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MGM Properties

Address 11/8 Bourke St, Mascot NSW, Australia
Phone +61 2 9662 3954
Hours
Monday08:30-17:30
Tuesday08:30-17:30
Wednesday08:30-17:30
Thursday08:30-17:30
Friday08:30-17:30
Saturday08:30-13:00
Website mgmmartin.com
Categories Real Estate Agents, Commercial Real Estate Agency, Property Management Company, Real Estate Rental Agency
Rating 4.6 72 reviews
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MGM Properties reviews

72
Sort by: date highest rated lowest rated most helpful
Xinwen
09 September 2021 13:06

Emine has been a tremendous help over the last two years managing my property while I've been overseas and during the difficult and challenging pandemic period. I absolutely appreciate her professionalism and responsiveness.

Paul
15 August 2021 13:10

Emine is one of the best agents there She helped me renting an apartment and everything was hassle free. I highly recommend this agency

richard
04 August 2021 23:49

Professional, responsive and friendly agency team. I'd highly recommend them given my experience as a tenant.

Moniruzzaman
03 August 2021 5:51

MGM looks after three of our units in Tempo, Mascot and Emini Dombayci of MGM is our contact person under whose charge the properties are. Emini is highly responsive and efficient to deal with. We are very happy and satisfied in leaving our properties under her care. We wish her all the best.

Xinwen
25 July 2021 19:39

Emine has been a tremendous help over the last two years managing my property while I've been overseas and during the difficult and challenging pandemic period. I absolutely appreciate her professionalism and responsiveness.

Vera
18 July 2021 17:57

Have been with MGM Martin Mascot since 2018, they never fail me. My property manager Stephanie is so helpful and so responsive. I'm very happy with the professional services provided by her.

Kathy
05 July 2021 3:48

From the first time I’ve contacted MGM I’ve received warm and professional service. They are familiar with the area and big enough in that they have more than enough staff to show your property at any time and provide good service.

Furthermore, my property manager Asher has great communication and interpersonal skills. He tells you like it is and doesn’t over promise but most importantly delivers results! He managed to lease out my property in just one day after we signed with him - totally exceeded my expectations! We were blown away!

Since, he has been taking care of all aspects of the property in a timely manner with great communication. You just feel secure and have confidence in him because he gets things done and done well. Thank you Asher, best decision to choose him as our property manager and would highly recommend to anyone!

Matthew
21 December 2020 13:42

MGM Martin continue to be a fantastic property manager. Emine looks after our property and she always makes herself available and acts professionally. Very impressed

Tom
20 December 2020 17:45

Asher is great property manager and has to be the most responsive agent I've dealt with over the past five years. I would highly recommend Asher and MGM to all tenants and landlords.

Sona
28 November 2020 7:58

I totally support Tracy’s review.
Please do not use MGM MARTIN as your agent if you’re a tennant or a landlord. The staff members have poor communication skills and unfair business practises.

They have harassed me to a breaking point during COVID19 by removing the Lease break fee and inserting a commercially unfair clause on a separate page as “special clause”.

Please be aware of this as it requires you to pay rent until they find a tennant+ $400 ad fee+ $55 to write a Rental Agreement for the new tennant.

We had initially signed up a 1 year lease and wanted to end it after 6 months.

If the tennant will continue paying the rent it would give MGM Martin no incentive to find a new tennant. I believe this is an oppressive clause and it should not be allowed under Consumers Law.

I have lodged an AAT dispute & the hearing is on the 2nd of December, 2020.

If you have had a similar experience and would like to share your experience about being charged unnecessary cleaning fees or poor condition report please feel free to reach out to me at sona.iqbal94@gmail.com

julianna
24 November 2020 1:29

Asher is a fantastic Property Manager, always helpful, always available anytime any day. I would highly recommend him.

Robert
09 November 2020 5:40

Working closely with Emine Dombayci has justified my decision to have all my properties managed by MGM Real Estate. Emine is professional in every way and is a pleasure to deal with.

Tracy
18 October 2020 20:45

Easy to see why the only positive reviews her are from the property owners. Leased a property through MGM in Mascot. Never again. Once they get your money they do not care. If anything needed fixing took ages to hear back, if you were a day late with rent they’d be after you for it. Once they had a routine inspection and tried to have another a few weeks later, I explained that we’d only just had one but they point blank didn’t believe me. 4 phone calls and some emails later and she finally understood. Zero communication among staff! When we moved out we were made feel like criminals. We always kept the property in great condition while living there, when we moved out we got a professional cleaner in and I was rang at work a few days later with property manager shouting at me that place wasn’t clean enough and she had tenants moving in the next day. She was incredibly rude and I had to tell her to calm down on the phone. I had handed in keys 4 days prior and nobody had bothered to inspect in the meantime. She told me she had been off sick. Surely if they had a new tenant moving in so soon she would have arranged cover? ! We then had to call around next day (wasn’t convenient for us as we were flying overseas the next day!) to meet with her, she pointed out tiny specs on the wall you’d need a magnifying glass to see! When I asked for the original pics they took we were sent blurry photos and told that’s all they had. I threatened fair trading and printed out what’s considered “fair wear and tear” and informed her if our full bond wasn’t returned I’d be contacting them. After I threatened this they instantly said full bond would be returned. Funny that! Building manager then attempted to charge a car park cleaning fee for some oil on car space which we ended up paying as I just wanted to be rid of them. They try anything to get your money. Extremely unprofessional to deal with and I would strongly advise to avoid if possible.

Dan
04 July 2019 21:44

MGM Properties provide professional service to me consistently in 2 years, my property manager response as quick as I just send a email by phone call and follow up by another email to list all details. Support me to find the best tenant with professional advice which i am a new landlord. Thank you MGM Mascot and Thank you Emine.

Bishoy
14 May 2019 3:28

Anthony and the team made my experience of finding a home and moving in a seamless process. They go above and beyond to make it stress-free!

Marlene
18 April 2019 21:40

Poly has been my agent for several months. She handled the many many calls for things to be fixed with great diligence, promptness, efficiency and courtesy. She always responded no matter what time of day or night. I wish her well and honestly commend her very highly as remarkably professional and excellent. THANK YOU Poly! Your next beneficiaries are blessed.

Melanie
16 April 2019 8:02

MGM have been our knights in shining armour after the devastating experience we had with our previous agents. Poly, Emine and Sarah have been fantastic property managers - proactive, efficient, professional and just lovely people. I highly recommend MGM to any investor.

Nickil
13 October 2018 1:32

Amazing agents! They made the stressful decision of buying a house a smooth and easy process. Would recommend!

Lina
12 October 2018 7:08

Sarah Willing is fantastic! She is friendly, professional, knowledgeable and quick to response to any and all questions/ issues. Could not recommend her more.

Perri
08 October 2018 11:51

Jonathan is very friendly, easy to talk to and professional. I would definitely recommend MGM Properties for any of your property needs!

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