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Cherry Collectables

Address 115 Batman St, West Melbourne VIC, Australia
Phone +61 3 7003 5286
Hours
Monday09:00-16:00
Tuesday09:00-16:00
Wednesday09:00-16:00
Thursday09:00-16:00
Friday09:00-16:00
Saturday12:00-16:00
Website www.cherrycollectables.com.au
Categories Collectibles Store, Sports Card Store, Trading Card Store
Rating 4.2 73 reviews
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Cherry Collectables reviews

73
Sort by: date highest rated lowest rated most helpful
Miguel
26 December 2023 16:51

I have bought from Spain and everything has gone correctly. Fast and well protected shipping, everything perfect!

Craig
09 September 2023 16:27

Really impressed with the service that all the crew provide. Easy to use the site for any type of purchase and a good bunch of peeps who are real, and enjoy the love of collecting as much as we do. Keep up the awesome work!

Ryan
08 September 2023 14:58

Easy to navigate store, heaps of products in stock, quick postage and items very protected

Luke
08 September 2023 7:39

Always get a bargain when I shop online with Cherry - exciting when we get the packages in the post. I highly recommend Cherry Collectables to anyone.

James
08 September 2023 2:52

They have a very welcoming store with friendly and helpful staff. They got huge selections of cards at their store be it graded cards, singles, boxes, and booster. They also have $1 and $5 single cards for sale for those who wants to start collecting! Neato!

Peter
02 September 2023 1:43

Always a great experience when dealing with Cherry. In store they're very helpful and when ordering online they're helpful with enquiries

Andrew
26 August 2023 16:00

Great TCG supplier, all cards received were in gradable condition if that is what you are after. Have used multiple times for purchasing Pokemon cards and have never been disappointed.

Geraden
22 August 2023 21:12

Great place to get all your collectable cards,
Awesome customer service and will help with any issues.

Damien
07 June 2023 21:47

Thank you from nz cherry collect had been after suicune for ages couldn't find in my country cheap and fair u guys put in top loader means you care I'm so grateful great business much love and humbled

Sunny
17 May 2023 15:35

I would rate zero if I could. One of the staff is extremely rude and ignorant, being mean to foreigners. We had about 10 cards to sell, he was like i will take them all or none. When i ask him how he evaluated the value for each card, he was like I just know, didn’t even bother to look it up on eBay, but what other staff said about the buying processes was a different story. Very poor staff training.

Charles
15 May 2023 7:44

Had a great experience. Item delivered on schedule and as described. Customer service was excellent. Thank you!

Stephan
25 April 2023 5:41

Unfortunately I have not received my order in the mail yet. But the team is working hard to make things right.

José
06 March 2023 23:10

Staff is very kind and will help you find what you need.
Love the boxes of bulk cards out the front and the chairs/tables to sit and look through them. Perfect way to kill a couple of hours.

Zenpai
06 March 2023 22:17

Cherry Collectables is amazing for buying single ultra rare cards! Their sealed booster pack/box products are great but it’s their mint condition single cards that I always buy. If you ever want a specific rare card Cherry Collectables is where it’s at:)

Highly recommend!

Donal
25 February 2023 1:33

Had an issue post purchase, so I messaged the team. They were fast and delivered a quick solve to the problem. Great products as well. Always happy to keep coming back to the site.

laura
25 January 2023 5:46

Not so happy to be completely honest.
I loved checking our cherrys shop & was very excited to make an online order just over the new years break.
Ordering a silver tempest booster box and a few other booster packs, I paid express shipping & waited to hear the outcome.
I did not receive any emails to confirm my order. After calling and emailing the shop, they confirmed they did have my order, after I waited near another week, I had still no emails, no shipping information ect. I called the shop to have a chat and find out an update on my order - re-when will my items be sent out? I was advised that had not yet sent it and do not plan to do so for another week minimum possibly 2 due to many orders to process (this is completely understandable) however on cherry’s website it stated they were closed until the 3rd jan & that shipping on items would take between 3-5 days to be shipped, when speaking on the phone I was advised much longer then 3-5 days.
There was no mention of extra time to wait on shipping, I have looked everywhere including online socials. Online mentioning they are closed for new years ect.
I made the order assuming I would have it quite soon & that the only delays would potentially be Aus post.
Despite all of the above I rang the shop again and during a conversation of trying to tell the person if we could cancel the delivery & change to pick up since I am only 30-40 mins away. It would be better for us both if I just drive up in the end.we’ll half way through the conversation I believe I was miss understood and the guy canceled my order on the phone within seconds.no come pick it up or can we organise this just flat out canceled the order, complete disregard for the time, money I spent being a *First time customer.it’s really no biggie as I can always go somewhere else and my experience with cherry was certainly not terrible but unfortunately not to great either by any means. I would love to return as a customer of cherrys but after today I feel like there was just no time, empathy or even consideration regarding my situation. I did everything right and took all the right steps as far as contact and the customer service over the phone made me feel extremely small and uncared for, i will be very happy to take my business elsewhere.
1 stars for the simple fact your shop is pretty cool:) wish I could give more but other stores in the area seem to be much more accommodating to their customers. The last 6-12 months of negative reviews is clearly enough to alarm anybody planning to purchase from cherry. Very glad I won’t be receiving items from cherry in the end.

user
17 January 2023 17:27

Great guys to deal with. We trialed a purchase of mystery boxes and other items all came packed well and were delivered pretty quickly

justinvh
11 July 2022 11:05

Absolute bunch of flogs, I'm owed over $400 for a purchase that wasn't fulfilled, Still waiting!

Alexx
02 July 2022 14:52

Wow all I get is a sad face reply after I sent numerous emails I sent 6 years ago with no reply over damaged football cards and no returned phone calls

Lionel
29 June 2022 14:25

New store is pretty amazing. Bulk section is random and depending on the time and day can be really good, or okay. Huge selection of proddy and the team are super nice.

Even better if you're into Pokemon and Panini cards

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