Roof Rack Store Australia
Address | 35 Raymond Ave, Matraville NSW, Australia | ||||||||||||
Phone | +61 2 9159 6777 | ||||||||||||
Hours |
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Website | www.roofrackstore.com.au | ||||||||||||
Categories | Auto Parts Store, Outdoor Sports Store | ||||||||||||
Rating | 4.9 86 reviews | ||||||||||||
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Roof Rack Store Australia reviews
86Extremely happy with the recommendation to go with the low profile WingBar Edge and Yakima SweetRoll to transport the OC1. I'm set for summer! Thanks Roof Rack Store team.
Roof rack store have set the benchmark for online shopping. Great email advice, best price I could find and instant shipping. Received my order in Brisbane the next day! Thanks to Leigh for his expert advice! 5 stars!
I ordered a Thule VeloSpace XT 3 Bike Carrier 939AU from Roof Rack Store online. They contacted me straight away to advise there was a delay with delivery and offered me a number of different options. I chose to wait for the rack, and they were in constant communication throughout the process, with regular updates. They were very focused on making sure my requirements were met, offering me alternatives throughout the whole process if I needed a rack sooner than they could get it back in stock. I cannot fault their attention to customer detail (especially for an online order) and level of customer service.
Everything went to plan and the rack was shipped and arrived immediately (once back in stock). I took it on its maiden 1,000km voyage and it lived up to the reputation that Thule has - the bikes didn't move an inch and it was a very smooth ride. The engineering/design is great and this particular model is worth the extra for the options of taking DH or eBikes as well as other bikes (we had 1x 27.5inch and 1x 29er). It is a 3-bike rack, and while I only took 2 bikes this trip, there was sufficient room for a 3rd in the middle. Being able to access the boot of the car with the bikes on the rack was very convenient and loading/unloading was also straight forward. I was approached by a stranger at the DH race who spotted the rack (in use) and was very impressed as it was better than their trailer setup - it wouldn't surprise me if they get one shortly!
I could not be happier with the product and the customer service from Leigh and the team at Roof Rack Store, and their prices are very competitive!
Thanks again - one very happy customer!:)
Ordered 2 Thule lock cylinders on Thursday afternoon and received them in Hobart via express post the next day. Awesome!
Closed on weekends! We travelled from far to find out this store has worse opening hours than most offices. Really disappointing: (
I highly recommend this store! I bought roof bars from these guys and I absolutely cannot fault them on price, quality, service - both before and after sales. Very happy to help you, even after you've bought them. I will definitely be buying my next vehicles roof bars from these guys, and I live down in Melbourne. Give them a call and they'll sort you out, you wont regret it)