Governor's Lodge Resort Hotel

Bailey's Restaurant (food better at the Bowlo) was an experience to be forgotten. We were first told our wine choice not available due to logistics but we forgave that issue. Then told our entrees selection was all gone. Then after asking what was available 3 items were not available. Our entrees arrived - Calamari was good. Tuna great and Lamb Kofta okay.
Then the mains! Five Chicken roulades were served cold and dry.
I was advised the Steakfrites was good.
My local fish was overdone and the supposed potato mouseline (mash) was lumpy and chilled.
Best dish of the night the vegetables.
When I attempted to tell the waiter about the food issues I was told the chef had gone home!

I loved it here. The excellent management is obvious in the beautiful, cared for and fresh surroundings. We dined at The Boat Shed and the meal was perfect. I had the scallops and pea puree. The fish dish with white wine cream sauce was so delicious. Definitely will be back.

Very comfortable and clean, centrally located. Staff friendly and helpful and food was excellent

Amazing. Secluded cabins surrounded by exquisite gardens. Great staff, gay friendly vibe and has restaurant (Bailey's), breakfast (The Boatshed), and just sets the stage for a great stay.

Very helpful and friendly assistance from the front desk.
Great fresh sandwiches and burgers etc in the cafe

Nice venue I did not stay here but a number of tours and events begin and end here.lovely staff very helpful

A very nice place to stay, and the amenities are very good. You can eat snacks here pretty much all day, and the restaurant is open 6 nights a week too. The chalets are spacious and relatively secluded, being separate from each other. There is obviously a new owner, and a lot has been updated, and staff are great. Apparently the chalets will be updated next. There is a laundry too. You can walk to the village easily, but the bay is a bit of a trek so a car may be wanted. Remember, though, it's all on 'Island Time', but you get used to it!

Highly recommend, very clean, very friendly people, will return, highly recommend. I read some of the reviews before going and it must be under new management as this place is Awesome.

We have just returned from 8 nights at The Govenors Lodge Norfolk Island. We were pleasantly surprised and quite thrilled when we entered our cabin. It was clean, spacious and very comfortable. The staff were very friendly and helpful, and our hosts at breakfast were a joy to talk to. Thank you for a most enjoyable stay with you, if we return you will be our choice.

I liked the accommodation the saff are all ways helpful, overall i would stay there again, very good.

We stayed at the governors Lodge for 7 days, the following is what we experienced.
• Cobwebs on all of the cabin windows and door
• The cabin smelt stale and dusty
• As the office was closed on Sunday so we had to purchase toilet paper
• By the midweek clean we were out of soap, only had half a dozen sheets of toilet paper left and tissues, on return to our cabin in the afternoon, it had been cleaned, except the floor had not been vacuumed and we still had no soap, no new toilet paper and no tissues, I approached the office who supplied 1 soap, 1 toilet paper and 1 tissues.
• I had to go to the office and ask for additional toilet paper on three additional occasions as I was only given 1 roll at a time and I had to ask for additional soap.
• Fruit was only part of the continental breakfast on one day.
• The breakfast long life milk was off on one day and the scones we stale every third day
• You could not upgrade from continental to a full breakfast, if you wanted a full breakfast you had to pay full price.
• By 9 am you had the feeling that breakfast was over, even though it finished at 10 am.
• The gardens very poor, the grass has not been cut

Our time at the Governor's Lodge was quite appauling. No one seemed to know anything and a lot of blame was pushed onto other staff if things were not done. Part time staff telling us she was management, when in fact she does the accounts once a week. Took advantage of the ammenities including her family, when we as paying guest had to wait. I would not reccommend staying here. Its getting very tired. There was also no restaurant on the "resort

Felt they whole resort was in decline! Colour of white (grey) towels and bed linen was a disgrace. Continental breakfast was not my idea of what it should have been!

Having just returned from our second trip to Norfolk, I offer the following comments. Firstly, it is not a cheap destination and accordingly a tourist has a right to expect first class service. Norfolk seems to have lost its charm. The Governor's Lodge was disappointing. Some of their advertising needs corrections. 1. Their restaurant was only open for breakfast. That was inconvenient for us as lunch and dinner required travelling to other venues. 2. They advertise paid Wi-Fi. That is not true. We were charged $20 for one Gig.and still got nothing. The Wi-Fi network opened but then refused to provide a window for the code and password; and it only allowed two clear days to log on. Other value places provide free Wi-fi. Other guests had the same problem AND we got no refund offered for that inconvenience. This was the first time I have stayed in villa type accommodation in which there was no stove or even a toaster. Sure, there was a microwave to heat something up but you cannot toast bread in a microwave. It seems there is now a concerted effort to compel visitors to eat out and spend their money. Regrettably I think it is going the same way as Hawaii and the Gold Coast did. Too much focus on money and not enough on tourist satisfaction.

Great location, very comfortable, however the fact that the restaurant was not operating was very disappointing.

Great self contained accommodation. Great location. One of my favourite properties to recommend in Norfolk!

No air conditioning and only some rooms had fans, beautiful grounds and friendly helpful staff. The room we were in the bedding needed updating and the fan was noisy, the room also had a musty smell. Breakfast at the restaurant is expensive and basic for $15 and you are better of going into town.

Not the cleaning place I have stayed in. There were used tissues our bed side drawers the room was dusty and hadn't been vacuumed a long time. When I spoke with reception I got little response and nothing was done about it. Some of the staff in the restaurant were badly in need of smiling lessons

Nice. Not too far from "town" - about a 15 minute walk. Bailey's Restaurant was pretty good. Our package gave us a $250 credit, so we enjoyed happy hour for 3 nights and 4 meals there - 2 breakfasts and 2 dinners. It was closed for refurbishment for the first 4 nights of our stay so we got to dine in some other places in Burnt Pine. The resort is not self-contained (no cooking facilities) but we did buy cereal, etc for our breakfasts. Comfortable king bed, and a great shower! Nice pool area but I didn't get wet, even though I did take a cozzy. It wasn't hot enough for me to swim, but it was very popular with families. The island is spectacularly beautiful so would recommend a visit and Governor's Lodge was very pleasant. If you don't mind all the waiters calling you "guys" and "youse" - 2 of my pet hates!

Pretty solid lodgings but it's not Pitcairn Island quality that's for sure. The Bounty Anchor Inn on Pitcairn is a stone's throw away from Christian's Cafe. I know this because I threw stones at the cafe every night out the window eventually breaking a window. My last night I broke in (which I could have just opened the door) through the window and drank all their booze and pee and poo'd everywhere. You can't buy that kind of freedom not even on Norfolk Island.