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Roof Rack Store Australia

Address 35 Raymond Ave, Matraville NSW, Australia
Phone +61 2 9159 6777
Hours
Monday08:00-16:30
Tuesday08:00-16:30
Wednesday08:00-16:30
Thursday08:00-16:30
Friday08:00-16:30
Saturday08:00-13:00
Website www.roofrackstore.com.au
Categories Auto Parts Store, Outdoor Sports Store
Rating 4.9 86 reviews
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Roof Rack Store Australia reviews

86
Sort by: date highest rated lowest rated most helpful
Belinda
04 March 2019 19:18

Contacted by phone to ensure the product was in stock given our urgent need for roof racks and the time of the year. Limited brands accommodating our new car model also.
Product in stock was confirmed and dispatched within an hour!
Excellent price and service. Very happy!

Adam
02 March 2019 16:43

Thanks so much to Leigh and everyone at Roof Rack Store! You guys really saved the day by delivering my roof rack part overnight from
Sydney to Melbourne ASAP! We were able to put the racks on and use our pod to go on our summer holiday thanks to your quick and efficient service! Fantastic!

Senad
18 February 2019 23:44

Hi there I visit store at Matraville and salesman Dion it’s simply amazing.so good customer experience!

Daniel
15 February 2019 23:46

Very good service and they also have a waiting living room with aircon that you can use to wait while they are installing your rack

Firman
10 February 2019 1:01

Helpful staff, Deon, looking out for customer's need and goes beyond to provide great service from choosing products through to installation.

Peter
07 February 2019 12:24

These guys are absolute professionals, knowledgeable and really easy to deal with. After a nightmare experience trying to get roof racks and a cargo pod elsewhere, the team at RRSA had us fitted and on the road in less than 10 minutes, and for a much better price.

Aiden
24 January 2019 19:27

Excellent service that’s getting harder and harder to find these days. Great price and unbelievably fast shipping. Very professional

Dat
18 January 2019 12:04

These guys are the best, quality product and what more i like is their super fast delivery service, thanks alot for execellent service and products,

Al Brough
17 January 2019 22:36

5 stars are reserved for people and companies that go above and beyond with service, professionalism and delivery. Any question I had was answered within minutes/hour - any day of the week with full explanations. Product was ordered in the morning and was delivered at lunch time on the same day. I cannot commend this team more for a job well done!

Dov
15 January 2019 12:06

I want to congratulate you on the ease of ordering the roof racks and
the exceptional delivery times.
As you can see I ordered 2 sets within 2 weeks.
Keep up the good service. I would certainly recommend.

Norman
11 January 2019 17:52

Ordered on-line a minute pass 2pm which is cut-off for next day delivery, rang Roof Rack Store to request next day delivery and store agreed. Delivered early next morning.very impressive. Apart from a very good price for Thule VeloCompact 927, Store staff were very helpful to explain the need to install Thule-supplied Tow Ball and wiring of blinkers of the 927. Straight questions, straight correct replies. Felt very good dealing with them. Highly recommended.

Dan
08 January 2019 20:49

Great service from AJ. He answered my email by phone within 24 hours and gave a great description of the product. Given this, I purchased a Thule Chariot Cross 2 that afternoon and it was at my house (more the 250km away) in 2 days. The product was exactly as he described.

Great service and a great overall experience.

Antz
05 January 2019 5:10

Great customer service from Roof Rack Store. My order was taken care of in a timely fashion followed by awesome support when I had an issue with one of the parts of the bike rack. After communicating with the store about the issue and the realisation that the part was indeed faulty, Roof Rack Store sent me out a new part at no cost, without any fuss!

Herbert
01 January 2019 21:10

Excellent customer service, quick delivery and great prices! Will definitely recommend to friends and family!

Stephen
26 December 2018 23:12

A very good experience. Staff are professional, knowledgeable and easy to talk to. Well priced with a great range of stock on hand. Fitting service highly recommended

Vladimir
23 December 2018 8:13

Bought Yakima Showboat 66. What a fantastic product. Customer service and online support is outstanding. Delivery was super fast. Thank you very much!

Ed Opray
20 December 2018 4:15

What wonderful service. I placed an order Tuesday morning and I received my bike rack 48 hours later and I live in country Victoria. Thank you so much. Ed

Andrew
15 December 2018 2:17

Ordered online, phone call 10 minutes later to confirm the locking kit won't match my roof racks. Order was delivered next day to Melbourne. Couldn't get any better service than that.

Dave
01 December 2018 6:32

Honestly the best retail/ shopping experience i have ever experienced. Prices were extremely competitive, and i developed a trust for Leigh and his team almost immediately. The team were honest, knowledgeable and very patient - i cannot praise Leigh and his team enough. I appreciate service this real and honest. Thank you Leigh for your immense patience, understanding and advice. You made buying roof and bike racks a thoroughly enjoyable experience! I know i posed a few difficulties in choosing products but you have won an advocate and customer for life. Thanks again. Dave.

shane
29 November 2018 0:43

Best price and super fast delivery. Also spoke to Leigh over the phone who provided great advice and customer service.

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