Upstate

We could not thank Raymond Lacoste, Sacha Frizzell and Lachlan Yeates enough for all the hard work and effort they put in to ensure a smooth approval and transition of our first property! Raymond is so easy to talk to and have a laugh with, as well as Lily Henderson, who is a wonderful agent. The team of professional staff have been incredibly understanding of all queries and always made us feel comfortable and supported the whole way through. Highly recommend Upstate!

Upstate sold my home in under three weeks, gaining above the price we hoped to achieve. They proved to be very knowledgeable about the current market, efficient and always professional. We received support and good advice. They always kept us the loop, and any queries were addressed respectfully. I can honestly say it was an enjoyable experience working with their team. I would recommend Upstate and the team to any potential vendor.

I have rented 2 properties through Upstate over the last 4 years in the Manly area.

Michael Brown has been my agent and is attentive to every need, is very prompt in his communication and is friendly and approachable.

Michael went above and beyond with both properties, making all paperwork and formalities easy to understand and an overall smooth process.

I have rented various properties in the northern beaches over the last 21 years and no other real estate company comes close to the standard that Upstate provide. Smart, modern and cool offices with equally smart, modern and cool staff puts Upstate ahead of the other stuffy and outdated real estate companies.

Thanks again Michael and I hope to continue to use your services.

Will & Costy

My property manager Chloe Purll is really good at communicating and easy to approach and friendly and overall she is great

Open home and rental service was great (thanks Sacha), perfect communication and timely response. The aftercare service through the Upstate Concierge has been equally amazing (Sarah) and I have really felt looked after, before even moving in! Well done Upstate. Best Real Estate experience by far.

I have leased a property from Upstate. Raymond was very approachable, polite and professional. I was notified promptly and was walked through the process clearly by Ray and his team. I am extremely happy with the level of service that I have received. Thank you

Chris is a very genuine, approachable real estate agent, accommodating to my requests and questions
I enjoyed working with Chris and his team at Upstate.

Kelly worked close with us every step of the way ensuring all our needs in terms of presentation and selling were met. I highly recommended Kelly as your agent as he has an extensive knowledge and understanding on real estate and marketing. Kelly was always easily contactable, approachable and honest presenting himself in a professional manner at all times. He went above and beyond of what we would ever expect and 100% happy with our outcome and choice in choosing to work with Kelly.

Chloe our property Manager has consistently been able to find new tenants promptly thereby reducing our vacancy period. She is very particular and proactive about how the property is presented. She is very responsive to emails and any problems at the properties are quickly dealt with. I can highly recommend her as a property manager.

Tess Phillips has been my property manager for the last 1.5 years and in this time has always been very helpful, professional and a pleasure to deal with. I cannot thank her enough for making this such a great experience! Thanks Tess and the team at Upstate!

Lamaii was very professional and efficient in leasing a property and kept me informed every step of the process. It’s been a pleasure working with Upstate.

Tess has been a great property manager. As tenants, she’s always been quick to respond to any questions we’ve had and willing to assist us if we’ve needed. It’s refreshing as a tenant to get friendly support and not to be treated just as another name on their books.

My wife and myself mainly deal with Tess Phillips at Upstate and could not be happier with the service provided. Tess is always available to assist in any matters big or small and does it in a professional and polite manner. Could not ask for better real estate staff. Thanks you Tess.

I recently leased a property through Raine & Horne and had the pleasure of meeting our agent Lamaii Black. Her professionalism, negotiation skills and all round positivity through out the leasing process was fantastic. She was extremely conscientious of our needs and the landlords needs and catered to us both with ease. Highly recommend her. Thanks Lamaii!

Zoe, Alana & Tess have been an absolute delight to deal within relation to a rental property and application. From every touch point, whether that be in person, emails or over the phone, they have gone above and beyond to deliver exceptional, attentive, friendly and warm service! It makes the stresses of moving all the more bearable. Thank you, wonderful ladies!

My wife and I had an excellent experience with Raine & Horne Dee Why. A big thanks to our property manager Michael Brown for always being professional, helpful and fast! Great real estate to deal with. Highly recommend R&H team!

The service we receive from Tess B and Tess P is always prompt, friendly and professional. Recently they assisted us with a kitchen renovation in our unit, with Danny from the Radak Group. The outcome and service was brilliant. Thank you!

Attended an inspection & have dealt with the leasing agent Lamaii Black throughout the application process so far. Lamaii has been friendly, professional & efficient throughout my entire experience which has been greatly appreciated. I have so far enjoyed my dealings with Raine & Horne Dee Why/Collaroy!

Tess B helped me organise renovations for my unit in Dee Why and she was a pleasure to deal with from start to finish. She took care of organising the quote and liaising with the supplier - I really feel that she went above and beyond. Would recommend her to anyone!

We have been using Raine & Horne for many years now. We have had many Property Managers during this period but Tess Phillips is by far the best. She is extremely approachable, very professional and always reliable. I highly recommend this Real Estate Agency and Tess Phillips.