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Browne Brothers Funerals

Address 146 Argus St, Cheltenham VIC, Australia
Phone +61 3 9585 2622
Hours 00:00-24:00
Website www.brownebrothersfunerals.com.au
Categories Funeral Home, Cremation Service, Funeral celebrant service, Funeral Director
Rating 4.5 46 reviews
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Browne Brothers Funerals reviews

46
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Bob
06 June 2022 13:08

Thank you to Browne Brothers Funerals they were very caring and respectful when helping us organise our Son Mathew funeral I would highly recommend them.

Gerard
17 May 2022 14:58

Was pleasantly surprised and thankful for Sandra Kinsella and the effort she put in for the family and friends of Gerard Rim at the service held there a couple of months ago. Thank you for helping it all to run smoothly, Sandra, in our time of grief.

Janet
21 April 2022 12:45

I have been unfortunate to have to arrange funerals previously. On this most recent occasion I was so very lucky to be able to have Amy to work with. Her caring compassionate demeanor is something that I was very grateful for. Nothing was ever a stupid question or too difficult. Even down to her wearing a scrunchie in her hair that was my husband's favourite colour. Her arranging of my husband's funeral was spot on. I am so very grateful that she was able to guide me through such a horrible time. I am eternally grateful.

Emily
09 March 2022 16:19

Amy was an absolutely wonderful lady. She was compassionate and caring. Also kept in touch to just check in with us and make sure we were okay and or if we had any questions. It’s a tough time and Amy just made it so easy and free of extra stress. I am grateful to her! Would recommend Browne brothers purely based on Amy’s caring service.

The company was great too. Prompt in cremation considering it was during Christmas/New years and overall we were thankful for there supportive and kind services.

My mum passed away and I am sure she’d also be grateful for how smoothly and caring the whole process was.

Thank you!

Astrid
08 March 2022 14:16

Renata Johnson, of Browne Brothers Funerals, was extremely kind, helpful, and sensitive. There was no pressure to do a funeral and everything was attended to without fuss. I encountered no hidden costs or surprises. So, I do recommend Browne Brothers, according to my own experience.

Sandra
05 March 2022 19:40

In the midst of our sadness and grief, dealing with the details of a memorial was difficult and heart-breaking. The staff at Browne Brothers Funerals made the process simple and easy to carry out. It was a sad time made bearable by the professionalism, empathy and kindness shown by all the staff, thank you.

Samantha
19 February 2022 16:29

From the moment I initially made contact with Browne Brothers I immediately felt at ease.
Amy and all the staff were very compassionate, understanding, caring and ever so helpful. We had never been in the position of having to arrange a funeral and after discussing just a few specifics Browne Brothers organised everything and well exceeded our expectations. The lower priced funeral we chose did not compromise on the level of service and support we received or the quality of the funeral itself. All in attendance complimented on how lovely the service was. We highly recommend using Browne Brothers and will never forget how they made such a hard time in our lives a lot easier and less stressful. Thank you to all.

Diane
13 January 2022 5:29

I would like to thank Sandra & staff of Browne Brothers Funerals. With the passing of my husband. They helped myself & family through the process of arranging his funeral. On the day everything went off very smoothly. It was as we wanted. Once again l say thank you to Sandra & Browne Brothers Funerals.

user
30 October 2021 18:16

So hopeless!
Funeral home Forgot to notify Centrelink my father had passed.after they offered to do it.
Order of service colour was terrible on front. They ordered the wrong food.then argued with us in front of everybody at the funeral.
Lazy celebrant made me spend two days writing a eulogy.i'm surprised they didn't drop the casket!
Don't bother.be advised they are Kingston funerals beware.

arsalan
28 September 2021 6:57

Smooth and friendly experience during tough times. Janet who looked after my loved one is very kind and I would highly recommend Browne Brothers Funeral services to anyone who is looking for the best service at a reasonable cost.

Donna
27 September 2021 14:30

Caring and very easy to deal with made a difficult time a little better knowing that my Mum was looked after.

Rajuvadan
22 September 2021 7:49

We had a Hindu ceremony for my mother. They were accommodating to all requests and we felt welcomed and very well looked after. They knew how to dress her in a sari and our Hindu crematorium rituals. They don’t push anything on you, they treat you with kindness and respect. We would recommend to anyone needing their services.

Murphy
16 September 2021 5:36

Thank you i just wanted to tell you how much i appreciated your service, support and organizing skills during dads funeral. You made me feel at peace with the whole process.

Piroska
27 May 2021 11:35

I had to cremate my darling husband recently. He was treated with respect and dignity as was I. Brown Brothers Funerals are an excellent service at a great price.

alethea
28 June 2020 4:15

It is difficult to put into words how poorly I was treated by this company following the death of my mother. Lack of any compassion is how I would describe this company.
After paying for my mothers funeral I was refused a receipt and told that they would not even discuss my mothers funeral with me. Mary from accounts proceeded to tell me that I was not infact my mothers daughter and that my cousin was my mothers daughter and that they will only discuss matters with her.
I was told the funeral was private and they will not discuss it with me at all. What kind of funeral home tells the grieving daughter she is not family and although you were quite willing to charge my credit card for the funeral you then refuse me a receipt?
Who treats people like this?
The day of the funeral was also humiliating when both my brother and I were initially denied access to the viewing of our own mother, the deceased's own children. We were treated as if we were some uninvited guest trying to crash a party and had to stand there and wait whilst you asked our cousin for permission. Not to mention at no point were we included in the planning of the day with the celebrant which I find beyond odd or did the celebrant even take a moment to talk to either of us even on the day of the funeral.
What kind of funeral home acts this way? Appalling is all I can say.

Mike
06 June 2020 19:22

I wish to thank, brendan, bob and the staff at browne brothers funerals, for helping tremendously with the farewell to our uncle john.the way they respected our uncle with dignity, as if he was one of there own family members, we greatly appreciate and thankyou all for making such a difficult and heartbreaking time for us, less stressfull.i would fully recommend browne brothers for if you want respect, dignity and plenty of different options to choose from, if they don't have what you want there they will create it and get the job done as you so want.thank you.

Cherie
31 May 2020 4:21

I would like to thank everyone that was involed in my little brothers funeral you made it so easy for me to organise thank you

Mike
02 March 2020 2:24

I wish to thank, brendan, bob and the staff at browne brothers funerals, for helping tremendously with the farewell to our uncle john.the way they respected our uncle with dignity, as if he was one of there own family members, we greatly appreciate and thankyou all for making such a difficult and heartbreaking time for us, less stressfull.i would fully recommend browne brothers for if you want respect, dignity and plenty of different options to choose from, if they don't have what you want there they will create it and get the job done as you so want.thank you.

Rino
21 December 2019 3:32

My Dad past away a couple of weeks ago & I got Browne Brothers to look after the arrangement. Michael called me to arrange the service and he told me not to stress and just tell him what we wanted. As a catholic family we went along with all his suggestions and at the end of the day it worked out perfectly. On the day of the funeral Michael was the celebrant and did a fantastic job all around. I would highly recommend Browne Brothers funeral to look after the saddest day of you life.

Coral
13 December 2019 3:01

I give no stars. Appalling handling of things. Just because someone organises the funeral doesn’t mean other family can’t be told.

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