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Springfield Jewellers

Address Shop 247, Orion Springfield Central, 1 Main St, Springfield QLD, Australia
Phone +61 7 3470 1900
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-17:30
Saturday09:00-17:00
Sunday10:00-16:00
Website www.springfieldjewellers.com.au
Categories Jeweler, Gift Shop, Jewelry Repair Service, Jewelry Store, Watch Repair Service
Rating 5 89 reviews
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Springfield Jewellers reviews

89
Sort by: date highest rated lowest rated most helpful
julia
28 December 2023 10:12

Amazing store and staff! Very friendly and knowledgeable. Have helped me repair my fine jewellery many times. You won't be disappointed!

Tex
26 December 2023 8:23

Springfield Jewellers were very professional. Friendly and helpful staff and excellent value for money. Highly recommended for any jewellery repairs or purchases.

Sarai
09 November 2023 19:43

Pernay was amazing, he worked closely with my fiancé and I to create the ring of my dreams from my drawings! If you need custom jewelry I’d highly recommend Springfield jewellers they are the best there is and my engagement ring is incredible and everyone who sees falls in love with it!

Kerryn
06 November 2023 19:08

Was greeted with a lovely smile.
Very professional and prompt.
Was happy to leave my repair and I will receive a SMS when ready to collect.
Good pricing.

Temeca
05 November 2023 10:36

I took in my mother’s very old gold ring which (was extremely dull and no shine) for a clean. I had very low expectations and didn’t even know if a clean would help with anything. When I say I was absolutely shocked when they handed my ring back to me… that’s an understatement. I was blown away with how shiny and beautiful it looked! Would definitely recommend and will be returning with my other rings.

Klaudia
02 November 2023 22:45

Needed a pair of gold earrings cleaned and polished for formal. The cleaning look less than 5 minutes and came out perfectly. Service was free as they were small. Customer service from Lisa was great. Very happy.

Ashleigh
24 September 2023 19:26

Couldn’t be happier with how the engagement ring turned out! Sophia was amazing and extremely helpful! Thanks again!

Michael
23 September 2023 9:19

We decided to place our trust in Springfield Jewellers to manufacture our wedding rings. The correct amount of time taken by the staff to understand our ideas was afforded us. We were given a time for completion and we’re very pleased they were completed ahead of time. The finished rings were just stunning, we both were so pleased, the jewellers were able to turn our ideas into exact replicas, we are so grateful.
Greg and Mike

Michelle
03 August 2023 2:41

I recently visited Springfield Jewellers and wanted to share my shopping experience.
First and foremost, the staff were not over-eager to sell products to you or jump on you the moment you walked into the store, instead I was allowed to browse with pressure. Once I have selected a few items to try on, the staff were attentive and knowledgeable.
Once I had chosen the item to purchase, there was a price discrepancy on the display price vs the till price. Without any issues, the store manager approved the display price even though I was happy to choose an alternative (and cheaper) item.
Overall, my shopping experience at this store was exceptional in every way. I highly recommend visiting this store and look forward to returning soon.

Erin
22 June 2023 0:48

So welcoming, helpful and knowledgeable. I had a photo engraved on a dog tag for my husband's birthday. It was brilliant. Outstanding in everyday. Thankyou

Joanne
31 May 2023 12:05

To say the customer service that I have received over the past year from Springfield Jewellers is excellent is an understatement.
I have had different pieces of jewellery made up from my late husband’s wedding ring through to a single ring designed around my wedding, engagement and eternity ring.
Beautiful pieces that have been made with the upmost care and thoughtfulness.
Thank you from the bottom of my heart for my most precious pieces and a special thank you to Sage for your help and kindness you have shown me each time I have visited the store.

Solange
31 May 2023 5:00

To all Staff and Owners.

Thank you for your top Customer Service.
Your knowledge, commitment to clients needs, support and understanding by design, tailored any piece, it’s Superb. From scratch to the Most Precious Piece, A Work Art.
Springfield Jewellers, A family Business you can Trust! With life time Expertise.

Thank you.
For ever Grateful.

Solange.

Matthew
28 May 2023 13:11

Pranay and the team at Springfield Jewellers were excellent. Friendly and knowledgeable service including consults and design, then delivering a great quality product, which my partner and I love. Highly recommend.

Simone
09 May 2023 15:22

I recently had my engagement ring repaired at Springfield Jewellers, and i am so happy with the quality of work that was done. This ring is a family heirloom, so it's quite precious to me and alot of work had to go into fixing it. The care that went into repairing my ring is very evident in the final look, as it looks even better than brand new. I highly recommend this business to anyone who wants their jewellery looked after in high standard.

Teddy
21 January 2023 2:57

Fixed my new necklace on the spot with a friendly smile. Didn’t want any money for the repair as simple fix needed. Great customer service. Recommended

user
13 January 2023 20:03

I cannot thank the team enough. It was extremely difficult to part with a family heirloom even though it needed to be repaired. The team were very sensitive and understanding that this was difficult for me to do. They gave me regular updates along the way, and called me to reconfirm I was comfortable for them to proceed. I just picked up the ring today and they have done a wonderful job. The care and precision of the work is exceptional. I am so thankful and highly recommend Springfield Jewellers. Thank you so much!

Ann
26 December 2022 23:03

I got a custom made pendant. The whole experience was wonderful. The pendant was exactly what I wanted. Quality of the pendant was excellent. Highly recommend Springfield Jewellery.

Rachel
26 December 2022 10:31

The team at Springfield Jewellers always go above & beyond for their customers which makes it a more personal shopping experience each & everytime
Highly recommend these guys

Sebastian
21 December 2022 2:35

We got a custom piece made, they were very helpful in the design process and the finished article looks amazing

William
17 December 2022 21:13

If we could give 10 stars we would. Exceptional customer service, above and beyond all their competitors. Always happy to find alternative solutions to any issues. The charms created for my wife's phone case (representing my 4 grandchildren) absolutely melted her heart. Springfield Jewellers never disappoint. We happily travel for them because we always know we will leave happy

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