Subaru Penrith Service

Excellent service from the whole team, especially Grace, Carly and Steve. Made the sale of my car easy, efficient and also got a great price. Working with the team now and waiting for delivery of my Subaru. Definitely looking forward to continuing business with the dealership.

To Adam and all the staff at Penrith Subaru.
Keep up the great service I most definitely will be back!

Adam was wonderful just now. Efficient, helpful, solved my problem. My Subaru Impreza was bought by my Dad in 2007 I was looking for a fog light surround - all sorted. I rang other spare parts organisations who were not helpful. HIghly recommend - thank you Adam!

Best subaru service team! I could not fault anyone or anything. My car feels amazing after the service.
Not the first time I have had my car serviced there and definitely will not be the last. Thank you to the Subaru penrith serive team especially Shana!

I can’t fault the team at Subaru Penrith Service. Always professional and courteous! You receive updates throughout the course of your service so there are no surprises and all pricing is transparent. My car has never run better - Definitely recommend!

Chris from the Service Center was very professional and friendly. Due to Covid their service Center was stretched but my car was serviced and returned before the expected time. Very happy with my experience.

Great customer service in all the years we have been using the Penrith service centre. Proud owners of Subaru vehicles and we will never look back.

Unfortunately they didn't have what i was after but I will be getting my car serviced there soon

Excellent service quick friendly the car came back looking like new. I will definitely be going back there for all my furniture services even when the warranty is up.

First Subaru I’ve owned
Phoned Thursday warranty issue
Booked in Friday repaired in the hour
From start to finish excellent customer service couldn’t have been happier
Regards Rob

Recent recall for ignition coil replacement. Always have the nicest loan cars ready for me so I’m not inconvenienced. Always great service. Will be buying another Subaru in the future.

My Subaru xv was in on a recall re ignition coil.
The entire procedure went like clockwork, the check in, shuttle service, call advising when I would be collected to departure from the service centre.
I would like to give a special thanks to Shana Cameron Smith, guys don't let her go.
Many thanks Subaru Penrith Service.

Adam and his team always service and maintain my Liberty GT, it is always completed to a high standard. If a further fault is found they will contact me before any repair is made, If i have a concern they will investigate it nothing is a problem

This related to an ignition coil failure recall.

As per usual, I was warmly greeted on arrival. It took only a few moments to organize the repair work schedule and a loan car. As promised, was advised (via text) when repair was completed. Went back to pick my car, and return loan car. Was explained what the repairs involved and signed off in no time. Staff, customer care, service and punctuality are impeccable! Thank you Subaru Penrith, and keep up the great work. Best regards. Joseph 03.07.21.

They listen to customers complain and or car issues and fixed the problem. Very professional and friendly. Thank you very much to Subaru Penrith Service Team!

The staff and workmanship are always outstanding. The service staff explain in detail all work carried out and are happy to take the time to listen to the customer. The workshop staff always carry out the required work to my satisfaction. Great team.

I am so grateful to Hulya Urban and Andrew Abdou at the dealership who helped me purchase my new Subaru Forester. They were always friendly, informative and easy to speak with as well as been quick to respond to both emails and messages. Nothing ever seemed to be a problem that they couldn't help me out with. I have had my car now for 1 month, and I
absolutely love it! Thank you so much for your attention and customer service.

Excellent service makes you feel appreciated.great car and great service. Would strongly recommend

Stopped in to ask service Desk guys some info on my wifes beloved 2007 Forester.
What a great experience - Not only treated with respect no question deemed silly. I received straightforward information given to approx costs involved to fix so I could make a keep or sell decision with facts.
Thanks Your time was most appreciated!

Took my Subaru for it's one month health check and chat. Work carried out as required. However after telling them that the car was purchased at parramatta and NOT Penrith I got the feeling that they did not want to help me.
I also enquired about some of the extras that were not available the day I originally picked the car up (weather shields, cargo liner, floor mats). I had been told by the parramatta dealership and also when I booked the service over the phone that it would not be an issue as long as they were in stock as Penrith is part of the same Subaru group as parra. However today I was told to return to parramatta where I purchased the car.

Again, did what they needed to do, certainly no more. Not sure if I'll return.