Calvary Adelaide Hospital

Absolutely beautiful hospital, great staff great treatment. So clean and shiny
Thank you to all the great staff on my overnight visit. Service awesome

Excellent, professional and outstanding service from emergency last evening. From front desk staff to nurse Adam and then to Dr Alison Kent I couldn’t be more grateful for the exceptional care I received. They followed right through from scans & bloods with forwarding ongoing referrals, and so on. Out of pocket fee worth every cent. Thank you!

Very helpful and professional, they care about people. They are upfront about fees and charges and they treat their patients with respect. If you want real care and answers about your health issues visit Calvary Adelaide. You won't be turned away without proper answers.

I was admitted for a Day procedure - colonoscopy and the Colorectal Surgeon Dr Eteuati and the Gasser were great and the nursing staff excellent. The facility is amazing and clearly a lot of thought has gone into design. I have worked in hospitals and health systems for 43 years and both the staff and facility by far the best I have experienced. Thank you

Great hospital went to xray department inside hospital great staff very friendly and professional easy to talk to, was there for quite some time, during which I found a lovely cafe inside hospital on ground floor great coffee and food good selection

This is an update -
Have had contact from the head nurse and doctor's rooms and the situation has been addressed to my satisfaction - thankyou.

5 days after an operation at this place not only have they sent me home before I was ready to do so, but I have also had zero contact and after care from them. Not one follow up phone call, no after care instructions were given to me. Nothing!
My GP is appalled.

Amazing staff especially a huge Thankyou to the amazing Kylie on the MacKillop ward absolutely amazing and kind

Staff were excellent towards my son who had his knee operation done there last Friday. Their bedside manner was fantastic. Everyone from Dr to the Nurses amazing. Thanks you all

My wife is in Emerg still after 24 hours. No bed. Wait times are no different to a public hospital - for the $400 Emerg fee not covered by private health or Medicare, Calvary you need to lift your service that your clients pay for or make your Emerg free.

"Open heart surgery at a hospital with services of a five star hotel standards".

A Big big thank you to:
Dr. James Edwards, CardioThoracic Surgeon,
Dr Richard Yeend, Cardiologist,
Dr David Cardone, Anaesthetist
All ICU Doctors and Nursing staff and CCU Nursing staff

I have had my open heart surgery done at new Calvary Hospital Adelaide on 31st March 2021 and am well and healthy again. As a result, 10 months after the surgery I feel happy, healthy and a new person now. I go for 45 minutes fast pace walk each day.
My treatment journey in brief:
I had been living with Mitral stenosis (mitral valve disease) since my teenage. Till now, I have had two open heart surgeries, first one in June 1995 for repair of mitral valve (at RAH) ; and the second one - a much more complicated one on 31st of March 2021 (in the new Calvary Adelaide Hospital) for replacement of mitral and aortal valves with mechanical valves and mild atrial appendage performed by the well renowned CardioThoracic Surgeon Dr James Edwards.
Dr Richard Yeend, Cardiologist had been treating me for my Mitral valve disease, for well over 17 years in his practice located in Kent Town, Adelaide, as well as in Calvary suites in Adelaide CBD.
My experiences are that Dr Yeend shows continuous interest in providing medical treatment to his patients with the positive outcomes.
In my recent quite complicated open heart surgery, I have been through the replacements of mitral valve and Aortic valve with mechanical valves, including the fixation of mild atrial appendage. The surgeries were performed by Dr James Edwards. Dr Edwards positive attitude gave me confidence and made me feel quite comfortable prior to a quite complicated surgery.
The positive attitude of my Cardiologist and Surgeon:
According to my own experiences, throughout this journey of medical treatments, on behalf of me and my husband Satish and son Mayank, I would like to show my gratitude by thanking Dr James Edwards, Cardiothoracic Surgeon, and Dr Richard Yeend my cardiologist. They continuously gave me confidence and made me feel that I was in the right hands - keeping in mind that there is always a chance of things going wrong in any surgery. However, with advanced technology, these procedures are commonly performed these days. The fact that there are examples around of people who have been through these procedures and are living a healthy life.
Both health professionals demonstrated being compassionate and concerned.
During the period of my treatment - Dr Edwards and Dr Yeend have been regularly visiting the ICU and CCU wards of Calvary hospital coordinating with the hospital staff making sure that the things are under control. After almost under a year of my surgery, I feel a completely normal and healthy person again with new mechanical valves on both Mitral, as well as aortal valves. I can't thank enough to Dr James Edwards, Dr Richard Yeend, Dr David Cardone, and their Team to save my life and saving the lives of people suffering from cardiac issues”.
My stay at the ICU ward post surgery for approx.a week also has been quite pleasant. A big thank you to the ICU Doctors Dr Tom, Dr Simon and all the very amazing Nursing staff for looking after me so well and making me smile forever. CCU Nursing staff Lead Kirsten and her team have been wonderful. Cailin Alaxander at Reception at the time has been another good experience. She communicated well and organised the help when needed.
(I took this long to write this note as I had lost the names of some staff. I am still missing on mentioning some incredible people).
The New Calvary Adelaide is neat and clean. Ambience is beautiful.
Food and rooms are amazing. The staff have been wonderful
and the facilities incredible.
Thank you all doctors, staff
Calvary Management and everyone again.

Sapna Dogra
25.1.22

Went to visit a friend after surgery at a later time in the evening. Was told by a nurse she didn’t know who the patient was, plus made several lies about why I couldn’t see them.when she had earlier let in a previous friend to visit 30 minutes earlier. Went the next day to speak to the ‘head of nurses’ Chris (a woman) to speak about me potentially being racially profiled, to which she brushed it off and acted like she didn’t even know who the nurse was, and I was talking crazy.very disappointed and wonder if this happens often. Will avoid this place in the future.

Just visited my son after neurosurgery. Cannot rate this place high enough. Every one I have spoken to in the last couple of days could not have been more helpful. His nurse (Steven in Connory ward) was lovely and very considerate.

A brand new private hospital with excellent facilities. All healthcare professionals and team members were very friendly, helpful and provided great service. Care 24-7 who operate the Calvary Adelaide Hospital Emergency Department were also outstanding and very supportive people. Thank you Calvary Adelaide Hospital!

Im rating 1 star just for a receptionist at Dr Boon Tans office. She was aloof and unfriendly. I asked her few questions about the doctor and what he does she barely opened her mouth. She was more interested in making herself cup of coffee ignoring me. Horrible

I presented there today hoping to get some peace of mind about a medical condition at 5 am in the morning. I paid $400 odd dollars which is fine. I had the worst experience with one of the specialist ER doctors.who basically told me i might have something seriously wrong and to see a specialist. Not happy with that response and the fact I had to ask him to do a physical. I left and went to Ashford and paid another $400 and got a thorough examination from a Dr with 36 years experience. I was not doctor shopping but i have anxiety and the specialist er doctor at the Calvary could not have cared less. Ashford is the gold standard for medical care. Just my experience and yes i have fed this back.

Lack of payment flexibility. Walk to the bank and get cash before you come in.
In this modern world they must do better.

In all my 65 years of living in Adelaide and attending numerous emergency hospitals here I have never experienced such a disgusting, uncaring unprofessional medical staff as I did here at this hospital - emergency section.

Upon arriving via ambulance I was asked to sign a form which said the cost would be $430 - I could not read anything as I was heavily sedated but had to sign before I entered. I was then placed in a room and left there without any attendance, no call button, no water, nothing.

In the 5 hours I was there, the only treatment I received was 2 pain pills. The doctor on duty showed zero compassion, did not introduce herself and bellowed out to me demanding to know what was wrong when I could hardly speak - she kept telling me that I was to go home as there were no beds there anyway and that I would not be admitted. She treated me as if I was a malingerer and even refused to look at my medical evidence which I had brought with me.

She refused to come in to see me when I requested to speak to her until my partner rang and spoke to her. She then rang the RAH and I could hear her laughing as she described my symptoms to the admissions doctor.

When I went to leave and pay the bill the woman asked me for $670 and I complained saying that I was only made aware of a $430 fee and that I would never have gone there had I known that it would cost that much.

For the zero service and treatment I received I am outraged by the doctor's disgusting, arrogant and disdaining behaviour towards me. I will be going to the Ombudsman complaining about her behaviour and will never be going to this hospital emergency department ever again.

SHAME SHAME SHAME Calvalry Emergency Hospital!

I genuinely can't fault anything at this hospital. All the staff here are incredible and really go the extra step to make sure you feel as comfortable as possible. Thankyou to all the doctors and nurses who took care of me during a difficult time, I'll always be great full.

A well-organised new facility with exceptional staff. Ive been to many emergency wards over my lifetime, you cant beat a new facility. Broken a leg? Pop into calvary adelaide. As a bonus, the nurses are good-looking

From the moment I walked in all the staff were incredibly helpful and understanding of my fears of hospitals and surgery. Thank you to all the staff for taking care of me and especially to the lovely nurse that held my hand in the operating room.