Ben & Jerry's Burwood Brickworks

Amazing customer service! Went above and beyond to make sure my dietary requirements were catered for:)

Love their milkshakes and the brownie fudge sundae!
Always ask for thick milkshakes!
The best ben n jerry's flavour is Boots on the Moon!

Nice little ice cream parlour serving delicious ice cream and good selection of birthday cakes.

Went a few times. The ladies working there aren't too nice. But just okay customer service. The icecream is too soft. Okay overall.

Ben & Jerry's is probably one of my favourite ice cream brands. It's quite pricey but the quality of their product offerings are pretty good, therefore, they are tastier than your average brand ice cream. The Brickworks B&J's shop have excellent customer service with their CICO (Chief Ice Cream Officer) Rahul.

I ordered an ice cream birthday cake and to be honest found it disappointing for the money i spent.it was tasteless and probably been frozen for 12 months, all the flavour was gone. Never again for cakes.

Unfortunately I'm disappointed with my experience, last night I ordered a half baked sundae and when I got my order I received just two cookies and two brownies instead of an actual sundae. This is why I gave this two stars.

Love this place! Not just great ice cream but great customer service as well. I called in with a rather unusual request of an ice cream cake that was half sorbet. Rahul and his team created the most wonderful cake and made my 12 year old's birthday extra special! Thanks heaps guys!

The owner and staff here are super friendly and provide prompt service. I had put an ice cream cake on hold for my daughter's birthday and they were very prompt in assisting me. Not to mention their ice cream is delicious! Would highly recommend.

Amazing and some unique flavours of ice creams made with real ingredients! Yummy. Massive scoops. Perfect ambience for family and friends. Friendly and welcoming staff. Vegan ice cream options available. They also do sundaes, ice cream cakes, brownies, waffles, milkshakes!

Loved the atmosphere and the customer service.
Went there during the closing time but the owner and the staff were very humble and welcoming.
They didn’t rush and served us properly with a smile on their faces.
Would definitely recommend this store for their best customer service.

Ben n jerry has always been my favourite ice cream joint it does not need any review but this store in burwood is awesome. Very good service, courteous and helpful. They know how to make customer heavy. 5 star for ice cream n one more star for this joint.

Love this place! We went a lot last year and it made 2020 so much better with a little ice cream. The owners and staff are so kind with the online giveaways and always have a positive attitude. Great atmosphere in the shop!

Wonderful owners working with Burwood Birckworks community. Yummy Icecream and amazing icecream cakes! Always a winner!

Ben and Jerry’s at Burwood Brickworks has exceptional service and I would highly recommend it to anyone wanting a yummy treat and a satisfying experience.

Love coming down to Burwood Brickworks for Ben & Jerry's! The owner is so welcoming and friendly and their range of flavours is never-ending. Definitely the best ice cream in Melbourne's South East and worth popping down for a yummy sundae!

* Very delicious ice cream
* Suit for someone who loves rich chocolate
* Great customer service
* very nice area & environment
* highly recommended

Wonderful! Love this place, and the decadent cakes that they come up with. Of course, not to mention the delicious ice-cream as well! <3

Ordered an ice cream cake for my brother’s birthday as he loves Ben & Jerry’s ice cream. Rahul the store manager was so so helpful! He sent me pictures and went out of his way to help out, and I didn’t even physically have to go in to sort anything out except to pick up the cake.

The cake was really yummy too. Definitely recommend this store to everyone:)

Staff were wonderful but I’ve been disappointed twice by the ice cream and once a smoothie. Not sure what the hype is all about to be quite honest.