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The Cloakroom

Address above Louis Vuitton, Suite 609, Level 6/180 Queen St, Brisbane City QLD, Australia
Phone +61 7 3210 1515
Hours
Monday10:00-17:30
Tuesday10:00-17:30
Wednesday10:00-17:30
Thursday10:00-17:30
Friday10:00-17:30
Saturday10:00-16:00
Website www.thecloakroom.com.au
Categories Mens Tailor, Custom Tailor, Men's Clothing Store, Shoe Store, Tailor
Rating 4.8 70 reviews
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The Cloakroom reviews

70
Sort by: date highest rated lowest rated most helpful
Aden
25 May 2022 10:33

The gentlemen from The Cloakroom have an attention to detail often missing in our fast paced world today.
My bespoke suit looks and fits like a hand made suit should, and I know I will look and feel my very best in it on my wedding day.
Thankyou Ben and Andrew for taking the time to listen, and to deliver an amazing item of clothing.

Tom
13 May 2022 22:20

Andrew and his team are utter wizards and this was a truly special experience and end-product. I have never owned a suit like this and likely never will until I come back to the gents for another fitting.

From the minute I walked in the doors I felt at ease and looked after as I was guided through the process step by step as well as being provided with multiple pricing options and ways to finish the product.

If I could give a higher rating than 5 stars I would and will be recommending anyone and everyone I know who needs something bespoke to The Cloakroom!

Darcy
02 May 2022 3:43

Over the last two years I've commissioned a jacket, trousers, 100Hands shirts, and two pairs of Stefano Bemer shoes from The Cloakroom.
Andrew, Ben, and Callum are brilliant people, and incredibly knowledgeable. They are fabulous at meeting a client's requests, while also offering insightful advice which dramatically improves the finished product. I always feel very welcome and well looked-after.
Looking forward to my next visit!

MrHaroldino
21 March 2022 23:18

Went to these guys to source tailored suits as part of a grooms party for a friends wedding. They couldn't do enough for you. Terrific and professional service. I would recommend this place to anyone chasing a new suit.

Daniel
21 March 2022 20:09

The Cloakroom has become a solution to my off-the-rack fitting woes. With the diversity in fabrics and designs that they work with, I have commissioned The Cloakroom for a number of individual garments that are lightweight, and what I have found to be through continual wear, incredibly durable against our testing Brisbane climate.

Both Andrew and Ben are seasoned professionals, each with an eye for details in consultation, keeping you informed in production and genuinely interested with your experiences in post-production. You are viewed as more than just a customer with The Cloakroom and I write this five-star review with every intention of continuing to work with The Cloakroom for future pieces.

Brendon
20 March 2022 23:47

These guys are amazing, wanted a one of a kind suit and that is exactly what I got! Nothing but professionalism from Ben and Andrew and their knowledge is second to none! The 3 piece morning suit looked and made me feel like $1M, any suit I get in the future will be through The Cloakroom for sure. Whatever your suit needs are please go and see the team you will not be disappointed.

Anthony
11 March 2022 2:19

I have been getting tailoring from the Cloakroom since 2009. The team provide an amazing service that merges style with practicality. I live and work around the world and in many different climates, Andrew and Ben alter fabrics, styles and jacket linings to adopt to these work locations. They have my measurements on file which makes ordering new pieces very easy. I touch base with them when I am back in Brisbane, update my profile, have a drink and catch up.learning through clients experiences while giving guidance is a great strength of The cloakroom.regards Anthony.

Mitch
08 December 2021 9:54

Andrew and his team are extremely professional, ensuring every last detail is perfect to create an incredible end product. These guys are the real deal.

Scott
27 November 2021 21:37

Gentlemen, from the moment you propose you will be told 'It is all about the dress'

Let me tell you right now. After designing, fitting and tailoring a suit with the wonderful team at The Cloakroom. You will feel just as special as your beautiful bride or groom.

My fiancé and I searched and searched from retail store to high end tailors. After what seemed like a fruitless endeavor we came across this world class bespoke tailor. Andrew and Ben were professional, knowledgeable and receptive to our ideas from the get go. All whilst suggesting ideas that I never thought possible.

I never once felt pressured or afraid to speak my mind and Ben and Andrew reciprocated with kind honesty and wholesome insight. Thank you for making me feel worthy of my bride!

Gentlemen, the only word of caution I would give is that you must be prepared to look and feel better than you ever have in a suit.

Joshua
22 October 2021 10:41

I collected my bespoke suit, made by the gentlemen at the Cloakroom last week. Both Ben and Andrew were extremely professional throughout the consult and fitting phases of the experience. They are both friendly, helpful and extremely knowledgeable in all things tailoring. Not to mention, they are just awesome people. The turnaround time for my suit was unimpaired by the coronavirus impacts and the final product itself was a phenomenal looking and exceptionally fitted suit.

I would highly recommend the Cloakroom to anyone who is after exceptional garments and a memorable tailoring experience.

Callum
22 October 2021 6:27

Amazing service. The boys went the extra mile to deliver me (and my best man) a cracking wedding suit. Highly recommend and will be going back

Daryl
05 October 2021 3:51

The guys here really hit it out of the park for us, the service was impeccable and the suit was AMAZING! They really know their business and helped make our special day first class with their service. I would highly recommend using The Cloakroom for your next Suit purchase. 10/10
Thanks Guys!

Mason
28 September 2021 20:28

The Cloakroom has a Kingsman-esc feel about it. From start to finish the experience has a warmth about it and a sense of something new and exciting. If you are looking for a new wardrobe and want it done right. See Ben or Andrew.

Patrick
28 September 2021 7:44

I would trust The Cloakroom to help me find the right look for any occasion. The clothes are beautiful and made to last; the staff are knowledgable, precise and down-to-earth. Highly recommend.

Ethan
18 September 2021 20:29

Andrew & Ben we’re so great to work with in the creation of my Tuxedo. They made the experience so seamless and easy and I can’t wait to see work with them again for many suits to come.

Steve
01 September 2021 9:21

Couldn't be more impressed with both Andrew and Ben. They are absolute professionals in their fields and would highly recommend the Cloakroom for those who are looking for premium suits/tuxedos. They are clearly experts in this field and I was very pleased with my Wedding tuxedo. I look forward to visiting them again in the future. Thank you guys!

Thomas
01 September 2021 0:27

I would recommend anyone in the market for quality tailoring call into the Cloakroom. The professionalism and service is second to none. They source the best quality materials at an affordable price. After speaking to one of their expert tailors you will leave with absolute confidence that you are getting the best service out there.

Zebu
31 August 2021 18:47

I needed a suit for a career milestone. The guys at The Cloakroom were able to create something unique and tailored to the task, while looking and feeling great. It was a very personalised experience and one that I’d go through again with the guys here.

Katie
23 August 2021 2:47

WOW! As a native New Yorker, I wasn't sure I could find a place in little old Brisbane that would live up to the suitmanship I had become accustomed to. You see, after many years of shopping for tuxedos on Savile Row, I have a very high standard for both customer service and tailoring. My husband required a fine ensemble for a black tie gala we had the pleasure of being invited to. I must say, the fine gentleman employee who goes by the name of 'Ben' made us feel both welcome and catered for. My husband looked simply exquisite and we had an evening I will never forget. Thank you Benjamin.

Ajay
10 August 2021 22:04

Andrew and Ben provide a fantastic service, no doubt the best in Brisbane. Their guidance with styling and fabrics is spot on and the finished product is exemplary.

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