Botticelli Ristorante

Great restaurant, excellent old school Italian. We've been here 3 times this year, always busy, always delicious!

Great food couldn't choose what I wanted at.first so many things I wanted to try. Didn't matter it was all beautiful. Service was excellent

The worst experience ever! And I eat out at least 3 times a week. Let me tell you my story as never usually complain even if bsd service as just don't go back.

Went there sunday night.
1.3 assume indian waiters that I could not understand served us but that was Ok as we worked it out after several attempts.
2. Ordered 2 vodka martinis. They came back after 20 minutes with one only weird looking milk drink in a vodka type glass.
Asked what it was and they explained that they werent sure themselves as the bartender left for the day and they just made someting up.
3. Ok after several attempts to explain what it was and asked tbem to look it up as just a basic vodke martini we finally gave up and decided to go for a simple vodka lime and soda. It came in a massive soda glass that kids use for milkshakes! Needless it say it just tasted water as about half a litre in each glass.
4. Sent it back twice as they just couldn't understand what a normal glass was and settled for 2 glasses of wine which didnt require any basic skills or so I thought. Yep you guessed it spilt it again!
Now for the so called food
1. Ordered a few of starters. Bread finally came with a blunt knife but ok as just broke it up with hands.

When the starters arrived they spilt almost every dish on the paper tablecloth and walked away foforgetting any utensils to even eat it with. After several minutes and requests in plain English they finally realised and apologized and gave them to us.
2. The main meal arrived and I could not believe my eyes as they just plonked it on the table without taking the dirty dishes away (which there were several) and even cleaning their mess from delivering the starters and having a table full of dirty dishes with our main meal.
It gets better as once again no new utensils to even eat it with once again!
Asked them to remove the dirty dishes so we could eat which they finally did but still left the table in an absolute mess from their previous spills and still forgot the utensils once again!

Walked out as worst experience and complete armature mess I have ever experienced!

Never again!

We 4 took the basic all in $ menu, then added some extras. We were charged for individual plates and then a 1.5% extra charge for paying with my VISA card.
We left the restaurant feeling underwhelmed.

Delicious traditional Italian fare but let down by friendly but very inexperienced staff. Low point after being rained on by the air con was being asked to point out Tiramisu on the menu as the staff member was unfamiliar with it.

We were looking for a place for a couple drinks and dessert on new years eve (9: 30pm). Refused us service as we weren't going to order mains. Plenty of seating was available, a few reserved tables.

Went to Botticelli last night with my boyfriend. Such a beautiful ambience! Very warming and romantic setting.

Had the chicken caprese and pesto gnocchi for mains. The gnocchi is lighter than air! Chicken was pretty average and pretty dry, I was expecting a lot more for a $40 meal

Dessert was good, more cream than biscuit in the tiramisu but over all had a good experience. Good customer service.

If you don't mind waiting 40 minutes for the food and putting up with attitude from the waitress, the food is exceptionally good.