OCEANIABIZ.COM

Adina Apartment Hotel Melbourne

Address 189 Queen St, Melbourne VIC, Australia
Phone +61 3 9934 0000
Website www.adinahotels.com/en/apartments/melbourne
Categories Hotel, Event Venue, Holiday Apartment Rental, Serviced Accommodation
Rating 3.9 57 reviews
Nearest branches
Adina Apartment Hotel Melbourne Southbank — 99 City Rd, Southbank VIC
Adina Apartment Hotel on Flinders — 88 Flinders St, Melbourne VIC
Similar companies nearby
Melbourne Marriott Hotel — Corner Exhibition &, Lonsdale St, Melbourne VIC
Jasper Hotel — 489 Elizabeth St, Melbourne VIC
RACV City Club — 501 Bourke St, Melbourne VIC
Wyndham Hotel Melbourne — 199 William St, Melbourne VIC

Adina Apartment Hotel Melbourne reviews

57
Sort by: date highest rated lowest rated most helpful
Vicki
16 December 2023 9:16

We were too cheap to book a balcony room, however that would have been a lot nicer. The non-balconies look straight out onto next door windows and have a cave-like ambience; not helped by lighting that doesn't extend to the wardrobe (bit of a challenge when most of your clothes are black). BUT - on the plus side it was well-priced, HUGE for 2 people, good bathroom, and reasonably well appointed everywhere else if you're eating out. Overall the Adina was a great choice for mooching around central Melbourne, GREAT location near the action in Little Bourke (nice and quiet despite that), comfy beds and friendly staff. Big shout out to Adrian for the warm welcome when I arrived at midnight, that was really nice.

Lesley
01 March 2023 13:43

Lovely spacious rooms with fully fitted kitchen. Spectacular views from our balcony. Centrally located. Will definitely book again!

Craig
24 January 2023 12:04

The maintenance of the hotel was non existence.
Door handles falling off, broken single bed wheel, filthy A/C ducts, shower leaking, lights out, fridge frozen, leaking toilet. 2 bedroom.

We stayed in a 3 bedroom before and it was excellent as it had been refurbished.

If you stay at this apartment make sure you get a renovated room.

I was informed by staff that most rooms are over 15years since renovated. Carpet and furniture were filthy.

Ben
24 December 2022 4:29

Great rooms and location

Only issue was late check in. It was meant to be 3pm (which is pretty late anyway) and I had to wait in the lobby until 3: 50 which sort of ruined some of our plans

Gareth
03 December 2022 18:22

Location: excellent, very central
Rooms: well supplied and comfortable. TVs are a bit old and could do with updating (at least have one with a TV guide!). Please install some coat hooks!
Service: the cleaning is really inconsistent. Some days they come even when the privacy sign is up. They don't restock amenities like toilet roll and hand soap until literally empty and I had to ask at reception for someone to vacuum the floors. Some of the reception staff were great, others not so helpful (or friendly)

Heejin
12 September 2022 8:49

Adina hotel has changed to brady hotel group and they forced me to cancel my booking. I booked hotel with good rate long time ago and now prices wen up a lot

It’s very shameful Adina hotel group is not taking care of existing booking/customers and no responsibility at all.

Glenda
21 August 2022 6:30

Adina on Queen St Melbourne is so well located, central, rooms, staff, quality, all are excellent. Easy to walk to all railway stations, trams and shops. We will be staying here again.

Peter
17 August 2022 21:06

After fleeing a terrible experience at Quest on William coming to Adina was like a breath of fresh air. Staff were professional and courteous. Amenities were provided at no extra cost (cot and high chair). Room was clean and well maintained and quite sizeable. Gym was good (didn't try the pool). Parking was a little tricky at times, but very good value at $25 a night. Overall couldn't have been happier with our stay! Thank you Adina!

Syed
08 August 2022 5:30

The Worst Hotel in Australia.

They are cruel.almost killed me and I was keep on begging that I have a dust allergy and was asking for help to change the room. They literally did nothing and keep on lying that carpet was washed last week.

Guess what there is no way that one take a shower without getting the whole bathroom flooded.water comes out from the shower screen.

If a business is bad in my opinion, I usually don't review and only review good places. I really don't know what kind of hotel this was, shocked. Really have to review this one.

So, neither me nor anyone from my company, family and friends going to stay at any Adina ever. Done.

Mick
01 August 2022 23:57

This is the worst motel of the Adina's in Melbourne that I've stayed at, I've stayed at both Adina's on flinders st had great service, very well organised rooms. In the Adina on queen st there is no way to call reception or a book with phone numbers and attractions and restaurants. The reception staff were not welcoming in the slightest not even a how can I help you on arrival just a blank stare, we had to tell him that we are here to check in and the same thing at checkout, and tried to charge us 50 dollar's for an Uber delivery that they didn't bring to our room. Back to northbank Adina for me, maybe you could learn a thing or two from them!

Blake
09 July 2022 13:30

Stayed here for over a month, and while the rooms are well equipped, the wifi is decent, and the appliances are all functional; the entire operation is let down woefully by the staff. Housekeeping regularly does not come, and when they do they rarely do a proper service - failing to replace provisions, leaving a bathroom untouched, I even had a staff member leave their vape in my room which they presumably were using. Even requesting housekeeping is hit and miss. Was informed I could check out late at midday, received a call at 11 asking why I hadn’t checked out, and then informed them of my late checkout, then another staff member OPENED MY DOOR without knocking to ask why I hadnt left. Avoid, avoid, avoid. In ten years of staying long term in serviced apartments this was the worst service I’ve ever experienced.

Aidey
19 October 2021 12:42

I booked here for price and convenience - well and truly worth it!

The room was clean, full of amenities and great value for money.

The staff were very helpful and well knowledgeable.

Would highly recommend for a place to stay, without breaking the budget.

Christina
15 August 2021 8:02

Staff were extremely accomodating and helpful throughout the entire stay. Rooms were very clean and had everything we needed - perfect size as well. Facilities were fantastic. Amazing stay overall and would definitely come again!

ree
09 July 2021 22:02

Great city views from 10th floor corner apartment. Modern layout, comfortable bed and extremely clean.

Deborah
17 June 2021 20:47

No on-site parking as advertised restaurant closed no tea & coffee in room the parking and restaurant were the main reasons why I chose to book here. Advertising on website is false & misleading.

Nick
10 June 2021 7:53

We stayed at the Adina for 6 nights and loved it.
It was all good and would stay there again.
I would recommend it to others.
Great location, walk to Flinders Street, walk to the Mall
Tram stop was just around the corner.
Very clean.
Rooms were a great size.
It was all easy with nothing hard or unfavourable.
A job well done, thank you team!

Matias
27 May 2021 19:10

Very good place! We rented a room, we asked for a roll bed and we didn't have any issues. The hotel is also really well located. I would recommend it.

Alex
21 May 2021 6:49

This is probably one of worst Adina hotels. Parking is a nightmare, air-con and shower sound like a jackhammer. However room was clean.

T C
10 May 2021 9:27

Perfect location. Spotless one bedroom apartment. Easy to book and all our requests were met with no hassles at all. Thanks to the lovely Kate. Parking was also easy, the reviews had us worried, but was no trouble at all. Definitely recommend this hotel
Enjoyed our short city stay

Louisa
16 April 2021 11:18

Love these apartments. My secret Melbourne hideaway. The penthouse apartments are large with soaring ceilings. Love them. Staff are always wonderful. Apartment is spotless. Second time staying here and will be back.

Add review