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Bistro Guillaume

Address 8, Riverside, Crown Melbourne, Whiteman St, Southbank VIC, Australia
Phone +61 3 9292 5777
Hours
Monday11:30-22:00
Tuesday11:30-22:00
Wednesday11:30-22:00
Thursday11:30-22:00
Friday11:30-22:00
Saturday11:30-22:30
Sunday11:30-22:00
Website www.crownmelbourne.com.au/restaurants/bistro-guillaume
Categories French Restaurant, Fine Dining Restaurant, Restaurant
Rating 3.7 68 reviews
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Bistro Guillaume reviews

68
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Sharon
04 September 2022 10:57

Food is "wow". French onion soup, duck l'orange, creme brulee, French wine, friendly staff with great service. Comes at a price, but worth every cent. Thanks to my daughter who suggested dining here.

Tony
02 September 2022 1:01

Went here for an Anniversary celebration, food was great and vibe was good. Located in the dining precinct in front of the Crown

James
02 August 2022 12:56

The food was well cooked and tasted delicious, especially the chocolate fondant. The service was also good. What lost it a Star was the price for the size of the servings. Still worth trying it out.

Vickie
02 August 2022 8:40

Food was not as good as expected. The gnocchi was flavoursome. Nicoise salad was ok. The rib eye on the bone was poorly presented and came with a bernaise sauce that was soooo thick. I would not order the steak again. Service was ok, although we had to ask 3 times for the bill then was told to go and pay at the counter.

Edmund
20 May 2022 20:54

Good food good wine. Had the lamb rack. Tender and juicy. Service quality can be a touch better.

S Parkitny
10 May 2022 2:20

I had an excellent dining experience here over the weekend. I ordered the rib eye special as my main, perfectly cooked medium rare. Very filling, wine was also great. Shiraz from the Barossa. We arrived without a booking and managed to get a seat. Staff were polite and not pushy. Great atmosphere. Great entree dishes. Top experience.

Karen
30 April 2022 5:32

Enjoyed the freshest oysters, the John Dory with broccolini was perfect and finished off with an old fav Crème Broulee. Atomsphere was great and staff happy, helpful and knowledgeable about their menu and wine (a great NZ organic Pinot). I even forgot a parcel and a staff member chased me down. Thank you Bistro Guillaume.

Theo
24 April 2022 21:43

The food at Bistro Guillaume never disappoints, service is always friendly and the restaurant looks elegant and stylishly fashionable!

Great starters are their in-house cold smoked salmon, chicken liver pate, beetroot salad with goats cheese and walnuts and their cheese soufflé.

My two ultimate favourite mains are the chicken with Paris mash and steak frites with beárnaise sauce.

Their cheese platters pair well with a glass of wine, and if you’d like to finish on a sweet note, you must have their crème brûlée or lemon tart, or both! Other dessert favourites are their chocolate tarts and their profiteroles. Their coffee too is magnificent!

Highly recommend this restaurant, which is one of my personal favourites!

Olivia
23 April 2022 22:36

The food is nice enough, though I’ve had better for the price. Our evening was unfortunately ruined when we were required to pay twice for our meal. After paying the first time, we were chased out by staff advising there was an issue with our payment. Of course I would have no issue fixing the payment if it had been declined. However, that was not the case. The payment had been made and deducted from our account. The staff member was unable to provide a receipt to say it had been declined, but advised we’d be required to pay again due to a “network issue”. The staff member was rude and advised we wouldn’t be allowed to leave unless we paid again, making us feel like criminals. We had no choice but to pay a second time. It’s not a cheap meal so we had a fair amount of money now missing from our account.
We were told it would be refunded in a day, however it took almost 5.
Unbelievably terrible customer service for what is meant to be a high end restaurant.

Di C
29 March 2022 2:57

My daughter and her friend, dined here this evening. Both are assuredly respectful young people who were looking forward to catching up. They were both taken aback my the rudeness and decidedly discriminatory behaviour of Jemima the woman serving them. Not going back!

Peter
14 March 2022 7:10

We had a delicious and wonderful, relaxing long lunch. Great food, top service, tremendous wine.

helen
10 March 2022 19:40

We had a sensational Christmas lunch here. The food was excellent, the staff an absolute joy and we really liked the ambience. We enjoyed the choices of wine by the glass. There were options of indoor and outdoor dining. We will return for a 'normal' meal.

Lara
22 February 2022 12:43

Always a delicious meal. The steak fritz you just cannot go past same with the escargot and pate.
A nice view onto southbank and the staff are very helpful and friendly.

Patrick
21 February 2022 22:44

I drove 1200km from Sydney to Melbourne and pre-booked the resturant for New Years Eve 2021 as a special meal to end the year. The waitress was lovely and the meal ok with two good french glasses of wine for myself and my wife who is recovering from an injury. Apon a so called 2 hour limit 28 minutes to go with wine to be had I was told by a rude male staff member that we had 20 minutes to go and did I want dessert? If so to move to the bar or outside in so called lovely occasion.the heat. I specified I will not stuff my face with a rushed desert and frankly at the time there eas plenty of tables free. The waitree the arrived to ask if I wanted desert I replied that if the staff was so rude then no. The femaile front of house then asked if I wanted to move again, I replied no we will leave. Considering the cost the drive the date the utter rudeness of 2 staff members the arrogance, indifference and lacked any warmth spoilt a great night out. Do not bother to book with such indifference service.

Leina
13 February 2022 1:38

We usually come here for family lunches or friends gathering. Everything has been good until last night service was disappointing with the lack of attentive, not friendly, and unprofessionalism that we have received. It left us felt unwelcoming for the whole experience when being asked by funny questions, and not with a smile throughout the service.

On arrival, we got offered a table which a little cramped for 4 people, so we asked if we could sit outdoor/terrace. Our waitress informed it would be available until 9: 45pm, in which we agreed to order first and wait until getting transferred. However, everything wasn’t like what she said. So we just asked to move to a bigger table, and yes we got it. All good but then it got a bit more hiccups later on.
For example, entrees cutleries not presented until all first courses were out until we asked for them and she looked surprised like why do we need entrees cutleries? Steak knives were being offered after we nearly finished up our main. And our waitress responded to us with a surprise and sourness when we only shared 1 dessert for 4 people? Just one? She said? We didn’t understand what were that mean. Main Kitchen usually closes but we didn’t get inform that will happen did you want to order something else? We didn’t get that.

We loved the food and yes will be back for the food but maybe not for the service.

Cathy
18 January 2022 23:53

The security guard at the front door tonight ruined my 23 rd anniversary for no reason.

It’s so disappointing. Total ignorance on his behalf.
I provided everything that I needed to enter the restaurant yet he was being difficult and created a scene when there was no need.

I would hate to think what else could spoil the night if we decided to stay.

Aiem
14 January 2022 1:08

One of the worst at Crown comparing to others like Gradi, The Atlanctic, Ging Thai etc. The manager in paricular was very rude and no sense of courtesy. She made fuss out of wearing mask inside the restaurant, when the staffs doesn't wear mask properly. The price is like a fine dining restaurant, but the taste of food and presentation is not even close. Just having a 'French' restaurant tag is not going to make it special. Definitely not going again.

Camila
08 July 2021 21:16

Had a romantic dinner here celebrating our anniversary, seated by the varanda overlooking the river! We had the best time! The food was cooked to perfection and if anything, all dishes were the right portion and just enough food to have. Cocktails were perfect and we left super happy and recommending this restaurant to our families and friends. Amazing and a must to try!

Nick
28 June 2021 2:22

Soufflé!

Wonderful! Couldn't fault this dining experience. The service was friendly and attentive. Water glasses constantly topped up and champagne was lovely. Soufflé was substantial, delicate in texture and bold in flavour thanks to the Roquefort. The gnocchi was fabulous. A marriage of textures and flavours, with pumpkin, sage and goats feta. The desserts were on the small side, yet filling, the right size really. Profiterole- (1) for me and chocolate fondant for my partner. We sat at a window seat, it was perfect. Highly recommend.

Sarah
27 June 2021 18:35

Hands down one of the best restaurants I've eaten at in Melbourne. The food was divine. Every dish was perfect! Totally blown away. I highly recommend the gnocchi!

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