Goodlife Health Clubs 24/7

We use the facilities a few times a week. I am disappointed that the members don't have enough respect for themselves or the staff to put away their weights when they're finished with them. It's only a small expectation - if you use it, put it away.and there are plenty of bins around, respectful others using the space and put your garbage IN a bin, not hide it in the corner

First time exercising here, the front desk person wasn’t nice, didn’t wear face mask and didn’t ask everyone to check in with the QLD Check-in app.

While I was asking questions about my membership, he started to serve another 2 people as well (buying food and drinks) and ended up asking me to repeat the question again. I let the 2 guys purchase first, but he insisted me to talk to him at the same time asking me what I want to know about the membership.

After 15 years of being a member Goodlife thinks it's ok to charge a further month for cancelling my membership.

This is nothing short of disgraceful.

And it's now a few years later and Goodlife must be desperate for customers. I have had endless calls offering "special deals" to old clients. I politely decline. So, Goodlife for the sake of $40 you have lost a client for ever.

Very clean and tidy, great flow through the building. It never feels like there's not enough space or machines. Staff are extremely friendly and helpful. Love it

Went to a Melbourne Goodlife club last Christmas only to know how absolutely poorly-equipped this one is. Also the staffs here are so rude.

It's a great gym and nice trainers but cold air is everytime blowing at you and even if you're warmed up it's pretty freezing. Unfortunately Australia has crazy health and safety regulations but doesn't explain what so strong environmental changes have for an impact on the body.
Also they don't take cash payments and I'm strictly against businesses which follow that structures as its just not good.

OK for the price of the membership; however, hope they can improve their equipment or renovation inside somehow. Cannot be so recommended compared to other branches in Goodlife. Other ones are better.

Poor staff went to ask about joining and the manger was too worried about eating his dinner didn't show me around too many steps old machine told me to write down my number and email hear nothing from them again again

I trained with Phill from Goodlife for a half marathon. I finished the half marathon in my goal time and while reducing recovery time after the longer runs. Phill taught me about muscle integration and dynamic exercises that improve running and general physical movement. I was so happy with my result that I am now training with Phill to tackle a number of other events.

I paid upfront for a short membership and during the sign up Alex asked for my bank account details only to complete the account setup. Alex said they will not deduct money but they did. Steven, the manager, keep saying I will get refunded but never happened. Another person that was the acting manager finally refunded the money they took and while I was there in person, they told me again that my account details were removed. I checked my account and they have made another unauthorised direct debit! This too will take forever to get refunded.

Unfortunately this is another gym that's more interested in taking money. I don't trust them and definitely don't recommend them.

Where to start. It's tiny - but we're in the CBD and that's understandable.

What isn't understandable is how the equipment provided appears to have been manufactured in the same century as the building itself. It's very run down with no facilities.

Why not close this down and just have one GOOD good life in the city, its clearly no longer meeting the minimum standard a good life customer should expect when they walk into a gym.

Watch them reply to my comment and inform me how they appreciate the feedback and are always 'trying' to improve.

Go back and look at the older reviews and you'll see the same generic copy & paste response with no actual action been taken.

Visiting and taking advantage of my global membership. By far the most demotivating goodlife ive been to.

Poorly maintained equipment eg bike studio. Same bikes with same problems for months. Clearly nobody checks or maintains.

Honestly, this place has the worst equipment I have ever seen in any gym. I have been A member of this gym for 13 months and I will usually do strength training in off peak/unstaffed hours (4am). The leg extension does not provide nearly enough range of motion to get any kind of muscle development, the leg press machines are unbalanced and thus do not provide even weight on each leg, the cables machines have metal wires worn so when you want to do chest flys, the cable actually cuts into the skin and makes you bleed (not to mention a massive biohazard). Folks, I could go on about how bad the equipment is but I actually want to encourage you to try this place once so you can actually see how poor the equipment is. It’s never been updated in the time I’ve been there. And on top of that, when I leave at 530am and do see some of the morning staff at reception, I’ll say “have a good morning” and I’ll be lucky to get a grunt out of them. They always appear tired/grumpy and make it an effort just to acknowledge that someone is there. Like ffs just do your job. Oh one last pointer, they set the aircon on 16 degrees and have every fan in the gym on, it’s a struggle to even get warm in that gym, bring a jumper, you’ll freeze. Sincerely, go elsewhere. Jetts, snap, anytime fitness are all nearby and offer the same but better facilities for a more affordable rate:)

This club does not honor their promise of a free month if you introduce a new member. My daughter joined last November and after several polite reminders, nothing was done. I have now given up and commenced cancelling memberships for my whole family. Total lack of integrity by the manager Steven.

Further to this review I was contacted by Nicola at Goodlife Head Office who has resolved the issue of the free month for introducing a member. I am very happy with the outcome and will not now be cancelling our memberships. Thank you.

Friendly staff, good club. Usually clean. Which the other pieple that attended the club had a bit more club etiquette though.

Ancient, unkempt equipment for the $19 weekly fee where some barbells have rusted to form sharp edges. Top floor is often sauna-like since the air conditioning is either broken or switched off, so everything has a layer of condensation and the place smells horrible. Only 2 fans work and no windows can be opened, while the group training room next door is at freezing temperatures with no one using them.

After 15 years of being a member Goodlife thinks it's ok to charge a further month for cancelling my membership.

This is nothing short of disgraceful.

After a 5hr long return trip last night, due to a locker properly malfunctioning (2 witnessed) in Edward St Goodlife. I don't really want to return to this gym. The staffed hours were not present, and all locker signage indicates that staff will be onsite from 5: 30am EVERY DAY. It is unstaffed all weekend - which doesnt really help on a Friday night. There is also no alternative to use your own lock, bypassing any electronic issues. In what really was- the perfect storm of a terrible night - it seems the issue could have been alleviated. Correct signage could have been displayed, and (given the option) I would've used the lock in my bag - that I use everywhere else.

Have had no problems with staff. But I do classes here (And at other Goodlife Gyms) and the acoustics in this gym are poor. So when muisic is playing it is very loud and difficult to hear instructor. Betyter accoustics at other locations.