always looks after me! We have gotten my acne and skin texture under control. She is super knowledgeable and professional. Overall the clinic is always clean and all other staff are lovely too!

Eveline
11 September 2022 2:11

Condescending attitude from Caroline who did my Laser hair removal. Wasn't patient in answering questions, was rushed - borderline rude. Unclear promotion deals, needs a lot of improvement.

Shikha
22 June 2022 13:19

My appointment was at 2: 45 but I was running late just for 5 min. During my whole journey they sent me a text to confirm my appointment I replied yes and when I reached there they told me ur appointment was just for 10 min you have to go home and call to reschedule, i asked them if they can manage today because i was already on their clinic but they refused and they told me to come back next week how can u turnover a client who was already there after confirming it. Even in GP clinic’s they don’t turn over the client. Not gonna refer anyone here
“ Terrible experience”

Francisca
02 June 2022 11:21

I would like to thank all the workers at this clinic, because every time I have been there they have been very kind and patient with me. I would also like to recognize the work of Azra who takes her time to make the laser in a responsible and dedicated way.

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