Newcastle Carpet and Flooring

Highly recommend Newcastle Carpet and Flooring! We have purchased both carpet and vinyl plank flooring from Dave and could not be happier. From the first time we entered the showroom we recieved excellent customer service, found a wide variety of products to choose from and on both occasions, everyone went of their way to work around our needs for quick installation. The installation teams were great; punctual, easy to deal with and very efficient. From start to finish Dave, Larissa and the team provided us with great service, quality products and value for money.we would not go anywhere else.

From the time we made our first contact, we were impressed with the efficiency, pleasantness and promptness of all the staff involved. The range of products available was impressive and the final quote was extremely competitive. The installers were very efficient and particular to ensure the finished result was perfect. We would certainly recommend Newcastle Carpet and Flooring to anyone considering replacing their flooring.

Thank you to Newcastle Carpet and Flooring with your prompt quoting and laying the carpet. Good service choosing samples. Very happy with the workmanship in laying the carpet, cleaning up and vacuuming when finished.

When we were deciding on a business to do our flooring we wanted to support local in these challenging times. From the moment we walked into Newcastle Carpet and Flooring Belmont we felt we had made the right decision. Dave and his staff could not do enough for us. From the multiple samples we tested to the expert advice we received about choices and what would fit best for our floor, we felt very comfortable that our floor was going to look good and it did! We had challenges along the way that were dealt with very professionally, with Dave always putting us as the customers first. Dave and his entire team, from showroom to floor layers were exceptional and we would highly recommend this business to anyone considering floor renovations.
Melinda and Michael McSpadden

Five star service with fantastic careful and efficient layers. Great products at more than competetive rates wiith a perfect result.

Dave and his team provide excellent personal service helping us select the best option for our home.
The arrangements for installation were flexible and convenient to work in with our reno plan.
The installation team were very efficient, flexible and friendly and did a really first class job.
I highly recommend this company

I can not recommend these guys highly enough, after a couple of negative encounters with some competitors I was lucky enough to find Newcastle Carpet and Flooring.
They have an extensive, quality range and very competitive prices. The friendly “can do” attitude and excellent product and practical knowledge by Larissa at the show room and Dave the owner were amazing and made the whole process so stress free.
Ben the installer was punctual, extremely hard working and meticulous in his work. I have had a large portion of the house laid with hybrid flooring and will be going back for all carpet to finish off the house. I wouldn’t go anywhere else.
These guys are brilliant!

Had Dave and his team do a flooring job at our home and the service, quality and honesty is one of the best experiences we have had. I highly, highly recommend this company. From start to finish, perfect

Newcastle Carpet and Flooring were recommended to us via word of mouth and we visited their Belmont showroom with some vague ideas on what we wanted to upgrade existing tired flooring. Our experience from that first visit taking us through product options was professional, friendly and relaxed. Dave and his first class team listened to our thoughts and offered excellent advice, arranged samples, organised a full quote and always remained prompt and reliable. The experience from sales to supply and install was seamless and the install teams over two days were first class friendly and reliable tradesmen. Importantly the end result was outstanding and certainly didn't break the bank!

We would highly recommend Dave and his team at Newcastle Carpet and Flooring without hesitation.

We have had several jobs by Dave and his team recently. We had a full house laid with hybrid flooring, and several rooms in another house carpeted. The guys arrived as scheduled and did a great job every time. Support these local guys, they will not let you down.

Great experience all round. Great showroom staff and and Dan the installer did a flawless job laying our vinyl planks. I would highly recommend Newcastle Carpet and Flooring, Belmont.

Very satisfied with the flooring that was completed at our property. Professional service and on time. We have used this company twice and very pleased both times we will be getting more done we recommend 100% to anyone.

Friendly, efficient service from selections through to professional laying. Highly recommended. Could not fault one bit.

Wonderful result.
A great polite efficient team of lads who installed flooring. Proprietor was very helpful in choice and providing knowledge of products. Everything delivered in a very timely, efficient and professional fashion. Definitely use these guys again should I require any further flooring.

David was prompt, helpful, knowledgeable and affordable. He gave honest advice on levelling the floor of our new showroom and his team executed to perfection. The installer, Dan, was amazing and had the job done early for us.

Will continue to use this team for both my own and my businesses flooring requirements.

I have no hesitation in recommending Newcastle Carpet and Flooring. From the first call we received excellent customer service, the quote date and time was spot on, many samples were bought in and obviously the first lady who took our call listened to our needs as we have pet's, others didn't listen.
David arrived to do the quote, not only did he measure on the day, he sat down and did the quote immediately. David then wrote it out and talked us through the quote, everything was transparent and easy to understand.
We were very happy and chose to proceed on the day after receiving a couple of quotes with no follow up and sloppy service.
David then booked in a date and time suitable for us for supply and install.
Andy arrived on the correct day and time, his attention to detail, care and commitment to his job was outstanding. We can't praise Andy enough for his excellent work ethic, he did an amazing job.
When David was leaving on the day of the quote, I was asking a few questions. He actually let me know he is the owner. This blew myself and my wife away, we've done this a few times and NEVER has the owner measured and quoted for us.
I'm not sure why David didn't let us know initially, we just thought he was an excellent sales rep.

If you're looking for carpet or flooring, take your time. I'd encourage you to get other quotes. When you do get other quotes pay attention to the initial phone call and the information you provide, take note of the reps presentation including the appearance of their work vehicle, take note of the time it takes to receive a quote and their follow up time. Most importantly, did they listen to your needs?

After you've done this, call Newcastle Carpet and Flooring and compare.
- Excellent customer service and communication
- Listened to our needs
- Arrived when they said they would
- Carpet samples we needed that's pet friendly
- Impeccable presentation and very friendly
- Same day measure, quote and installation booking (amended once to suit our budget)
- Pride in their craftsmanship

Newcastle Carpet and Flooring is just in it's infancy, I've researched and looked into the business. They commenced operations in 2017. With continued business practices like we received, I'd hope to see them thrive and flourish within our community and beyond.

We were doing an extension as part of a bigger renovation.we looked at all the flooring options, and got a range of quotes. In the end we decided to go with a hardwood T&G floor installed by our builder for the extension, but the team as Newcastle Carpet and Flooring were by far the best that we spoke to with regard to hybrid and laminate.we will be going back when we get to the next part of the renovation

Excellent installers who started and finished on time. The finish of the flooring down the stairs exceeded expectations. As always with a project like this (new floor) the preperation is the key and the work to get the floor ready paid off for the final result. A great experience with Dave, Gary and the Team.

I was very impressed with my experience dealing with Newcastle Carpet and Flooring, they were very prompt, professional and very affordable. I couldn’t fault the workmanship of the installers for both the carpet and vinyl floors. I will definitely use them again.

Excellent experience with Newcastle Carpet and Flooring from sale through to installation, The wool carpet is a quality product and looks great in our newly renovated home. We are very happy and would definitely use Newcastle Carpet amd Flooring again.