Clare Country Club

Had a great weekend away. The little train ride for all ages was great only $2 each so cheap the kids could go on many times

In short, disappointed to have been taken in by ‘careful’ photography and a premium price for a less than premium product.

Despite the online images - images that must have been carefully curated, staged and in some cases potentially ‘edited’ - the room itself left a lot to be desired.
And not big things, only simple desires: sheets that weren’t threadbare; door frames that weren’t visibly rotten; furniture that wasn’t coming apart at the joints, and felt like it would collapse with one false move. Sadly even these simple needs went begging as all of the above were examples of what we found in the room.

Combined with rucks in the carpet, making for a potential trip hazard, long dark hairs in the bed, and a generally tatty feel exacerbated by paintwork badly in need of touch ups, the room was not a great experience and left us feeling somewhat disappointed.

We had the impression that we were getting a premium room based on the price, but we were very, very wrong.

These things were mentioned to hotel staff, who thanked us for the feedback, but offered nothing in the way of remedy, or recompense. Again, we left disappointed with what we thought was going to be a nice experience.

Nice size room very clean, good restaurant and bar with happy hour, very nice staff and good service

It certainly could be better.

It’s a great hotel probably the best in town with so many amenities like, a gym, snooker, pool with jacuzzi, good restaurant.

At the same time, there are some let downs, the carpet in the room didn’t seem clean, the sheets and the blanket were old fashioned as well as looked old and didn’t smell like fresh sheets.

The pool had cold water and staff mentioned that it would take 20 mins to warm it up, so my daughter (5 yrs old) along with me and some other guests had to dip in cold jacuzzi water.

The rooms being in the basement had to bear the brunt of footsteps noises from people walking above us in the restaurant, at 10 PM as well as early morning.

Lack of cleanliness in general just outside our room, rubbish could be seen out in lawn with a hose acting as a hazard.

We had the state voucher that came with $50 food that could be used in the cafe. Apparently staff didn’t give us any bills at the checkout and we were informed that everything was taken care of. Even if it was, we should have been handed our bills.

The food in the restaurant, even though we only had breakfast was value for money.

We had room 19, sheer curtains need replacing and the entire place needs updating. However it was reasonably comfortable.

Appalling says it all
sheets not changed.hair in the bed! Very run down
walls dirty and covered in black marks.toilet?
moved to another room
but unfortunately not much better.apology?
would definitely would not recommend!

So calm.you feel like you are the main character in High School Musical 2.this was my first experience staying in a country club, and let me tell you, it certainly won’t be my last! Picturesque scenery, especially the golf course, tennis court AND swimming pool! Great place if you just want to get away from it all for a few days.staff were amazing.i really liked the bathroom ammenities.man it was a great time staying there

Friendly and accompanying staff. Superior rooms considered outdated. Not much offered for the money paid for a room.

We booked this because the price was attractive, even though it is a bit out of town. Our room was very nice - spacious, modern and very clean. We were overlooking the 'lake' but no water to be seen! Ate in the restaurant both nights we were there and enjoyed both meals. Not codon bleu but still good and friendly service. Good value for money and a good base for exploring the Clare Valley for a few days.

This place is a absolute joke.

TV in the room is not working.wifi can not connect properly.pillow smells like human hair dandruf.and when i called room service about the tv they said and i quote "i am not a TV technician and cant help you"

cant believe this place has a average 4.3 stars rating.i am mind buggled!

no wifi no tv.i am back to stone age.might as well call this place clare stone age club

Comfortable stay in a scenic surroundings. Rooms very clean and nicely appointed, just becoing a little dated.

Great room, huge spa, just disappointed still not serving food Monday's and Tuesday's but have as always enjoyed staying there

Its very relaxed, in a quiet part of Clare, away from the main thoroughfare. The rooms are both comfortable, absolutely spotless, a little dated perhaps, but in this case, I think it adds to the ambience of the place.
The staff are lovely, friendly, and Covid aware, I'm really enjoying myself staying here. The views looking out of our room are stunning.

Located at the end of the town. Green lush surroundings and room quite spacious. Building need to be updated. Looks a bit tired and worn. We had a view from our room to the garden and pool. Friendly staff with a smile. Easy check in and out. We enjoy our 2 nights stayed.

My wife & I spent 3 nights there recently, so that my wife could recover from an operation. Everything was fine until our last night (Friday) when somebody decided to hold a birthday party, & we were obviously all invited. For 3 hours into the evening we were subjected to loud thumping music, singing, & loud raucous behaviour. I cannot understand why the admin.tolerated this disturbance.

Very poor accommodation with aging rooms and poor maintenance. Reception staff are oblivious to customer issues and seem deliberately unhelpful. More like a caravan park atmosphere. The dining room was totally unappealing and incredibly slow. The management is completely out of their depth in busy times.
Your response, that attempts to gaslight me with unfounded claims that are frankly defamatory, indicates your total lack of interest in correcting your own shortcomings. A further indication of the incompetence of your managerial capabilities. CCTV footage certainly wouldn't be be flattering to said staff member.

The apartment was clean and beds comfortable but the meal was horrible. The menu was not as advertised on their website which was most disappointing and we should have been told prior to booking. The meal was overcooked and greasy and I became very ill after the meal.when I leaving the property I was told I should have said something at the time but I wasn’t comfortable doing it then. I would have expected an apology and perhaps a refund on the meal but all i was told is that they would tell the cook. From this I would not return, it was not good customer service

WiFi was too slow that it didn't work at all. Had the heater on overnight as it was very cold. Woken up by the noise from the heater and couldn't sleep because it was so loud and there was a very bright light on it when it's on. Otherwise clean and comfortable.

Came here last week, horrible service especially "manager" Steve after we checkout he said he sent an email but he didn't. He took $60 from us for finishing the shampoo and we thew it away. After taking money illegally he said that he needs them to re fill. WHAT? How can a 4.4 star hotel refill during coronavirus. I advise that noone should even come here.

Have just got here, rooms are great & can let you know more as we will be having dinner here tonight.